Hiwassee Mental Health Center

1805 Ingleside Avenue
Athens TN, 37303

Volunteer Behavioral Health - Hiwassee Mental Health Center TN 37303

About Hiwassee Mental Health Center

Volunteer Behavioral Health’s Athens Campus is a nonprofit behavioral health and drug and alcohol addiction treatment facility. You’ll find ‘em in Athens, Tennessee. They serve children and adults afflicted by addiction, mental illness, or co-occurring disorders with intensive outpatient programs (IOP), and general outpatient programs (OP). They also offer supervised probation offender treatment and offer military/VA evaluations.

IOP is a high intensity day treatment program, ideal for clients with severe symptoms but who don’t need the supervision and strict structure of an inpatient program. IOP meets three days each week for at least three hours. It may include group therapy, peer support, medication management, case management, and psychological assessments.

OP is less intensive than IOP and is best suited for those who have completed a higher level of treatment previously.

Outpatient treatment is available via telehealth. That way, you won’t have to worry about in-person visits if it’s not convenient on your end.

They also provide housing assistance to qualifying clients. By covering your basic necessities, you’ll have less stress and a reduced chance of a relapse.

Their staff accepts many third party insurance plans (which may include Beacon, Anthem, Aetna, HCSC, TRICARE, and others). Out of network benefits may vary, so clients should confirm coverage with their plan.

Latest Reviews

Jusayin
1 month ago on Google
5
Beans
8 months ago on Google
1
I used to come here years ago. Despised one of the psychologist. They were not professional at all. Prescribed random medication, and didn't tell me what it was for.I took cbd because it helped, and the lady was shaming me, then started talking about Her God despite me saying I'm not religious whatsoever.Years later moved out of TN, and I got all of my questions answered. ITruly feel they had no clue what they were doing.
jasmine garza
9 months ago on Google
5
Started going here recently. I like all the staff, including the pharmacy! Everyone has been friendly, understanding , compassionate and helpful. Thank you guys for everything!

Location

Accepted Insurance

Hiwassee Mental Health Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders. These services are available at each location throughout VBHCS.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs provide a structured, evidence-based treatment services for individuals with addiction or co-occurring mental illness and addiction. The program meets at least three hours per day a minimum of three days per week. Services are offered in a group format. On-going support and aftercare are vital components to continuing recovery and are available as part of the Intensive Outpatient Programs.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Addiction Recovery Program provides recovery-oriented support for individuals with addiction or co-occurring disorders. Services include individual and group formats for relapse prevention and recovery skills development.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (423) 745-8802
Building icon

1805 Ingleside Avenue
Athens TN, 37303

Edited by:
Peter Lee, PhD

Reviews of Hiwassee Mental Health Center

2.1/5 (11 reviews)
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Reviews

1

Ive been here going on 4 hours and still havnt seen anyone other than the girl who stuck me in this room. Way to trigger a patuents anxiety.

Reviewed on 12/9/2019
5

We were in denial about sending our son to be treated by a stranger but finally we did and it was the best thing we could have done. Our daughter was completely lost and after two months of treatment she is even better than before her condition started.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (9 reviews)
Jusayin
1 month ago
5

Beans
8 months ago
1

I used to come here years ago. Despised one of the psychologist. They were not professional at all. Prescribed random medication, and didn't tell me what it was for.I took cbd because it helped, and the lady was shaming me, then started talking about Her God despite me saying I'm not religious whatsoever.Years later moved out of TN, and I got all of my questions answered. ITruly feel they had no clue what they were doing.

jasmine garza
9 months ago
5

Started going here recently. I like all the staff, including the pharmacy! Everyone has been friendly, understanding , compassionate and helpful. Thank you guys for everything!

Callie
1 year ago
1

I have issues with my memory. When I first started going here, they told me they could call/text before my upcoming appointments to remind me of them. Which worked well up until the past several months. I've missed multiple appointments because they didn't notify me like they said they would. And when I call to check my appointments because no one has contacted me, the front desk staff is almost always hateful. They talk to you like a child who's done something wrong.I no longer feel safe or comfortable going here for mental health care. I feel like I'm being gaslit by the people who are supposed to be helping me.

Tammy Miller Black
1 year ago
1

Been coming here a long time hard to find a counselor in this company that would except my very common insurance. I could never get counseling and got to the point I couldn't even physically see anyone it was always video conference w a different person every time. They fill my prescriptions ask if I want to hurt myself or others and have me wait hrs past my appointment times. I give this place a 1 star rating very sad.

Abbygail
1 year ago
1

Bad place they don t help and do not listen .

Diana Witt
2 years ago
1

I used to love this place. Not so now. I can have an appt and even though they will cancel me if I am 15 minutes late I have to wait, my last appt for 1 hour and 15 minutes and when I voiced my disapproval I was told all doctors make you wait. I was scheduled for a face to face appointment but after waiting 50 minutes I was put in front of a monitor for a telehealth visit. When again I objected I was hung up on. I was put on a med 150 mg, turns out it does nothing, that you are to start at 400 mg. The women making medication decisions are LPN's. Not a doctor, not a physicians assistant, not even a registered nurse. Ever changing faces, the therapist assigned to me talked about her life. I knew way more about her than she did about me. This place has become a joke and exactly what someone with mental health issues DOES NOT NEED OR DESERVE.

Red Wind
2 years ago
1

Money grabbers. They want you to talk but don't listen to what you say. Wouldn't trust my dog's mental health to them.

Taylor The juggalette
3 years ago
1

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