William S. Middleton Memorial Veterans Hospital – Madison Central Clinic

2500 Overlook Terrace Madison, WI 53705
InpatientOutpatient
William S. Middleton Memorial Veterans Hospital - Madison Central Clinic WI 53705

About William S. Middleton Memorial Veterans Hospital – Madison Central Clinic

William S. Middleton Memorial Veterans Hospital - Madison Central Clinic in Madison, Wisconsin offers a range of medical services including mental health, behavioral and drug rehab support for veterans of all ethnicities and walks of life. Levels of care include outpatient detoxification services, inpatient consultation services and medication assisted treatment.

Medication assisted treatment is offered in all of William S. Middleton’s treatment programs to those who need it, primarily using medications such as methadone, buprenorphine, naltrexone, acamprosate, and disulfiram to help manage addiction. Medical staff can help individuals determine whether this treatment is right for them.

Outpatient treatment provides multidisciplinary, evidence based support for veterans struggling with addiction, as well as concurrent mental health issues. Initial psychological evaluations are offered, alongside case management services. Individual and group therapy are also provided, as well as couples and family therapy.

William S. Middleton’s inpatient and residential facility helps support veterans dealing with addiction, homelessness, mental health issues and unemployment through its 24 hour therapeutic and educational programs. Offering community support, individual and group therapy and case management, this inpatient program aims to see individuals through to a sustainable and long term recovery.

William S. Middleton accepts self pay, Medicaid, Medicare and military insurance as well as many commercial insurance options including Aetna, Cigna, Humana and United Healthcare. Clients are always advised to check coverage with individual providers regarding out of network benefits.

Latest Reviews

Vicki Stephenson
3 months ago on Google
5
We love the VA Hospital! Simply amazing people who are truly caring and compassionate. They treat everyone with the utmost respect!
Robert Beaty
5 months ago on Google
1
Terrible people who hate Veterans
Lori Holland
5 months ago on Google
3
The William S Middleton VA Hospital and Clinic have made tremendous improvement over the years. The staff is extremely helpful, and the facility has improved to make veterans feel comfortable.However, there is much improvement needed with COMMUNICATION, the VA encourages veterans to us.e MYHEATHEVET, but this app fails to list everything; it list clinical appts, but NOT surgeries and it does NOT give lab / test results.Every other Healthcare provider in the area, maybe even in the country is able to list ALL upcoming appts with instruction if necessary, they are able to list lab / test results, you can see your medical records and you can communicate thru their apps with your healthcare provider; you feel like you are connected to your provider and there are NO surprises.This is something my husband1 has had to struggle with since being diagnosed with melanoma. The staff is WONDERFUL....communication NOT so much, there have been to many surprises; First - He has been told they got all of the cancer, only to receive a phone call later telling him, that a biopsy came back indicating more cancer. Secondly - He has had SO many appts that he started losing track, and when MYHEALTHEVET only listing clinical appt, he has had to rush around trying to make last minute arrangements for a ride to and from surgery., when he finds out a surgery has been scheduled.It is my hope that the William S Middleton VA would improve on MYHEALTHEVET, utilizing it as a more useful tool to improve COMMUNICATION and relieving a lot of stress on the veterans and their families.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
9.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.
aftercare iconAftercare Support
Rehab aftercare programs support clients' long-term recovery through highly customized wraparound care aligned with clients' evolving needs. Most have been sober for a period of weeks or longer and have completed intensive inpatient rehab but may be receiving outpatient care. Many clients also receive services after being discharged from formal treatment. Long-term care plans are typically developed in collaboration with the client's case manager and care team and may include peer coaching, relapse prevention, and related services.
12-step icon12-Step
12 step programs take a holistic approach to addiction recovery, combining peer support with personal spiritual growth. These programs prioritize regular attendance at 12 step meetings, which are free, anonymous, peer-led, and available day and night in most communities. Spiritual principles are invoked to help participants address the root causes of addiction, accept responsibility, and relinquish control over that which cannot be changed. Dedicated programs for specialized groups, such as youth and seniors, are common.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Wisconsin is an essential safety protocol during addiction treatment. Medical staff provides treatment to address withdrawal symptoms and other health issues. Mental health professionals are available to address co-occurring disorders or other psychological concerns. Other resources may include family counselors, case managers, and nutritionists.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Many veterans find themselves continuing to struggle with the aftereffects of severely stressful events (like combat, IED explosions, seeing comrades injured, or military sexual trauma). Some veterans may develop Post-Traumatic Stress Disorder (PTSD) as a result of such traumatic events. Their team understands the special issues of veterans who are dealing with the effects of such trauma. The PTSD Clinical Team (PCT) was created to help veterans feel more in control and increase satisfaction with their lives by working with them to effectively address these issues.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition and Food Services are responsible for the preparation and distribution of food to inpatients, outpatients, and volunteers. Their goal is to plan, prepare, and serve nutritious and great tasting meals. Healthy and nourishing food is important in the recovery of the Veteran patient. Registered Dietitians and Dietetic Technicians provide medical nutrition therapy to Veterans, in both inpatient and outpatient clinics.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7657

