Walter Reed Army Medical Center

8901 Wisconsin Avenue
Bethesda, MD 20889

Walter Reed National Military Medical Center MD 20889

About Walter Reed Army Medical Center

Walter Reed Army Medical Center, located in Bethesda, Maryland is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Walter Reed Army Medical Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Walter Reed Army Medical Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Walter Reed Army Medical Center has received accreditations from The Joint Commission.

Latest Reviews

Andrea R
4 months ago on Google
1
The quality of service has been horrible these past couple of years. Plenty of rude and unhelpful staff and doctors as well as horribly long call wait times just to not be helped. There are a lot of good doctors and nurses, but way too many bad ones as well. I've been waiting over an hour to be helped with my referral over the phone and nearly a year just to fix it because of how hard it was to even contact one of my doctors. Not only that, pharmacy wait times are ridiculous. You'd easily be waiting 4 hours or more just to get two things and there would only be 4 people working trying to get all the medication out to patients. I keep hearing how free military healthcare is even worse than normal American healthcare and I'm starting to believe that it's true which is sad because they're both horrible.
Belinda Powers
4 months ago on Google
5
Yes people complain a lot but try going outside the system. I have had nothing but wonderful service at all the military facilities. I was very sick and if it weren't for WR I would not be here. I would think for what you pay for medical care in the military system you would be a lot more thankful. Think of people that don't have this and have to pay a lot and some people cannot even afford medical care. Stop whining and be thankful.
Evie Morris
4 months ago on Google
5

Location

Accepted Insurance

Walter Reed Army Medical Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Adult Outpatient Behavioral Health Clinic is a multidisciplinary clinic providing a full range of quality outpatient behavioral health services to adults seeking change, healing, and care within a collaborative and safe setting. They provide comprehensive treatment including evaluation, medication management, and various modalities of therapy (individual, couples, group).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Quitting drugs and alcohol on your own can cause uncomfortable and even dangerous side effects caused by the withdrawal process. In medically assisted detox, a team of licensed medical professionals will monitor your health, provide medication for potential withdrawal symptoms, and work to keep you safe and comfortable. Most people transition to an inpatient program or a maintenance program that uses medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is a special kind of therapy in which a small number of people meet with a professional trained therapist to help themselves and one another. Group therapy assists people in developing new ways of relating to others, to learn about themselves and improve their interpersonal relationships. It can address feelings of isolation, depression or anxiety. Some groups focus on sharing of feelings while others focus on skills-development.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. The Clinic offers individual treatment in a safe and confidential environment. Individual therapy can help you identify aspects of your life you would like to change, better understand yourself and others, explore feelings, or work through challenging memories or difficulties.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (301) 295-4600
Building icon

8901 Wisconsin Avenue
Bethesda, MD 20889

Reviews of Walter Reed Army Medical Center

2.21/5 (14 reviews)
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Reviews

1

Zero parking, not a single spot available at any time. Even when you happen to get a parking spot, you still have to wait another 50 minutes for your appointment to start

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (13 reviews)
Andrea R
4 months ago
1

The quality of service has been horrible these past couple of years. Plenty of rude and unhelpful staff and doctors as well as horribly long call wait times just to not be helped. There are a lot of good doctors and nurses, but way too many bad ones as well. I've been waiting over an hour to be helped with my referral over the phone and nearly a year just to fix it because of how hard it was to even contact one of my doctors. Not only that, pharmacy wait times are ridiculous. You'd easily be waiting 4 hours or more just to get two things and there would only be 4 people working trying to get all the medication out to patients. I keep hearing how free military healthcare is even worse than normal American healthcare and I'm starting to believe that it's true which is sad because they're both horrible.

Belinda Powers
4 months ago
5

Yes people complain a lot but try going outside the system. I have had nothing but wonderful service at all the military facilities. I was very sick and if it weren't for WR I would not be here. I would think for what you pay for medical care in the military system you would be a lot more thankful. Think of people that don't have this and have to pay a lot and some people cannot even afford medical care. Stop whining and be thankful.

