WestCare – Bullhead City Community Involvement Center

718 Hancock Road, Suite 2 Bullhead City, AZ 86442
InpatientOutpatient
WestCare - Bullhead City Community Involvement Center AZ 86442

About WestCare – Bullhead City Community Involvement Center

WestCare - Bullhead City Community Involvement Center is an outpatient clinic for individuals struggling with alcohol and drug dependence. WestCare - Bullhead City Community Involvement Center is located in Bullhead City, Arizona.

At WestCare, their main objective is to “uplift the human spirit” by continuously improving, expanding and strengthening the quality, efficacy of everything they do. They seek to improve everyone they come into contact in order for them to grow, change and heal.

Some of the services offered by WestCare include: transportation, DUI screening, misdemeanor domestic violence offender treatment, Arizona Families FIRST, System Advocacy, AmeriCorps, legal assistance, a full time advocate, home based outreach and engagement, and aftercare services.

Latest Reviews

April Phillips
4 months ago on Google
5
Great staff, very professional would recommend this place to anyone seeking help
Ashley Mitchell
8 months ago on Google
5
A big shout out to WestCare! 5 stars all the way around. I used to receive services from them a few years ago, but today I took a friend to her appointment without knowing what to expect. The staff were incredibly compassionate and accommodating to her needs (she is disabled!). They made her feel welcomed, spoke to her with dignity, and got her into treatment right away. WestCare helped turn my life around at one point, and they can do the same for you! Reach out :)
Response from the owner7 months ago
Thank you for leaving us a review Ashley. We are so glad that your experience was great! We are happy to hear that we could help you and your friend!
Jodene Morales
9 months ago on Google
1
They never call you back. Chaz and Brittany don't care about you. I'd rather die drunk than accept help from these lame people. Don't go!!!
Response from the owner8 months ago
Hi, Jodene. We want to apologize to you for your frustrating experience. Would you be willing to contact us at 928-234-6594? Our staff will be expecting your call and want to help make sure you receive the help and care you need. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.1 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • mountain iconMountain Views

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Phone icon (928) 763-1945
Building icon

718 Hancock Road
Suite 2
Bullhead City, AZ 86442

Reviews of WestCare – Bullhead City Community Involvement Center

4.2/5 (19 reviews)
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Google Reviews

4.2 (19 reviews)
April Phillips
4 months ago
5

Great staff, very professional would recommend this place to anyone seeking help

Ashley Mitchell
8 months ago
5

A big shout out to WestCare! 5 stars all the way around. I used to receive services from them a few years ago, but today I took a friend to her appointment without knowing what to expect. The staff were incredibly compassionate and accommodating to her needs (she is disabled!). They made her feel welcomed, spoke to her with dignity, and got her into treatment right away. WestCare helped turn my life around at one point, and they can do the same for you! Reach out :)

Response from the owner8 months ago
Thank you for leaving us a review Ashley. We are so glad that your experience was great! We are happy to hear that we could help you and your friend!
Shawna Bettelyoun
8 months ago
5

Jodene Morales
9 months ago
1

They never call you back. Chaz and Brittany don't care about you. I'd rather die drunk than accept help from these lame people. Don't go!!!

Response from the owner9 months ago
Hi, Jodene. We want to apologize to you for your frustrating experience. Would you be willing to contact us at 928-234-6594? Our staff will be expecting your call and want to help make sure you receive the help and care you need. Thank you.
Candy Donnellan
11 months ago
5

Very good services great staff groups are helping when have the ability to go

D Winters
1 year ago
5

Really learning alot. Not bad prices.

Ron Hines
1 year ago
5

Cheryl and all of her employees in the office have been very kind, understanding, and businesslike with me. I would highly recommend to anyone or establishment who has the opportunity to do business with Cheryl DeBatt and WestCare Inc. do so without hesitation.

Cynthia Frisch
1 year ago
2

Kent Bargos
1 year ago
5

Good place to start your mental health journey, because I promise it s not a sprint.

Amber Bond
1 year ago
5

WestCare is currently the key resource helping me to succeed in my recovery from drugs, alcohol, and just about every other evil imaginable. I will be eternally indebted to this wonderful, life changing program. Highly recommend. Chaz is an angel among us.

james bobber
1 year ago
5

Chad Graham
1 year ago
2

After spending time using UA services there I found that the staff can be very welcoming and friendly. I have a shy bladder and at times it takes me a couple attempts to go. They used to be understanding and patient but something changed. The more nervous i am the harder it is to go. The staff used to be understanding and tell me to take my time but lately staff started to make comments like oh are you sure you're ready which only served to make me feel more pressured. If i had trouble going they used to allow me to walk around and have a smoke or sit in my car while my nerves would settle but now its an automatic failure if i leave their view. I also dont know i trust their thermometer because it sometimes reads lower. Every policy i have read says urine temp is acceptable if its 90-100 but they only accept 95-100 no matter how slow the stream or how much time it took to get the amount they needed. Then you place The cup on a cold toilet tank and zip up before they get in to temp it. So there is plenty of time for it to be cool.

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