Atrium Health Wake Forest Baptist MHS – Jonestown Road

791 Jonestown Road
Winston Salem, NC 27103

Wake Forest Baptist Health NC 27103

About Atrium Health Wake Forest Baptist MHS – Jonestown Road

Wake Forest Baptist Medical Center is a fully integrated academic medical center located in Winston-Salem, North Carolina. Wake Forest Baptist Medical Center improves the behavioral health and well-being of the people around the area through patient care, education and research.

Wake Forest Baptist Health is dedicated to providing exceptional care and treatment using highly trained professionals in the field substance dependency. Their approach is one of caring and focused treatment that maximizes the potential of every client on their road to recovery. All services are provided on an individualized, structured, continuing program of recovery to aid patient in achieving sobriety.

Latest Reviews

Matthew Petrinitz
2 weeks ago on Google
1
Dilapidated facility with bizarre policies and a complete lack of professionalism across the board
amy riddle
1 year ago on Google
3
Don't like how you have to see the doc to get meds
Response from the owner1 week ago
We strive to deliver the best care. If you will call our Customer Care Line at 336-713-2273 to share more about your experience, we would love to know how we can improve. Thank you for taking the time to share your feedback.
Ron LaPine
1 year ago on Google
1
I came to you 6 years ago to manage and anxiety disorder from a very Violet life situation. Michael after 30 years of disability from an automobile accident additionally what's for you to help me enjoy the years I have left of my life. You rotate positions each time the agenda changed. Now you have abandoned me. The anxiety disorder is key because it keeps the two For worse diseases in my brain of trigeminal and occipital neuralgia in check as they are the most painful diseases know. Instead of monitoring provided guidance to live supporting the interaction of the three diseases interaction you surprise me last week with no notice and I only find out after visit your plan. I am finally scheduled for brain surgery to eliminate the pain and have a life at 67 instead of being Jewish that I could have a few years of pleasure as a noble person there was no consideration of 30 years suffering you instead surprise and cut off accelerated detox I never wanted I didn't ask for and I have been stable for 6 years yet you have chosen my path for the remainder of my life to suffer like hell has anxiety troopers the two worst diseases I mentioned you never considered that fact just at this point of having life you have taken it away
Response from the owner1 week ago
We are sorry for your experience and would like to learn more about this. If you want to discuss your experience further, please call our Customer Care Line at 336-713-2273.

Location

Accepted Insurance

Atrium Health Wake Forest Baptist MHS – Jonestown Road works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Their outpatient programs encompass services for adults (including a separate geriatric program, adolescents and children). The patient participates with a resident physician in the evaluation of every patient at every visit. Outpatient services for adults include evaluation and treatment for a full range of psychiatric disorders including alcoholism and substance abuse. Outpatient for child and adolescent is also available, services include evaluation and treatment for all childhood psychiatric disorders including depressive disorders, schizophrenia, bipolar disorder, anxiety disorders, and attention deficit disorders.
inpatient iconInpatient Rehab
intensive-outpatient iconIntensive Outpatient
The Intensive Outpatient Treatment Program is designed to allow the patient to live at home and continue with their daily work and family routines. The goal of this treatment is to establish a healthy and productive life with an emphasis on abstinence and continuing recovery.
aftercare iconAftercare
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
heart-hands iconIntervention Services
Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Group therapy is a important component of the program. Group therapy allows patients to explore how their lives have been affected by chemical dependency and identify with others who are chemically dependent. A sense of trust, safety and comradeship allows group therapy to be an excellent place for starting the recovery process

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (336) 716-4551
Building icon

791 Jonestown Road
Winston Salem, NC 27103

Reviews of Atrium Health Wake Forest Baptist MHS – Jonestown Road

3.4/5 (29 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
17
4
0
3
1
2
1
1
10

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (29 reviews)
Matthew Petrinitz
2 weeks ago
1

Dilapidated facility with bizarre policies and a complete lack of professionalism across the board

amy riddle
1 year ago
3

Don't like how you have to see the doc to get meds

Response from the owner1 year ago
We strive to deliver the best care. If you will call our Customer Care Line at 336-713-2273 to share more about your experience, we would love to know how we can improve. Thank you for taking the time to share your feedback.
Ron LaPine
1 year ago
1

I came to you 6 years ago to manage and anxiety disorder from a very Violet life situation. Michael after 30 years of disability from an automobile accident additionally what's for you to help me enjoy the years I have left of my life. You rotate positions each time the agenda changed. Now you have abandoned me. The anxiety disorder is key because it keeps the two For worse diseases in my brain of trigeminal and occipital neuralgia in check as they are the most painful diseases know. Instead of monitoring provided guidance to live supporting the interaction of the three diseases interaction you surprise me last week with no notice and I only find out after visit your plan. I am finally scheduled for brain surgery to eliminate the pain and have a life at 67 instead of being Jewish that I could have a few years of pleasure as a noble person there was no consideration of 30 years suffering you instead surprise and cut off accelerated detox I never wanted I didn't ask for and I have been stable for 6 years yet you have chosen my path for the remainder of my life to suffer like hell has anxiety troopers the two worst diseases I mentioned you never considered that fact just at this point of having life you have taken it away

