Veterans Affairs Medical Center

7305 N. Military Trail
West Palm Beach, FL 33410

West Palm Beach VA Medical Center FL 33410

About Veterans Affairs Medical Center

Located in West Palm Beach, Florida, the West Palm Beach VA Medical Center is the perfect spot to confront any additive habits if you’re a veteran seeking recovery. With their inpatient and outpatient programs, there’s little excuse not to get the help you’ve been seeking. They even treat co-occurring mental health issues that can often be linked to addiction. Veterans especially have a higher risk of PTSD and depression, so this dual treatment is a great bonus. Another positive about this clinic is that they are open 24 hours a day and 7 days a week. You’ll always be able to find some kind of help. They can also manage your medication, if needed.

Some of the services offered in their inpatient and outpatient programs include individual therapy and group therapy, as well as access to community support and health maintenance services. Individual therapy is a more private therapy session with a professional counselor who has experience identifying root causes of your addiction and helping you work through that so that you can cope with sobriety better and know how to avoid triggers. Group therapy, on the other hand, is a collaborative effort with others in your position who can learn from you and teach you based on their past mistakes too.

Latest Reviews

Keyana Williams
1 month ago on Google
1
Frances in the ER is rude shes too old to keep working around patients. I reported her to patients advocate and nothing happened, so I decided to write a review so everybody is aware if they have to deal with her in the ER. She comes off as bitter. The nurse benefits must suck because you can tell she s way past 65 and her patience is non existent she needs to go! And your operator is sorry!
Response from the owner3 weeks ago
We are sincerely apologetic to hear of this. Please contact the Patient Advocate Office for a follow up to resolve this matter. We are eager and present to help and have escalated this up to Executive personnel.
Pamela Walker
1 month ago on Google
4
Visited the VA medical center ER 10/12 24the triage nurse on that after noon was very compassionate and helpful we were definitely scared this was our first time here it was about 12:30 his name is Robert he made us feel comfortable and calmed our fears we we re definitely in tears not knowing the process thank you we also had another Er nurse name fancie she was also awesome she made the visit so easy explain ing each process as we got to it this made it so easy at this stressful time I really appreciate all you did for us and wish everyone my best regards I would recommend this these people if I had the choice to choose a nurse they really care
Response from the owner3 weeks ago
Thank you for sharing your experience with us. We re glad to hear that our staff helped make your visit more comfortable and eased your concerns during a stressful time. Your feedback means a lot, and we ll be sure to pass along your kind words to our team. We re here for you whenever you need us!
Jelani McLean
1 month ago on Google
4
Response from the owner1 week ago
Thanks for your feedback and rating! We re always striving to improve and appreciate your support.

Location

Accepted Insurance

Veterans Affairs Medical Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • beach iconBeach Setting
  • car iconPrivate Transportation
  • acupuncture iconAcupuncture Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 97570

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (561) 422-8262
Building icon

7305 N. Military Trail
West Palm Beach, FL 33410

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of Veterans Affairs Medical Center

3.9/5 (505 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (505 reviews)
Keyana Williams
1 month ago
1

Frances in the ER is rude shes too old to keep working around patients. I reported her to patients advocate and nothing happened, so I decided to write a review so everybody is aware if they have to deal with her in the ER. She comes off as bitter. The nurse benefits must suck because you can tell she s way past 65 and her patience is non existent she needs to go! And your operator is sorry!

Response from the owner1 year ago
We are sincerely apologetic to hear of this. Please contact the Patient Advocate Office for a follow up to resolve this matter. We are eager and present to help and have escalated this up to Executive personnel.
Pamela Walker
1 month ago
4

Visited the VA medical center ER 10/12 24the triage nurse on that after noon was very compassionate and helpful we were definitely scared this was our first time here it was about 12:30 his name is Robert he made us feel comfortable and calmed our fears we we re definitely in tears not knowing the process thank you we also had another Er nurse name fancie she was also awesome she made the visit so easy explain ing each process as we got to it this made it so easy at this stressful time I really appreciate all you did for us and wish everyone my best regards I would recommend this these people if I had the choice to choose a nurse they really care

Response from the owner4 weeks ago
Thank you for sharing your experience with us. We re glad to hear that our staff helped make your visit more comfortable and eased your concerns during a stressful time. Your feedback means a lot, and we ll be sure to pass along your kind words to our team. We re here for you whenever you need us!
Jelani McLean
1 month ago
4

Response from the owner1 month ago
Thanks for your feedback and rating! We re always striving to improve and appreciate your support.
M
1 month ago
1

During the previous administration, I had my first experiences at this VA. And I was impressed! Superb service.Now, not so much. I recently (2 months ago) had an urgent eye problem. I called to make an appointment to be seen. I was put on hold by the staff who answered. "Let me get to the appointment book." 10 minutes later, I was disconnected. I called back. The exact same thing happened again. Hold and disconnected after 10 - 15 minutes. I tried a total of FOUR times. Disconnected all four times.I had no choice but to seek private care and pay 100% out of pocket.I called the "Patient Advocate" office during business hours. Nobody answered, despite the website listing THREE people in that position. I left a detailed voicemail with my contact information. I never heard back. I found an online VA feedback forum, which I submitted. Never heard back.So, I am resorting to a Google review. It's unfortunate that I went from a very high level of confidence in the VA to ZERO. A total of six attempts were unresolved. This cannot possibly be an "accident" or "glitch."ETA: After reading other negative reviews, I had to laugh at the boilerplate reply to call the Patient Advocate office. NOBODY is there to answer the phone. And if you leave a voicemail, it is in vain. They will not call you back.PS... Reply to the reply... That was the Patient Advocate phone number I called. No answer! During business hours! With a staff of THREE! I left a voicemail and never heard back. Did you not catch that in my original review? Why should I call it again? To get the same result?

