Wheeler Health – Family Health & Wellness Center Behavioral Health

Bristol, Connecticut

225 North Main Street
Bristol CT, 06010

(860) 793-3500
3.9 (42 reviews)

About Wheeler Health – Family Health & Wellness Center Behavioral Health

The federally qualified health center Wheeler Clinic on 225 North Main Street provides drug rehab services and behavioral health services to adults and children in Bristol, Connecticut. These services are provided through outpatient programs and medication assisted treatment.

The outpatient program offers a variety of behavioral health services to treat depression, anxiety, trauma, grief, defiant behaviors, and substance abuse disorders. That way, you’ll not just address your addictions, but you can also get help battling any underlying issues. This OP helps you safely engage in individual and group therapy. This program is open to all ages and genders and is friendly to LGBTQIA groups.
Those who require medication management or assistance can enroll in the center’s medication assisted treatment program. This program specializes in providing you with Vivitrol and Suboxone to help with drug, heroin, and opioid addiction recovery. While receiving their dosages, you can also receive counseling services to strengthen their resolve.
They participate with most commercial and state insurance plans. They also offer a sliding fee schedule for those who cannot afford to pay for treatment. If you want to confirm coverage and check benefits before enrolling, speak with your provider and the Wheeler Clinic.

Check icon Accreditations at Wheeler Health – Family Health & Wellness Center Behavioral Health

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Heart icon Treatment at Wheeler Health – Family Health & Wellness Center Behavioral Health

book iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

prescription iconDrug Addiction

Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.

head-side-medical iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

file-medical iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

prescription-bottle-pill iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Dollar icon Insurance & Financials at Wheeler Health – Family Health & Wellness Center Behavioral Health

  • id-card iconPrivate Insurance
  • dollar-sign iconSelf-pay options
  • money-check-dollar-pen iconFinancial aid
  • file-invoice-dollar iconSliding scale payment assistance
  • shield-quartered iconMedicare
  • id-badge iconMilitary insurance
  • shield-quartered iconMedicaid

User icon Programs at Wheeler Health – Family Health & Wellness Center Behavioral Health

user iconAdolescence program

user-tie iconAdult program

person iconProgram for men

person-dress iconProgram for women

user iconYoung adult Program

children iconChildren program

users-medical iconLGBTQ program

shield-halved iconMilitary program

Medical briefcase icon Levels of Care at Wheeler Health – Family Health & Wellness Center Behavioral Health

car-building iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

house-medical iconIntensive Outpatient

Intensive outpatient programs (IOP) offer robust support for clients who are at an elevated risk of relapse, including those in early recovery and those in crisis. Clients in intensive outpatient treatment typically receive between nine and 20 hours of service per week, with the intensity and frequency of treatment decreasing as clients stabilize. The services provided in these programs vary, but generally include addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies.

house-medical iconAftercare

Rehab aftercare programs promote clients' long-term sobriety through a suite of services designed to provide a complete continuum of care. Drug rehab aftercare typically begins as soon as patients exit inpatient care and often includes formal outpatient treatment. Clients who no longer require outpatient counseling, education, or other treatment generally continue to receive rehab aftercare services, such as peer coaching, career counseling, or 12 step program induction. Clients typically develop their program in collaboration with their case manager.

clipboard-medical iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Hand holding medical sign icon Clinical Services at Wheeler Health – Family Health & Wellness Center Behavioral Health

Cognitive Behavioral Therapy

According to cognitive behavioral therapy in Connecticut, individuals can change their behaviors by changing their thoughts. Applied to substance use disorder, this can be an effective treatment method to help patients transform their thoughts and lives.

Dialectical Behavior Therapy

Clients participating in dialectical behavior therapy in Connecticut can expect to attend weekly skills focused group meetings as well as one on one sessions with the therapist. Individual sessions usually last one hour, and groups, made up of four to 10 people, last 1.5 to 2 hours. The focus is to help clients accept situations, recognize emotions, and acknowledge the need for change.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples Therapy

During couples therapy in Connecticut, you will learn skills such as problem solving, conflict resolution, and anger management. The goal is to develop techniques that will help you successfully navigate relationship challenges.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

House check icon Settings and Amenities at Wheeler Health – Family Health & Wellness Center Behavioral Health

  • bed-front iconPrivate rooms

Phone icon Contact Wheeler Health – Family Health & Wellness Center Behavioral Health

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225 North Main Street
Bristol CT, 06010

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Get Help Now - 860-264-6018
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Fact checked and written by:
Jason Collins
Edited by:
Peter Lee, PhD

Reviews

3.9 (42 reviews)
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Google Rating

3.9 (42 reviews)
David Clukey
4 weeks ago on Google
5

Response from the owner2 weeks ago
David, thank you for taking the time to leave this rating! Be well, and stay healthy. - js/Wheeler
George Cruz
1 month ago on Google
3

Response from the owner1 month ago
George, thanks for taking the time to write. What can we do to improve? Would you mind dropping us a note at info@wheelerhealth.org and we'll look into it more? Be well, and stay healthy. - js/Wheeler
1

