Westfall Associates

919 Westfall Road
Building B Suite 60
Rochester, NY 14618

Westfall Associates NY 14618

About Westfall Associates

Westfall Associates is a treatment facility located in Rochester, New York. They provide treatment to adults who are dealing with dual diagnosis and substance abuse disorders.

Here at this facility, they provide MAT, therapy and crisis intervention. In their outpatient program, they provide family, group and individual therapy.

The therapy sessions here create an opportunity to focus on your well-being and help you create structure. You can seek assistance one on one as well as attending group therapy with other peers. This helps with self-acceptance and accountability and gives you techniques to help you manage stress, emotionally regulate and cope in healthy ways. Family therapy is beneficial to both you and your loved ones to heal and support each other during times of change. Attending therapy with your family can help you strengthen communication and gives you an opportunity to rebuild trust and intimacy.

Their crisis intervention therapy gives you extra support when addressing concerns and self-harm your loved one may be doing to themselves and the ones around them due to substance abuse.

Their MAT program is a treatment when you’re experiencing withdrawals, cravings, and triggers. They prescribe a medication to help you focus on your recovery and reduce the chance of an overdose or relapse. This will be prescribed by your provider who will assist with medication management.

Latest Reviews

Amy Craib
2 weeks ago on Google
1
Dave Capone
1 month ago on Google
1
Billing is horrible, I'm glad I never gave them a cc to charge. Multiple phone calls and texts about bills I already paid, demanding I pay them again.
Ethan Davidson
2 months ago on Google
1
avoid. These people fail to prescribe phyc meds in a timely and professional manner. Does not take immediate action when med refills are needed for a patient. Ended up having to wait multiple days, even weeks until my medication was refilled. On multiple occasions... The Psychiatrist struggles to understand basic things about dealing with mental and medical disorders.If you have a kid who takes medication, send them anywhere else. Please do research and consider other places.

Location

Accepted Insurance

Westfall Associates works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-step icon12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • executive iconExecutive Setting
  • meditation iconMeditation Room

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York
License Number: 131111105

Contact Information

Phone icon (585) 502-9867
Building icon

919 Westfall Road
Building B Suite 60
Rochester, NY 14618

Edited by:
Courtney Myers, MS

Reviews of Westfall Associates

2.16/5 (24 reviews)
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Reviews

5

I have been in treatment in many mental health facilities over the years and have found Westfall to be far superior to any others. They are the kindest most caring group of people that i have ever met. Everyone including the front office staff and therapists have always sho ... Read More

Reviewed on 9/5/2019
5

I feel so fortunate for the incredible care and compassion I received from staff - always friendly

Reviewed on 1/30/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (22 reviews)
Amy Craib
2 weeks ago
1

Dave Capone
1 month ago
1

Billing is horrible, I'm glad I never gave them a cc to charge. Multiple phone calls and texts about bills I already paid, demanding I pay them again.

Ethan Davidson
2 months ago
1

avoid. These people fail to prescribe phyc meds in a timely and professional manner. Does not take immediate action when med refills are needed for a patient. Ended up having to wait multiple days, even weeks until my medication was refilled. On multiple occasions... The Psychiatrist struggles to understand basic things about dealing with mental and medical disorders.If you have a kid who takes medication, send them anywhere else. Please do research and consider other places.

Aryrias Day
9 months ago
1

They don't offer high-quality care meant to assist individuals in need of ongoing assistance.

Response from the owner9 months ago
Aryius, I am concerned and would like to help you address your issues. I would very much like to talk to you about them, please reach me at 585-721-3716. Chuck Montante President
Kristina Birulyte
1 year ago
1

I have no words to describe how this place is being run. Month ago got phone call I have outstanding bill again 3 years later. Ok I took care 3 bills over 6 month, no problem. Last conversation i had with woman i asked "do i have any more outstanding bills? Woman replied NO".One moth later after last conversation.I am getting another bill with 3 time bigger bill then usually.I am not only disgusted with service i have received 3 years ago. Now I am getting bullied with these NEW bills that every other month . No one have told about outstanding bills in mail. No correspondence what's so ever for 3 years. Now out of the blue I keep receiving these bills. And facility expecting me to pay for it. No way. I reporting this facility to BBB.I thought this place provides therapy when people needs it, not bullies with bills 3 years later...

Rachel Mills
1 year ago
1

I m sad to write this review but it must be shared with the rochester community. If you are in need of help, I do not recommend Westfall Associates. I received outpatient care from WA between 2019-2022. For most of my time there I had nothing but wonderful things to say about the staff, but in the last year of my time there, things really began to shift. Wonderful counselors left and were replaced with lackluster counselors (very inexperienced unprofessional imo). It put a bad taste in my mouth seeing such wonderful people leave an establishment one after another. My biggest gripe is the billing. I ve made various payments over the last several months after I thought I d paid everything in person on my last appt back in May. I ve received various voicemails and sketchy emails stating I owe large amounts of money with no invoices or statements to support these claims. I made one final payment of $30 in December which put my card on file. I ve continued to be charged two more times without my knowledge since then. Each time I ve spoken to them over the last several months they say I m all set that s all I owe and yet keep coming up with charges of various amounts ranging from $30-$4000. I m highly disappointed and angry. I spoke with them today and if I receive another payment without my knowledge I will be getting a new card from my bank. I feel like this place is run by amateurs sadly. Do not recommend.

Robert Anderson
1 year ago
1

Beware of this place! Court ordered to attend here and recused themselves after bringing up multiple concerns. Scam

Trevor Smith
1 year ago
1

The people there are nice enough, but the billing is unbelievable. I am getting bills from 3 years ago still - when they send me a bill, I call, ask if it's the last bill I'm receiving, and pay it.They've confirmed now twice that it's the last bill I'm getting, but more bills come a month later. It's a never-ending cycle it seems.

lilmoemunchie Mike h
1 year ago
5

Gadg Glover
1 year ago
1

Terrible, joke of a place. If you plan to use these folks make sure to keep all receipts for they will try to bill you for something 2+ years later and say it was your fault for failure of payment. I've asked multiple times how this went unnoticed for this long and all they have as an answer is their billing policy form.

Nolan Lynch
1 year ago
1

Does not call, email or snail-mail when you have a bill; instead they just send you to collections for fun.

Justin Mundell
2 years ago
1

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