Volunteers of America Fresh Start Recovery Center – Indianapolis

927 North Pennsylvania Street
Indianapolis, IN 46204

Volunteers of America IN 46204

About Volunteers of America Fresh Start Recovery Center – Indianapolis

Volunteers of America Fresh Start Recovery Center in Indianapolis, Indiana, is a faith based nonprofit organization helping people rebuild their lives and reach their potential. They work with veterans, families and individuals who need mental health and substance abuse recovery services. They also work with people experiencing homelessness and those reentering their communities after being incarcerated.

They help veterans with employment and housing and provide family services like counseling, transportation, help with daily needs and legal advice. They also help veterans with childcare needs, financial planning and suicide prevention.

Fresh Start also provides help with substance use disorder and mental health treatment. These services are centered around family focused recovery, outpatient treatment and a program for men in the criminal justice system. Their criminal justice reentry program offers case management services, substance abuse counseling, individual and group counseling, skill development, job training and referrals within the community.

One client and veteran said the recovery center helped them with necessities when they were about to be evicted. Another person said the place was a Godsend and gave them their life back.

Latest Reviews

Melissa England
3 months ago on Google
1
Not clean
Takumi Fujiwara
6 months ago on Google
1
VERY RUDE STAFF
John Kelly
10 months ago on Google
5
This industry has always been there for me and still here for me now. I am a veteran that was about to be evicted and had hard time getting the necessities until I called them. I talk to 5 other industries and they were the first to pickup their phone and helped me with all my issues the best to their ability. I don t regret calling them. They are the best that I know of. Thank you.

Location

Accepted Insurance

Volunteers of America Fresh Start Recovery Center – Indianapolis works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.
heart-hands iconIntervention Services
When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills include cognitive skills, interpersonal skills, and personal skills that help you manage daily living. Cultivating these skills during rehab in Indiana is an important part of recovery. With these skills, you'll be able to navigate challenges and prevent relapse.

Recreational therapy integrates structured activities into a holistic treatment program to help promote your physical and mental health and well being. You might engage in sports, creative arts, or outdoor adventures as a positive outlet for your stress and emotions. This helps you develop new interests and build a supportive network that helps you maintain long term sobriety.

Amenities

  • recreation iconRecreation Room
  • private-room iconPrivate Rooms

Contact Information

Phone icon (833) 659-4357
Building icon

927 North Pennsylvania Street
Indianapolis, IN 46204

Edited by:
Kerry Nenn, BSW

Reviews of Volunteers of America Fresh Start Recovery Center – Indianapolis

3.64/5 (38 reviews)
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Reviews

5

Knowledgeable counselors and attentive receptionists. May this center continue for years to come. The residential addictions treatment for mothers/pregnant women/children literally saved my family

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (37 reviews)
Melissa England
3 months ago
1

Not clean

Takumi Fujiwara
6 months ago
1

VERY RUDE STAFF

John Kelly
10 months ago
5

This industry has always been there for me and still here for me now. I am a veteran that was about to be evicted and had hard time getting the necessities until I called them. I talk to 5 other industries and they were the first to pickup their phone and helped me with all my issues the best to their ability. I don t regret calling them. They are the best that I know of. Thank you.

Ms. Lisha
1 year ago
4

This place was a God send for me & gave me my life back! Some staff was very unprofessional, but most who really cared stood out and was there to help me every step of the way. My Therapist Ms. Tiffany was my God sent Angel!

Brianna Bryant
2 years ago
5

This place changed my life. It gave me the structure and. Time to get back on my feet. I loved the staff. Some became my family my time there.. it s a good step to make when your strung out with nothing.. it will get you someplace

Krystin Sneed
2 years ago
1

Sara Osborne
3 years ago
2

Being i stayed 74 days. The groups were helpful I learned alot ive been sober going on 6 months.It was after group when you are upstairs its dirty.. The staff were the most Unprofessional people I've ever met. Example: a supervisor was on the phone with a man while i had to take a drug test in the bathroom.. SO RUDE.. They would let women attend group while being high.. ATLEAST HAVE THEM GO TO THEIR ROOM.. The worse part was everyday there was a new rule.. The most unconsistentt place I've ever been. Sometimes the staff didnt even know what was going on because there was no Communication From the head lady who ran the place.. Needs alot of improvement.. And these place could be really amazing... GOOD LUCK TO WHO EVER IS GOING THERE.

Sarah Ponzo
4 years ago
3

This place is okay. We are suppose to have two groups a day in the fresh start program. Clinical group and parenting group. The clinical group is very helpful but we dont even do the parenting group half the time because they are understaffed. Theres very poor communication and they are very unorganized. Its helpful to get sober but thats about ir. They are suppose to help with housing but your better off doing all that on your own or you'll be here for months there are some things i like about it and alot of things i dont so im kind of in the middle with this place. I would reccomend going if you have an open dcs case. You can have up to 2 children with you under age 5 so thats pretty cool. Theres alot of small stuff you can get in trouble for right now because of Covid. Like not wearing a mask or eating in the dayroom so that cn screw up your program if you forget those things so I dont like that

Brittany Mervyn
4 years ago
5

This place changed my life! Management can be rough around the edges but staff really cares about the clients. Would recommend to anyone looking to get sober

Stephen Checkley
4 years ago
1

Savannah Lelonnie
4 years ago
5

My experience was VERY beneficial. I am so grateful that I had the opportunity to meet some of these people. When I was in the darkest days of my addiction, I remember just wanting to be "normal again". I didn't know who I was anymore... VOA helped me, help myself (if that makes any sense?) Staff aren't there to cater to you, this place isn't going to be a vacation and you will be stepping outside of your comfort zone but I promise it'll all be 100% worth it in the end. I suggest you use your time wisely. The choices you make while at VOA should be in preparation for your life after you leave. They'll give you the tools to do so but be prepared to put in the work! Try to keep an open mind and be respectful. RECOVERY IS POSSIBLE. However, as common as it may sound, IT ONLY WORKS IF YOU WORK IT. Never give up on yourself!

Rachel Steele
4 years ago
5

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