WestCare – Guidance & Care Center

3000 Ocean Terrace
Marathon, FL 33050

About WestCare – Guidance & Care Center

Located in Marathon, Florida, WestCare - Guidance & Care Center has been dedicated to serving the community of the Florida Keys since 1973. As a nonprofit organization they’re committed to providing affordable behavioral healthcare services for individuals of all ages. They offer a range of services such as treatment, telehealth and hospital inpatient treatment to ensure that each person receives the care they need in the most suitable environment. Their programs are CARF accredited.

Their services include the Mobile Crisis Response Team which provides round the clock triage and crisis response for individuals under 25 years old. This team plays a role in preventing hospitalizations, emergency room visits or incarceration by linking individuals with community based behavioral health services. Their outpatient services address health and substance abuse concerns through personalized treatment plans designed by board certified psychiatrists and licensed counselors. Unique programs like Keys Intervention, Screening & Treatment and Offender ReEntry Program are also available at the center.

For adults in need of support for their well being the Adult Crisis Stabilization Services provide a safe space for quick stabilization and psychiatric assistance. Their detox services are available round the clock and offer supervised programs to help individuals struggling with substance use disorders manage withdrawal symptoms and embrace a life free from drugs. The Personal Growth Center in Marathon offers programs for rehabilitation, peer support and community integration tailored to adults dealing with health challenges.

WestCare also engages with the community by providing school based services that focus on prevention and behavioral health initiatives in Monroe County Schools. Through their Community Action Team they ensure that young people with health issues receive comprehensive care and support.

They accept Medicare, Medicaid and various commercial health insurance plans. They also offer a flexible fee structure based on family size and income to ensure that everyone can access care.
This commitment to inclusivity makes WestCare an invaluable resource for the Marathon community and beyond.

Latest Reviews

Raveh Underwood
2 years ago on Google
1
They don t ask for previous medical records and lied on my paperwork, and their bathrooms are disgusting and the water is freezing cold. They kept me in their care without feeding me while they all ate infront of me.
Audrey King
4 years ago on Google
1
I traveled from N.H my sister is a resident with mental illness. This place wouldn't help me AT ALL! She was in there care but they wouldn't even give me a Avenue to follow! Lady took my number tgats it!!
FurrySourceCode
4 years ago on Google
1
I got a letter in the mail today claiming that a housing manager spoke with them which they denied doing. My notice claimed I was denied housing due to refusal of treatment.Now that case that was closed years ago has to be reopened by my attorney because something aint right here and it seems to be pointing at the bubba system, in the letter it says I smoked weed and like everyone knows I don't smoke then again CPS claimed I have no friends and that's sick and alarming man, and if we can't do anything of it i'mma have to pack bags again and leave because most people here get away with things a mother would slap them for.

Location

Accepted Insurance

WestCare – Guidance & Care Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Guidance/Care Center (GCC) provides community based psychiatric services, prevention services, intervention services, outpatient treatment, and aftercare services. Services address a variety of needs that include the following: situational stressors, family relations, interpersonal relationships, addictions, needs of victims of abuse, domestic violence or other trauma, medication management, parenting skills, and other issues that impact daily living and the ability to cope.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. There are 11 psychiatric crisis stabilization beds and 8 substance abuse detoxification beds.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. There are 33 residential beds, 2 long-term residential psychiatric beds, and 12 long-term residential substance abuse beds.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • ocean iconOceanfront Views
  • beach iconBeach Setting
  • car iconPrivate Transportation

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 75960

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (305) 434-7660
Building icon

3000 Ocean Terrace
Marathon, FL 33050

Edited by:
Kerry Nenn, BSW

Reviews of WestCare – Guidance & Care Center

2.5/5 (11 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (11 reviews)
Raveh Underwood
2 years ago
1

They don t ask for previous medical records and lied on my paperwork, and their bathrooms are disgusting and the water is freezing cold. They kept me in their care without feeding me while they all ate infront of me.

Audrey King
4 years ago
1

I traveled from N.H my sister is a resident with mental illness. This place wouldn't help me AT ALL! She was in there care but they wouldn't even give me a Avenue to follow! Lady took my number tgats it!!

FurrySourceCode
4 years ago
1

I got a letter in the mail today claiming that a housing manager spoke with them which they denied doing. My notice claimed I was denied housing due to refusal of treatment.Now that case that was closed years ago has to be reopened by my attorney because something aint right here and it seems to be pointing at the bubba system, in the letter it says I smoked weed and like everyone knows I don't smoke then again CPS claimed I have no friends and that's sick and alarming man, and if we can't do anything of it i'mma have to pack bags again and leave because most people here get away with things a mother would slap them for.

T Lakyn
5 years ago
1

Horrible terrible experience , I wouldn t even recommend this place to my worst enemy. Nor feed my dog the food they serve patients that are paying 600$ a day for. No Maintenance worker on site at all. One old lady that cleans maybe twice a week. Only one bathroom was working for around 10 men and women.. staff falling asleep behind the restricted area for staff while working night shift. Covering themselves with a blanket and everything. This place is shameful and should be shut down.

Virginia MacEachran
5 years ago
1

Terrible place. I went there for 3 years and then the doctor retired. The new doctor has no idea what he is doing. I told him my medicine wasn't working and I admitted myself to in-patient, where he put me back on the same dang medication...

Julia Williams
6 years ago
5

Leo Evans
6 years ago
5

Cody Middleswart
6 years ago
4

Neil WS
7 years ago
5

I fell on some hard times, and became a slave to the drink. The staff here at GCC welcomed me with open arms and embraced me in my time of need. They were all very helpful and genuinely concerned about my detox and recovery. I was supplied with a comfortable bed in a dorm room, a hot shower, and three daily meals, along with necessary medication to mitigate withdrawal symptoms and a daily consultation with a doctor. They also encouraged all of us to attend AA meetings held in the facility, and offered advice on where to go after my departure. This place was a godsend for me!

M M
7 years ago
1

Doctors here must be underpaid bc they don't care at all about patients. Never met a staff so uninformed about their specialty. They do not inform patients about their condition or the medication forced down their throats. Very dingy, dirty, outdated facility. The food is worse than prison.

Morgan Ghent
9 years ago
2

The doctor here is Excellent BUT The receptionist needs replaced! Donna took it upon herself to CANCEL my husband's appointment when he called to ask if he Might be able to reschedule because he was having trouble aquiring transportation. When she told him if he missed today's appointment the doctor would likely drop him, the conversation was over. She NEVER SAID, Call back and Confirm. So I got him a bus and came with him Only to get here and find out that SHE GAVE HIS APPOINTMENT AWAY. SHE CANCELLED HIM ON HER OWN BEHALF! What Kind of Unprofessional Poor excuse of a Doctor's Receptionist Does That??!!! TO TELL A PATIENT THEY CAN'T MISS THE APPOINTMENT THAN CANCEL IT ON HIM??!!!

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