W. G. Bill Hefner VA Medical Center – Charlotte CBOC

Charlotte, North Carolina

8601 University East Drive
Charlotte, NC 28213

(704) 597-3500
3.2 (56 reviews)

About W. G. Bill Hefner VA Medical Center – Charlotte CBOC

W. G. Bill Hefner VA Medical Center -Charlotte CBOC is an outpatient clinic located in Charlotte, NC. W. G. Bill Hefner VA Medical Center - Charlotte CBOC specializes in the treatment of mental health .

W. G. Bill Hefner VA Medical Center’s philosophy is to Honor America’s veterans by providing exceptional health care that improves their health and well being.

The Department of Veterans Affairs (VHA) is committed to providing quality care to all Veterans including lesbian, gay, bisexual and transgender (LGBT) Veterans. G.V. (Sonny) Montgomery VA Medical Center seeks to promote the health, welfare, and dignity of LGBT Veterans and their families.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary insurance
  • check iconFinancing available
  • shield-cross iconPrivate insurance
  • calendar iconPer session
  • 90-days icon90 day cost: $1,316
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

elderly iconElderly program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • metro-city iconMetropolitan area

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 286131

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1764

Phone icon Contact

Phone icon (704) 597-3500
Building icon

8601 University East Drive
Charlotte, NC 28213

Call Now - Help is Available
Get Help Now - 910-260-4665
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Reviews

3.2 (56 reviews)
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Google Rating

3.2 (56 reviews)
Veronica Veronica
3 months ago
5

Staff was very professional and informative. Service was great

Aletha Howie (Mandatory)
3 months ago
4

But my experience, I have no difficulties working with employees. So we must not get agitated with them . Sometimes people do get side tract so don't get upset with them just keep asking instead of making yourself agitated. Remember they are the ones who has ur papers toThat gets you ur pay -pah if you know what I mean

Johnny Rage
4 months ago
5

The staff here are exceptional !

Lisa Rush
5 months ago
5

Sharon Grant
6 months ago
1

They really need to do something about their phone system. That s unacceptable.

Suzanne Whealan
9 months ago
1

Everyone is always so nice and kind. The blood lab lady is ridiculous!!! Time for a back office job. 1/8

Not Applicable
9 months ago
5

Mike Boyd
1 year ago
1

BEWARE if you get a C&P exam at this location! I had a exam back on 7/31/23 and finally got my results on 9/7/23 which in itself is totally ridiculous! I was examined by a nurse practioner and things seemed to go very well. Upon receiving my C&P results, a doctor who I have no clue is, nor is he the doctor that did my exam was the author of my C&P notes and DBQ. All question within the DBQ had a "NO RESPONSE PROVIDED" answer. Upon reading further into the report it states:Please note that veteran was noted to be highly agitated during the exam on 07/31/2023. This examiner was unable to determine the cause of veteran's presentation but veteran voiced several factors to include the disability claim process, the long distance to this exam, and his perception of the VBA/VHA to recognize the severity of his lumbar spine condition and pain. Out of fairness to the veteran, this examiner recommends that veteran be scheduled for another exam with a different examiner.All I can say is the above statement is a complete LIE! The statement is so far from the truth it has my head spinning! To have a doctor that didn't even examine me complete the report and make such a statement is beyond unethical behavior by this doctor and the VA. Conduct like this within the VA is totally unacceptable and to make things worse there is no accountability for the physicians unethical behavior and it is us veterans that suffer the most after already battling the system for years!

MW Mendola
1 year ago
4

Janet Daye
2 years ago
4

It's a veterans hospital

Brett Hamburger
2 years ago
1

I am a traveling vet with the Bay Pines VA system. I called, described my situation, needing a covid test. Was told to come to the north Charlotte VA outpatient clinic for a covid test. I then drive 30 minutes to get here. Walk inside and am immediately told by the screening nurse at the door to go to the South Charlotte VA. That location is 45 minutes away. Very frustrated by the misinformation I was given.

Willie Johnson
2 years ago
5

Very courteous and friendly staff. Excellent service.

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