My husband went in to wheeler this morning at 9am. It was an utter atrocity. There were only 2 people ahead of him and by 11am, they had only seen one person. He was given an estimated visit time of 1:30pm! My husband literally walked out at 11:05 after repeatedly hearing the receptionists discuss getting drunk and needing a drink. This is supposed to be a rehab facility!!! They were incredibly rude and disorganized. It can be hard enough for people who need rehab or counseling services to walk in to one of these places the fact that this was his experience literally makes me sick. And on top of it all, they told him after the fact it was going to be a virtual appt!! Smh

Response from the owner1 month ago
Michelle, I'm so sorry to read this and I passed it on to senior Wheeler leadership and Bristol site leadership. Thank you for taking the time to leave this feedback, and we're going to look into it more. We wish you and your husband health and wellness. If you'd like to share any additional information, could you please email us at info@wheelerhealth.org? - js/Wheeler
Chip59
2 months ago on Google
4

Friendly staff while in waiting room and my counselor is great. Overall a good experience.

Response from the owner1 month ago
Chip, I'm so sorry for the delayed response, but thank you so much for taking the time to write this! Be well, and stay healthy. - js/Wheeler
Des C-Fatal
3 months ago on Google
5

Had an absolutely great experience with my daughter . Staff is very nice caring and welcoming.

Response from the owner3 months ago
This is great to read. I wish you both continued health and wellness. Thanks so much for taking the time to write this. - js/Wheeler
Alexis Caldwell
5 months ago on Google
3

I'm starting to hate this place. My daughter has had several different people take over her case. no REAL help. She needs a pediatric psychologist.

Response from the owner4 months ago
Thanks for taking the time to leave the rating, Alexis. If there's something specific we can do to improve the experience, we're certainly interested in learning more. Can you email us at info@wheelerclinic.org if you're interested in sharing? Be well, and stay healthy. - js/Wheeler
Junior
6 months ago on Google
5

Response from the owner6 months ago
Thank you for the rating! Stay healthy, and be well. - js/Wheeler
Ronald Rayner
7 months ago on Google
5

Everyone was friendly, extremely helpful, knowledgeable and caring!

Response from the owner6 months ago
Great to read, Ronald. Thanks for taking the time to leave the review and rating! Be well, and stay healthy. - js/Wheeler
Roger Wing
8 months ago on Google
1

Response from the owner7 months ago
Roger, I'm sorry to read this. If there's something specific you'd like to share, we'd welcome an email to info@wheelerclinic.org. In the meantime, I shared with Bristol and Wheeler leadership. Be well, and stay healthy. - js/Wheeler
Jocelyn Daniels
8 months ago on Google
5

Great place to go. Such a friendly environment and very helpful

Response from the owner8 months ago
Great to read, Jocelyn! Thank you for leaving the review and rating. Best to you in health. - js/Wheeler
Tim
9 months ago on Google
1

Place is a joke, not going to mince my words. I m not a biased guy, I can see things from multiple perspectives & give an honest opinion.. With that said, the staff here I believe to be incredibly unorganized. Their proficiency of communication between themselves & clients both is just bad. One clinician will tell you one thing while two others tell you two different things & they ll have no idea of what things were said by the other. If you find yourself forced to visit this location because of trouble you got into, get things in writing. They will bulllshit you into having to do more sessions whenever they think they have a chance to. They re known for this & I ve personally seen it happen more than once. For instance, I was told to do something by a supervisor, which I did to the T & when she was asked to confirm it by a clinician she stated she never told me what she did tell me, completely lied. Had she not lied, i d have been finished with wheeler at that point. Upon trying to reach this person & confront the matter, I never could get ahold of them. I left messages, staff told me they d personally make sure she knew about me reaching out etc. Never heard back & had to reach out to the big boss to handle the matter, which was also handled to unsatisfaction but at least he noted that things in the location do need to change. These places exist supposedly to help people but they are a business like all others, if not more so. Lot of money in trying to make people believe they have a problem & charging their insurance to fix them. This place has young adults who I believe need to have degrees, telling people they dont think they have an issue but still screwing them into sessions. Degrees required to read questions to someone from a paper, like what do you value in life? or where do you find hope? . Come on, get real.. I say this all as someone who doesn t have a problem but maybe these things that give me a laugh actually do work for people with real issues, & that s great. However, at the least.. wheeler should be able to efficiently & accurately distinguish those that need help from those that do not, instead of wheeler roping in whoever they can to serve themselves as the money mill they appear to be. Forcefully charging people, their insurance or other entity that dont need help to attend sessions that involve going around a room and being asked how your week went is simply a form of extortion.If youre forced to go through stuff as a result of trouble you got into, go with this place last & only if you have to.If you have a real issue and need or want help, seek real councelors that dont work under the wheeler tag or at least this location. This is how I feel, from my experience.

Response from the owner8 months ago
Hi Tim, thank you for leaving this review and taking the time to write us on Facebook and here. I passed this on to Wheeler senior leadership and Bristol leadership for their review. I'm sorry to read these concerns. Be well, and thank you again for writing. - js/Wheeler
Alizha Sanchez
9 months ago on Google
1

Set up an appointment for my little sister but they rescheduled her four times before we decided to just go somewhere else. Very unprofessional.

Response from the owner9 months ago
Alizha, I'm disappointed to read this, but thank you for taking the time to write us. I'm going to forward to Bristol and Wheeler leadership and we're going to look into it more. I hope you and your sister are well. - js/Wheeler
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