Contact Information

Phone icon (608) 256-1901
Building icon

2500 Overlook Terrace
Madison, WI 53705

Fact checked and written by:
Lauren Thompson
Edited by:
Kerry Nenn, BSW

Reviews of William S. Middleton Memorial Veterans Hospital – Madison Central Clinic

4.3/5 (197 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
137
4
30
3
6
2
3
1
21

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (197 reviews)
Vicki Stephenson
3 months ago
5

We love the VA Hospital! Simply amazing people who are truly caring and compassionate. They treat everyone with the utmost respect!

Robert Beaty
5 months ago
1

Terrible people who hate Veterans

Lori Holland
5 months ago
3

The William S Middleton VA Hospital and Clinic have made tremendous improvement over the years. The staff is extremely helpful, and the facility has improved to make veterans feel comfortable.However, there is much improvement needed with COMMUNICATION, the VA encourages veterans to us.e MYHEATHEVET, but this app fails to list everything; it list clinical appts, but NOT surgeries and it does NOT give lab / test results.Every other Healthcare provider in the area, maybe even in the country is able to list ALL upcoming appts with instruction if necessary, they are able to list lab / test results, you can see your medical records and you can communicate thru their apps with your healthcare provider; you feel like you are connected to your provider and there are NO surprises.This is something my husband1 has had to struggle with since being diagnosed with melanoma. The staff is WONDERFUL....communication NOT so much, there have been to many surprises; First - He has been told they got all of the cancer, only to receive a phone call later telling him, that a biopsy came back indicating more cancer. Secondly - He has had SO many appts that he started losing track, and when MYHEALTHEVET only listing clinical appt, he has had to rush around trying to make last minute arrangements for a ride to and from surgery., when he finds out a surgery has been scheduled.It is my hope that the William S Middleton VA would improve on MYHEALTHEVET, utilizing it as a more useful tool to improve COMMUNICATION and relieving a lot of stress on the veterans and their families.

Stuart Wilson
6 months ago
5

Pacemaker inplant, two catarac inplants, appendix remova l,yearly physical exams for last ten years. All were excellent

Robert Pearson
6 months ago
5

Scott
8 months ago
5

Best. Healthcare. Ever.

Mikey Walsh
9 months ago
5

Always the best care!

Megan
9 months ago
5

The NP I saw in the Women s Health Center did more for me in a one hour appt than my civilian doctors contracted through Tricare have done for me in the past two years. Excellent, quality care. :)

Paul Sporle sr (Painter Paul)
10 months ago
5

Free val parking and garage, appointments are always on time.

Linda Reynolds
1 year ago
5

I have Accompanied my Life Partner going through Rectal Cancer , Here at the Madison VA Hospital.The treatment and Care was Most Excellent! We did that for over a year.. At the Final stage, The AGrace Hospice West were brought in and we were Delicately Transitioned. The VA was Exceptional as well were The AGrace Hospice West Team.I was a long road. I Thank Every One that we encountered.

Carol Christianson
1 year ago
2

How sad. Excellent physicians, poor training for clerks, broken communication because people work from home.Tired of hearing how tired staff are with poor communication- wake up! Veterans are more tired putting the burden back on veterans to figure out their own health care isn t fair if we used excuses I ve heard in recent past in my military career I d be at Captains Mast and out of the USN.Admit it! Your system is broken and you can t figure out the solution or you won t own your part in the problem.You re only as strong as your weakest link and right now your anchor isn t anywhere close to the bottom if the sea!

Ish Harris III
1 year ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for William S. Middleton Memorial Veterans Hospital – Madison Central Clinic

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Arbor Place
Menomonie, WI (715) 235-4537

Arbor Place

Arbor Place is a substance abuse and mental health treatment center for thos... read more.
ARC Center for Women and Children – TAP Case Management
Madison, WI (608) 283-6433

ARC Center for Women and Children – TAP Case Management

ARC Center for Women and Children/TAP Case Management provides case manageme... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?