W.G. (Bill) Hefner Salisbury Department of Veterans Affairs Medical Center

Salisbury, North Carolina

1601 Brenner Avenue
Salisbury NC, 28144

(800) 706-9126
3.8 (275 reviews)

About W.G. (Bill) Hefner Salisbury Department of Veterans Affairs Medical Center

WG Bill Hefner VA Medical Center - Brenner Avenue specializes in the treatment of Mental Health, Substance, Drug and Alcohol Abuse. The WG Bill Hefner VA Medical Center is a 484-bed medical center located in Salisbury, North Carolina.

Evidence-based psychotherapy or “talk therapy” is effective for treating substance Abuse. Each VA medical center offers one or more specific talk therapies as well as effective medications for the treatment of substance Abuse. Many medical centers and clinics provide other clinical services for substance Abuse.

Effective treatments for substance use problems are available at the VA. Available treatments address all types of problems related to substance use, from unhealthy use to life-threatening addictions. The Summary of VA Treatment Programs for Substance Use Problems page provides clients with information on the treatment programs the VA uses.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • self-pay iconSelf-pay options
  • shield-cross iconPrivate insurance
  • calendar iconPer session
  • 90-days icon90 day cost: $1,316
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

elderly iconElderly program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

bed iconTotal beds:

484

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • metro-city iconMetropolitan area

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 238043

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1764

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (800) 706-9126
Building icon

1601 Brenner Avenue
Salisbury NC, 28144

Call Now - Help is Available
Get Help Now - 336-600-2741
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Reviews

3.8 (275 reviews)
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Google Rating

3.8 (275 reviews)
Isaac Villareal
1 month ago
5

Excellent Service and Very Professionals

Ms Johnson
1 month ago
1

This has to be the worst VA Med Center I have been to. First the buildings are old and outdated. When you enter the atmosphere is heavy and not light and welcoming. Some of the staff were very unprofessional, not empathetic and lacked people skills. I will not be returning here to have treatment or care.

Response from the owner1 month ago
We are so sorry to hear about your experience. Please feel free to email us at salisburyvapublicaffairs@va.gov so we can help make this better with our Veteran Experience patient advocate team. Thank you for your service.
Paul Palumbo
2 months ago
1

I have to say if your are in mental distress you want to stay clear of this place. I'm convinced that there are responsible for some of the 21 vet suicides that happen everyday. I went in to mental health about a year ago. I told the nurse I was being terrorized by the guy upstairs for 2 years. I finally left and was still having PTSD symptoms. She didn't contact a Psychiatrist she just took me to the emergency room. There I was told that I would have to take my hold chain off. I refused and within 5 mins I was beaten up.drugged handcuffed to a gurny and wisked off to the mental health locked in unit. Put on suicide watch. When I finally was let out into population I found another patient with a sterling silver skull ring on. A weapon so I flipped out and had 2 asthma attacks and knew I was targeted. I asked how you can beat me up and let this patient in a lockdown facility with an actual weapon. My civil rights were violated. To add insult to injury I went to my useless primary care doctor and threatened to sue him for not doing his job. I was walking down the hallway and he started screaming I was going to commit suicide. I had to run out of the facility and just made it to my truck to get away. The problem was I'm not suicidal, not ever. I filed complaint after complaint with the patient advocate. What a joke!!!. There supposed to protect the vet and yet all they protected were the doctors and staff. Those 2 events not only caused me PTSD they also. I caused another mental health issue. I am now paranoid of doctors and mental health people. I've been in the system for over 30 years. They have sabotaged my treatment every step of the way. If your having mental health issues I would never go to this place. Biggest mistake of my life going into the VA system. I asked for emergency PTSD treatment of the place of my choice and was refused. They also like to all welfare checks on me to further my anxiety. I stopped letting them treat me for mental health along time ago. I am now crossing the country and I have to enroll in a facility in California because they caused the PTSD but put a price on what there willing to fix my PTSD that they caused. My truck died in Arizona. Further causing me anxiety. I've filed a complaint with the NC medical board against my doctor and a congressional complaint against the facility. They make you feel like there's nobody else. I'm telling you if you value your health and mental health. Think twice about coming here. They destroyed a tear and a half of my life and refused me treatment I can trust. I trust nothing they say, nobody they recommend. I never had this before them.

ryan spaller
2 months ago
1

Writing this review for the GF. One of the ladies at the front desk was very very rude, very classless. Wish I knew her name. Anyways, this isn t the first time there s been a bad experience here. Can t be a bit*h to customers, let alone veterans because you re having a bad day. Be better!!

Bread Forshay
2 months ago
1

Jon Wilson
3 months ago
5

Staff is great with the patients.

Jeffery Hyde
4 months ago
5

Milton Millan
4 months ago
5

Professional and Good to all Veterans!

Tony Nap
4 months ago
1

John Hardison
4 months ago
5

I utilize this VA for all my medical issues.

Heather Yow
5 months ago
2

Building 2 is so hot people have a hard time getting their job done. It s stuffy and ppl with asthma cannot breathe. A hospital should stay real cool because of germs. This is the hottest hospital I ve ever been to

Kenneth Arrington
6 months ago
5

Lot of construction in area. Hard to maneuver to different places. Too much walking from building 3 have to go almost halfway across hospital to blood draw station. Have to leave this building go outside and back into another building. Can't image some in wheel chairs doing this. I understand construction but keep the route there as direct as possible.

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