Response from the owner1 year ago
We are sorry for your experience and would like to learn more about this. If you want to discuss your experience further, please call our Customer Care Line at 336-713-2273.
Wendi Shutt
1 year ago
1

Why did you take my review down?? Around January or February Dr. Anna Tommasini wanted to meet with my sister and I. Now my sister has her own mental health issues. Most of the time you can t understand what my sister is saying. But on the day we met with Dr. Tommasini my sister was as clear headed as I was. Dr. Tommasini refused on four occasions to have mom (Jo Anne England) committed. The fourth time is when my sister and I met with Dr. Tommasini at her office, along with Dr. Matt Kern. Dr. Matt Kern said we are not going to commit your mom. My mom never went back to see Dr. Tommasini because on April 1, 2022, my sister and my mom planed a double suicide. My husband and found my sister dead in April 1, 2022. My mom brain dead barely hanging on to life. She died in hospice care on April 11, 2022.Dr. Tommasini was well aware of this suicide pack they had. Yet did nothing. My mom would not eat, shower, clean the house, change the cats litter box, do nothing. Dr. Tommasini was aware of this also.

Michael Absher
1 year ago
5

Concerned professionals from top to bottom who have been incredibly helpful

Response from the owner1 year ago
We sincerely appreciate your very kind review! Thank you for allowing us to partner in your care.
L. Johnson-Gb'ayan
1 year ago
5

Casey Melvin, IS great. She really goes above and beyond for the patients. Never turning patients away empty handed..She is a good person. Thank you Dr. Casey Melvin for everything..

Response from the owner1 year ago
Thank you for your kind words! We're delighted to hear that you felt well taken care of and we appreciate your feedback.
J M
2 years ago
2

Our first and only appointment with our child was not auspicious. Our resident physician spent the majority of the appointment consulting with another faculty member, his physician supervisor. We sat there not doing much of anything while he was out of the room. As the time drew to a close , he returned and asked us to step outside for a moment. He spent a few minutes alone with our child, and called us back. We returned to the room and in came the supervisor. She recommended a book for us to read about adolescents, but could not recall the author or correct title. She said to look it up on Amazon. It had the word "surfing" in it. This was not an easy appointment to get and we did not get very far with treatment.

Response from the owner2 years ago
We strive to deliver the best care. If you will call our Customer Care Line at 336-713-2273 to share more about your experience, we would love to know how we can improve. Thank you for taking the time to share your feedback.
James Trantham
2 years ago
1

Called today to make appointment was told I didn't go to wake forrest doctors so they couldnt take me as patient because "they're to busy" but I work with a guy that got in in under 2 weeks but guess what he goes to wake. So your telling me you're so busy that you can't take people but he gets in in under 2 weeks. This is why people don't seek help. I called 3 places and can't get any help. Complete bs. It's ALL about money now. Liars saying they wanna help people. Also all the do is put auto replys on this. Great company

Response from the owner2 years ago
Thank you for the feedback. We are so sorry that we did not meet your expectations or ours. We would love to know more about how we can make things right. If you would like to discuss this further, please call our Customer Care Line at 336-713-2273. We look forward to hearing from you!
justin harrison
2 years ago
1

After 3 emergency referrals it only took them 3 months to call to schedule an appointment to make an appointment for an initial intake.Go to your local Bar tender or drug dealer they will care more about you than this place and honestly be less harmful. Wake Forest staff are hostile and love gas lighting neuro divergent people.Hell risk management for the main hospital says its OK for security guards to threaten to disappear you while doctors laugh at you crying and deny you medical treatment.Do not go to any company own by Atrium for mental health needs. Your life will be worse for it.

Response from the owner2 years ago
We are so sorry this was your experience. We would like to learn more. If you would like to discuss your experience further, please call our Customer Care Line at 336-713-2273. We look forward to hearing from you.
Yvonne R
2 years ago
5

Sabrina Parks
2 years ago
5

I love dr. Harmon my son has been going to see him for a few years he is great with kids.i never had to wait long we be in and out great place

Response from the owner2 years ago
We re so glad you had a great experience at Atrium Health Wake Forest Baptist MHS - Jonestown Road! We think Dr. Harmon is wonderful too. Thank you for choosing us for your care!
Rebecca Akers
2 years ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Atrium Health Wake Forest Baptist MHS – Jonestown Road

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Freedom House Recovery Center
Durham, NC (919) 251-8806

Freedom House Recovery Center

Freedom House Recovery Center - Durham Center Access offers outpatient treat... read more.
Epiphany Family Services, LLC
Charlotte, NC (704) 536-6853

Epiphany Family Services, LLC

Epiphany Family Services offers outpatient treatment for individuals with me... read more.
Community Based Developmental Services
Fayetteville, NC (910) 488-5820

Community Based Developmental Services

Community Based Developmental offers quality treatment and community access ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?