Response from the owner1 month ago
We sincerely apologize for the challenges you've experienced during your recent attempts to schedule an appointment. This is not the level of service we aim to provide, and we deeply regret the frustration it has caused. To ensure this doesn't happen again, please call our dedicated Patient Advocate Office directly at (561) 422-8600 or reach out to us through the main hospital line (561) 422-8262. We are committed to addressing your concerns and improving your experience. Your feedback is important, and we re here to assist in any way possible moving forward.
Bink Meister
1 month ago
5

I like this place, hectic as expected, but well worth driving an hour and 10 minutes.I've been bringing my mom here for the past 4 years to the Women's clinic, Nephrology, and Rheumatology. Remember, any place or business is only good as the people in it. Without them, it's just a building. Having said that,I miss Dr. Basile at Nephrology, she was great! Warm, caring and super sharp. Her stunt double now is good also.And what can I say about the Women's Clinic? Delores was Post #1 there. Nothing got past her without her say so, and she somehow remembered me after our first meeting when I had called some weeks later. She was the hub and ensured everything ran smoothly. She retired against my protest of course ha!When she left, 3 ladies were at her post doing what she did by herself!And the good doctor there, Dr. Schillingford, is one of a kind best. But she talks so fast! Hahaha! She is highly professional and knowledgeable, but warm and friendly like an old friend. You'd want her as your mom's doctor, trust me. It's always a pleasure seeing her.As long as this place has people in it like the few I mentioned, and I'm sure there are more, West Palm VA Medical will always be worth the drive folks.Semper Fi!

Response from the owner1 month ago
Thank you for taking the time to share your thoughtful and detailed feedback about your experience at the West Palm Beach VA Medical Center. We're grateful to hear that you find the care and attention provided well worth the drive. It's wonderful to hear that team members have made such a positive impact on your experience. We understand how much they mean to you and other Veterans, and we strive to continue providing exceptional care with dedicated professionals who make each visit meaningful. Your support and trust mean everything to us.
Erica Hernandez
1 month ago
5

My father has been going here for years and I was always a bit skeptical, however I ve been there twice once with my uncle then most recently with my father and I could not be more happy with the care both of them recieved while there. Frannie in the ER is amazing, along with every other person we encountered along the way, they saved my father s life and I will be forever greatful for everyone s combined efforts!! You guys are truly amazing

Response from the owner1 month ago
Thank you for sharing your experience with us. We are deeply grateful for your kind words and are glad that our team provided the care and support your family needed. It s an honor to serve Veterans and their families, and we are committed to giving our best every day.
romeo Raul
1 month ago
1

Was good at one point but tried to make an appointment is the worse experience ever, left me on hold for 45 minutesd then came back said Late november mind you i had an appointment today September 3 and they cancelled for no reason now telling me I cant get another till 3 months away this is pathetic service.

Response from the owner2 years ago
We are working to improve as aspects of patient experience, including the phone system. We appreciate the feedback and hope to serve you well into the future, thank you for your service!
Felipe
1 month ago
5

Response from the owner1 month ago
We appreciate your 5-star review! Your support encourages us to continue providing the highest quality care to our Veterans. Thank you for trusting us with your care.
Kenneth Vetter Sr.
2 months ago
5

The price of freedom is visible here. It is sad but this facility saved my life more than once. God bless all the wonderful caregivers there who take such good care of me and all my brothers and sisters

Response from the owner1 month ago
We appreciate your 5-star review! Your support encourages us to continue providing the highest quality care to our Veterans. Thank you for trusting us with your care and we hope you are living a healthy, happy life.
Lisa Ehrlich
2 months ago
5

I think Franny from the West Palm Beach VA is the best nurse ever. She really cares about her patience and goes above and beyond the call of job duty. I really appreciate her giving me all the attention and time that she did. She is an awesome nurse. Thank you for being such a great nurse to me. I appreciate it. I wish that the other employees and staff would follow your lead it would make for a better hospital and environment. I also would like to thank the ER doctor Skarbek For spending much time with me and actually caring and going above and beyond the job Duty. I know that you couldn t solve the problem today, although I do appreciate all the care and time that you gave me and time that you spent with me, trying to figure out what is wrong with me. Even though I have to go back to a G.I. doctor I appreciate you trying to make sure everything else was working on me correctly.

Response from the owner2 months ago
Thank you for your kind words! Our goal is to always go above and beyond for our Veterans, and it's wonderful to see that their dedication made a positive impact on your experience. We will share your feedback with our care teams.
Luther Hall
2 months ago
5

25 yrs of quality care - very thankful for all the work to support veterans care

Response from the owner2 months ago
We appreciate your trust and loyalty over the years. Thank you for allowing us to serve you, and we remain committed to providing the best care possible for all our Veterans.
Beverly Dittrich
2 months ago
1

My fianc� is a veteran. He has been diagnosed with numerous serious heart issues. Every time an appointment with a cardiologist is scheduled is then canceled

Response from the owner2 months ago
We re sorry to hear about the difficulties your fianc� has experienced with scheduling appointments. We take these concerns seriously and would like the opportunity to address them. Please reach out to our patient advocacy team so we can work toward a resolution and ensure he receives the care he needs. The patient advocate office can be reached via phone at 561-422-8600
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