Evie Morris
4 months ago
5

David H
7 months ago
1

Can I give them a zero? I have been there 4-5 times and they are terrible. I already don't trust govt doctors from screwing up a diagnosis with my hip and back stating thr pain is all in my mind. I had to wait an hour for the Dr after checking twice, another one said they will schedule me when they can and put my files on a big stack of.paperwork. We switched to John Hopkins just to never go there again.

John S
9 months ago
1

Place has gone downhill in access and service over the past couple years. So many people using the facility everything is jammed way over capacity putting simple math together it is certainly observable that much much more than active military, retirees and their direct dependents (which the hospital is intended for) are using things. Or maybe the law changed over the last couple years. It s like USAA, which used to be for military members and now you just need to say you know some distant fifth cousin who you never knew you knew. At least that s my perception. I wonder if congressional staff have looked closer.

Ebony Knuckles
1 year ago
1

I brought my client here today and a guy named Ian Caucasian guy with gauges in his ears which is unprofessional in the Neurology department was so rude to her she has a traumatic brain injury so she couldn t remember very well and he was so rude to her saying well you have to remember he was very combative and rude as a civilian I wouldn t recommend this place to anyone he needs to take sensitivity classes and retrain himself on how to treat people. I would give it zero stars but it won t allow it.

AP 13
1 year ago
1

Gold team Gastroenterology front desk and scheduling staff is AWFUL and INCOMPETENT! Similar to the other reviewer, I couldn't get through to my scheduler...sent multiple emails and left voicemails. She never answered the phone or returned phone calls/e-mails. I had to call the front desk after 4 unanswered emails and a voicemail. It took multiple tries to get a human voice at the front desk but when I did, she was friendly and tried to help. Hours later she called back and was confused about the message she took. Eventually it led to a response from the scheduler. Next day I get a call from the doctor asking if I was someone else. He said he had a message from the front desk with my phone number and someone else's name and was wondering what I needed. Anyway, when I received an appointment that didn't work with my schedule, I was told they could request Fort Belvoir to contact me with availability. I said yes, but please don't cancel my appointment as I don't know if Fort Belvoir will be able to support my schedule. They were not, so I wrote back to Walter Reed scheduler confirming the originally scheduled date. No response. I proceeded to send 3 more emails and left a voice mail over the next 5 days with no response. I had to contact Walter Reed patient advocate on the 5th day, then got a call from the scheduler's supervisor offering to help. When she looked in the notes, she saw that the appointment had been cancelled 5 days prior, noted as "patient cancelled appointment". The next available was now 2 weeks later. Without going into detail, this colonoscopy/endoscopy is needed to address current symptoms/conditions I'm having, and was given priority by my doctor for a reason. These people are dealing with health of patients. Oh, by the way, the scheduler is a contractor, so the Government is spending God knows how much on contracts for people like this to sit on their a** and screw over patients...what a waste. So disappointing.

Mark Spangler
1 year ago
4

I saw a specialist there and waited at the pharmacy for 3 hours

Frances Davis
1 year ago
1

Waited at the America pharmacy for 3 hrs for one inhaler. It s so overcrowded. It s not the employees fault. They look exhausted. I bet they are overworked and underpaid. Everytime i learn a new system, WR changes it to a new system. The place is no bueno anymore.

Rosalind Wright
1 year ago
2

The worst new pharmacy system for veteran to get there medication refills.

Liam
1 year ago
1

Amy Erdman
2 years ago
3

This clinic has two teams blue and gold. With blue, Scheduling was quick, received a call from scheduling nurse the same day I was seen for my initial consult. Information on procedure was excellent by scheduling nurse. Colonoscopy staff were professional, kind, and on top of their game. Doc called with results in 3 days and was willing to answer any questions and concerns.Gold worst lack of professionalism and communication. Scheduling nurse for colonoscopy NEVER returns phone or email messages to schedule procedure. Took my husband 7 mo to get scheduled. The nurse never bothered to call to discuss the prep and diet, the procedure itself, or go over what medications are safe /should be avoided. During his procedure, I overheard 2 patients try to schedule their procedures in person, explaining that they have left multiple messages and have never received a response.Why half of patients receive inadequate care is infuriating.

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