Veterans Affairs Medical Center

7305 N. Military Trail West Palm Beach, FL 33410
DetoxInpatientOutpatient
West Palm Beach VA Medical Center FL 33410

About Veterans Affairs Medical Center

Located in West Palm Beach, Florida, the West Palm Beach VA Medical Center is the perfect spot to confront any additive habits if you’re a veteran seeking recovery. With their inpatient and outpatient programs, there’s little excuse not to get the help you’ve been seeking. They even treat co-occurring mental health issues that can often be linked to addiction. Veterans especially have a higher risk of PTSD and depression, so this dual treatment is a great bonus. Another positive about this clinic is that they are open 24 hours a day and 7 days a week. You’ll always be able to find some kind of help. They can also manage your medication, if needed.

Some of the services offered in their inpatient and outpatient programs include individual therapy and group therapy, as well as access to community support and health maintenance services. Individual therapy is a more private therapy session with a professional counselor who has experience identifying root causes of your addiction and helping you work through that so that you can cope with sobriety better and know how to avoid triggers. Group therapy, on the other hand, is a collaborative effort with others in your position who can learn from you and teach you based on their past mistakes too.

Latest Reviews

Tom
2 weeks ago on Google
5
I have been taking my dad to va for a sometime the doctors all professionals at what there do my dad had a couple of mine surgery the surgery went well a few times he needed to us the er there took him in right a way no waiting great experience in the if any needs to use va l would tell them about the west palm beach vabut one complete I have when it's real busy sometimes its hard to find parking when you schedule for appointment there usually do not keep you waiting no more5 to 10 might be a little long .
Response from the owner10 months ago
We're grateful for your positive feedback about the West Palm Beach VA Healthcare System. It's heartening to hear about the professional care and successful surgeries your dad experienced. We acknowledge the parking challenges during peak hours and aim to improve our facilities as we renovate. Thank you for trusting us with your father's care.
Hailey Marrero
1 month ago on Google
5
This hospital is phenomenal. Every person I've met working here feels like they genuinely have a passion for giving veterans the care they deserve.I'd like to specifically shout out the dental clinic, which is a top-notch facility with the friendliest people I've ever met.I love this place so much I drive 50 minutes from Broward instead of visiting any of the closer options. Highly recommend coming here for any and all appointments!
Response from the owner4 days ago
Thank you for trusting us with your health care! We truly value your voice and aim to provide exceptional care for all of our Veterans.
Toney P
1 month ago on Google
5
It was one of the best VA hospitals I've visited. So far, so good.
Response from the owner2 years ago
Thank you for letting us serve you!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • car iconPrivate Transportation

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 97570

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (561) 422-8262
Building icon

7305 N. Military Trail
West Palm Beach, FL 33410

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of Veterans Affairs Medical Center

3.9/5 (516 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (516 reviews)
ETHEL JANOK
1 week ago
3

jennifer ano
2 weeks ago
1

Response from the owner2 weeks ago
We apologize you did not have a great experience. If you would like to speak with someone regarding an issue please contact our patient advocate office at 561-422-8600.
Tom
2 weeks ago
5

I have been taking my dad to va for a sometime the doctors all professionals at what there do my dad had a couple of mine surgery the surgery went well a few times he needed to us the er there took him in right a way no waiting great experience in the if any needs to use va l would tell them about the west palm beach vabut one complete I have when it's real busy sometimes its hard to find parking when you schedule for appointment there usually do not keep you waiting no more5 to 10 might be a little long .

Response from the owner11 months ago
We're grateful for your positive feedback about the West Palm Beach VA Healthcare System. It's heartening to hear about the professional care and successful surgeries your dad experienced. We acknowledge the parking challenges during peak hours and aim to improve our facilities as we renovate. Thank you for trusting us with your father's care.
John Casey
3 weeks ago
5

Response from the owner3 weeks ago
Thank you! Staff across the WPBVAHCS strives to honor our Veterans.
Vanessa Levy
3 weeks ago
2

Response from the owner3 weeks ago
We're truly sorry about your experience. Your feedback is important to us, and we are committed to addressing your concerns to ensure every Veteran receives the care they deserve. Please reach out to our Patient Advocate team by phone at 561-422-8600 so we can assist you further.
Hailey Marrero
1 month ago
5

This hospital is phenomenal. Every person I've met working here feels like they genuinely have a passion for giving veterans the care they deserve.I'd like to specifically shout out the dental clinic, which is a top-notch facility with the friendliest people I've ever met.I love this place so much I drive 50 minutes from Broward instead of visiting any of the closer options. Highly recommend coming here for any and all appointments!

Response from the owner1 month ago
Thank you for trusting us with your health care! We truly value your voice and aim to provide exceptional care for all of our Veterans.
Toney P
1 month ago
5

It was one of the best VA hospitals I've visited. So far, so good.

