West Oaks Hospital

6500 Hornwood Drive
Houston TX, 77074

West Oaks Hospital TX 77074

About West Oaks Hospital

West Oaks Hospital is a clinical alcohol and drug treatment facility in Houston, Texas. They are a 160 bed psychiatric bed facility, with 16 beds reserved for adults seeking substance abuse treatment. They serve adults in a medical setting with modern, comfortable amenities. The team and facility are equipped to provide a full continuum of care, from detox services to alum support. They offer no cost assessments for curious applicants.

Some clients will be required to undergo detox before entering treatment. This ensures that toxic substances are removed from their system before they begin treatment. Detox is overseen by a team of medical professionals who offer support and comfort during the process, tending to the needs of each client.

The residential program allows clients to live at the facility while they are receiving care. The facility provides everything they need, including meals and a room, so that they can focus their attention on the recovery process. The length of the inpatient program varies.

In addition to 24 hour nursing, clients in the inpatient program work with their care team to develop their treatment plan. West Oaks Hospital combines 12 step recovery programs, individual and group therapy, relapse prevention education, and life skill development. Clients act as peer support to help one another through recovery.

The outpatient day program offers the same model of care as the inpatient program, but it does not require clients to live on campus. Instead, they meet at the facility on a regular schedule to meet with their care team and engage in group and individual treatment. Outpatient is ideal for those who are stable enough not to require full time care, but it can also be used by those leaving the inpatient program as a transitional step.

Following program completion, the care team will help devise a course of action for clients to follow once they leave. Aftercare includes connecting to community support resources and introduction to the ongoing alum support program.

Latest Reviews

Teri Kimble
2 weeks ago on Google
1
This place is horrible, the staff do not communicate and they are rude as hell.
Response from the owner1 week ago
Hi, Teri. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. Thank you again.
Jasper Garrett
2 weeks ago on Google
5
I want to take the time to thank West Oaks Hospital Veterans Program for providing me the opportunity to get the help I needed at the time I needed it the most. Jim White has been a guiding light for me and so many other veterans helping us get our lives back together. Shout out to West Oaks Hospital
Response from the owner6 days ago
Thank you for your kind words, Jasper! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Sgt Preston Of the Yukon
2 weeks ago on Google
4
The food in the cafeteria is really good they even have a soda fountain and I could get FREE DIET COKE !!! they even let you an extra plate.I was disappointed that lots of nursing staff bring small blue tooth speakers to work with them. And will Blair RAP MUSIC load enough that you can hear it all over the wing . I personally found this annoying and very unprofessional !!!!. I'm there to get some peace and quiet and some meds. I never complained to the staff about this until I was being released. Because i feared retaliation from my caregivers.D Miller Houston tx
Response from the owner1 week ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://westoakshospital.com/contact-us/. We hope to hear from you soon.

Location

Accepted Insurance

West Oaks Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (713) 995-0909
Building icon

6500 Hornwood Drive
Houston TX, 77074

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Quentin Blount

Reviews of West Oaks Hospital

2.39/5 (339 reviews)
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Reviews

3

Read everything in the reviews before bringing a patient Or considering checking in for treatment yourself. If you bring clothing, take pictures of each article and count each type of item, make your own list. Mark the clothing in some unique way on the inside. At discharge ... Read More

Reviewed on 10/23/2019
1

MY SON ALMOST DIED because of West Oaks hospital. He had been telling them for over a week that he was sick, and they paid no attention. I got a call 2 weeks ago at 6:30 AM from Memorial Hermann Pediatric ICU that he was there with a fatal pneumonia and sepsis, an infection ... Read More

Reviewed on 3/16/2019
1

Worst hospital ever no experience don't know what they are doing never take anyone there.

Reviewed on 1/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (336 reviews)
Teri Kimble
1 week ago
1

This place is horrible, the staff do not communicate and they are rude as hell.