Response from the owner3 years ago
Thank you for letting us serve you!
Pamela Walker
2 months ago
4

Visited the VA medical center ER 10/12 24the triage nurse on that after noon was very compassionate and helpful we were definitely scared this was our first time here it was about 12:30 his name is Robert he made us feel comfortable and calmed our fears we we re definitely in tears not knowing the process thank you we also had another Er nurse name fancie she was also awesome she made the visit so easy explain ing each process as we got to it this made it so easy at this stressful time I really appreciate all you did for us and wish everyone my best regards I would recommend this these people if I had the choice to choose a nurse they really care

Response from the owner2 months ago
Thank you for sharing your experience with us. We re glad to hear that our staff helped make your visit more comfortable and eased your concerns during a stressful time. Your feedback means a lot, and we ll be sure to pass along your kind words to our team. We re here for you whenever you need us!
Jelani McLean
2 months ago
4

Response from the owner2 months ago
Thanks for your feedback and rating! We re always striving to improve and appreciate your support.
M
2 months ago
1

During the previous administration, I had my first experiences at this VA. And I was impressed! Superb service.Now, not so much. I recently (2 months ago) had an urgent eye problem. I called to make an appointment to be seen. I was put on hold by the staff who answered. "Let me get to the appointment book." 10 minutes later, I was disconnected. I called back. The exact same thing happened again. Hold and disconnected after 10 - 15 minutes. I tried a total of FOUR times. Disconnected all four times.I had no choice but to seek private care and pay 100% out of pocket.I called the "Patient Advocate" office during business hours. Nobody answered, despite the website listing THREE people in that position. I left a detailed voicemail with my contact information. I never heard back. I found an online VA feedback forum, which I submitted. Never heard back.So, I am resorting to a Google review. It's unfortunate that I went from a very high level of confidence in the VA to ZERO. A total of six attempts were unresolved. This cannot possibly be an "accident" or "glitch."ETA: After reading other negative reviews, I had to laugh at the boilerplate reply to call the Patient Advocate office. NOBODY is there to answer the phone. And if you leave a voicemail, it is in vain. They will not call you back.PS... Reply to the reply... That was the Patient Advocate phone number I called. No answer! During business hours! With a staff of THREE! I left a voicemail and never heard back. Did you not catch that in my original review? Why should I call it again? To get the same result?

Response from the owner2 months ago
We sincerely apologize for the challenges you've experienced during your recent attempts to schedule an appointment. This is not the level of service we aim to provide, and we deeply regret the frustration it has caused. To ensure this doesn't happen again, please call our dedicated Patient Advocate Office directly at (561) 422-8600 or reach out to us through the main hospital line (561) 422-8262. We are committed to addressing your concerns and improving your experience. Your feedback is important, and we re here to assist in any way possible moving forward.
Bink Meister
3 months ago
5

I like this place, hectic as expected, but well worth driving an hour and 10 minutes.I've been bringing my mom here for the past 4 years to the Women's clinic, Nephrology, and Rheumatology. Remember, any place or business is only good as the people in it. Without them, it's just a building. Having said that,I miss Dr. Basile at Nephrology, she was great! Warm, caring and super sharp. Her stunt double now is good also.And what can I say about the Women's Clinic? Delores was Post #1 there. Nothing got past her without her say so, and she somehow remembered me after our first meeting when I had called some weeks later. She was the hub and ensured everything ran smoothly. She retired against my protest of course ha!When she left, 3 ladies were at her post doing what she did by herself!And the good doctor there, Dr. Schillingford, is one of a kind best. But she talks so fast! Hahaha! She is highly professional and knowledgeable, but warm and friendly like an old friend. You'd want her as your mom's doctor, trust me. It's always a pleasure seeing her.As long as this place has people in it like the few I mentioned, and I'm sure there are more, West Palm VA Medical will always be worth the drive folks.Semper Fi!

Response from the owner3 months ago
Thank you for taking the time to share your thoughtful and detailed feedback about your experience at the West Palm Beach VA Medical Center. We're grateful to hear that you find the care and attention provided well worth the drive. It's wonderful to hear that team members have made such a positive impact on your experience. We understand how much they mean to you and other Veterans, and we strive to continue providing exceptional care with dedicated professionals who make each visit meaningful. Your support and trust mean everything to us.
romeo Raul
3 months ago
1

Was good at one point but tried to make an appointment is the worse experience ever, left me on hold for 45 minutesd then came back said Late november mind you i had an appointment today September 3 and they cancelled for no reason now telling me I cant get another till 3 months away this is pathetic service.

Response from the owner2 years ago
We are working to improve as aspects of patient experience, including the phone system. We appreciate the feedback and hope to serve you well into the future, thank you for your service!
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