Response from the owner1 week ago
Hi, Teri. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. Thank you again.
Jasper Garrett
2 weeks ago
5

I want to take the time to thank West Oaks Hospital Veterans Program for providing me the opportunity to get the help I needed at the time I needed it the most. Jim White has been a guiding light for me and so many other veterans helping us get our lives back together. Shout out to West Oaks Hospital

Response from the owner2 weeks ago
Thank you for your kind words, Jasper! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Sgt Preston Of the Yukon
2 weeks ago
4

The food in the cafeteria is really good they even have a soda fountain and I could get FREE DIET COKE !!! they even let you an extra plate.I was disappointed that lots of nursing staff bring small blue tooth speakers to work with them. And will Blair RAP MUSIC load enough that you can hear it all over the wing . I personally found this annoying and very unprofessional !!!!. I'm there to get some peace and quiet and some meds. I never complained to the staff about this until I was being released. Because i feared retaliation from my caregivers.D Miller Houston tx

Response from the owner2 weeks ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://westoakshospital.com/contact-us/. We hope to hear from you soon.
Brandon Bourland
3 weeks ago
1

That hospital must ne shut down they refuse to talk to people who have people in there wheb they have papers signed to find out info and they say they don't care and they don't want to help people who need that help the doctor had not shown up for days and no one will ever get the help so any one that needs help stay home u don't make patients do limbo out side who has spine issues or serious back issues that could of done alot of damage

Response from the owner3 weeks ago
Hello, Brandon. We appreciate your feedback. We would like to get more details about this; please visit http://www.westoakshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Michael Murray
3 weeks ago
5

Had a great stay & staff was superb!!!!

Audrey
1 month ago
2

My minor daughter was there for 6 days and her doctor never once made contact with me about her treatment plan. The care that was given to my daughter was not acceptable so I went to sign her out with the doctors signature only to be threatened to have CPS called on me for signing her out without the doctors advice. Keep in mind I never once spoke to the doctor. I took her out to give her better care than what she was receiving. They lied and told me that they gave her one shot when I picked her up she in fact had three shot marks!However the nurses were absolutely amazing and communicated with me very well

Response from the owner1 month ago
Hi, Audrey. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. We hope to hear from you soon.
staci london
1 month ago
5

I must take the time to tell everyone how kind, courteous, knowledgeable and efficient Ms. Sharon Moon is. During the process of admitting my son into the hospital, I must admit that it was an anxiety filled experience but Ms. Sharon was able to calm my nerves and assure me that everything is going to be ok with my son being in a psychiatric hospital for the first time. I am so happy and relieved to know that my child was in capable hands. Now that he has been discharged Sharon continues to reach out, check in and offer assistance in anyway possible. I thank the Lord above for people like Ms. Sharon.

Response from the owner1 month ago
Hi, Staci. Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Shalean Williams
1 month ago
5

My daughter went to West Oak because Edwin Henderson recommended us. It was life changing. Thank you to the Katy location for really listening to my daughter with compassion and understanding. So grateful for the referral and the programs offered by West Oaks Hospital.

Response from the owner1 month ago
Hi, Shalean. Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Theresa Ackel
1 month ago
1

I would never leave my child or any one at a place like this. I saw what I had to see

Response from the owner1 month ago
Hi, Theresa. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. Again, thank you.
Greg F
1 month ago
5

I stayed in the veterans unit. Great place. Very clean staff was awesome!

Response from the owner1 month ago
Hi, Greg. We think we have an amazing staff too! It's always nice to see messages like this. We hope you have a great day.
Dustin Smothers
1 month ago
5

Veterans unit was a great place to be and very helpful!

Response from the owner1 month ago
Hello, Dustin. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Edwin F Cotto
1 month ago
5

this is incredible place for veterans. Mr Jim White has done a lot for me on my recovery journey. the staff here at West oaks are compassionate n caring people that always make me feel welcomed.

Response from the owner1 month ago
Hello, Edwin. Thank you for taking the time to leave a review; we ll be sure to pass your comments on to our team! Have a great day.
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