Volunteer Behavioral Health – Cumberland Mental Health Services

Hendersonville, Tennessee

Indian Lake Road 133
Hendersonville, TN 37075

(615) 824-5801

About Volunteer Behavioral Health – Cumberland Mental Health Services

Volunteer Behavioral Health Care System serves the Tennessee community. The Henderson location offers an addiction recovery program, outpatient therapy, psychiatric medication management, telehealth and supervised probation offender treatment among other things.

Their outpatient program for addiction and co-occurring disorders helps you gain the skills you need to live a healthy, sober lifestyle. Treatment might include group, family and individual therapy sessions. Having your family involved in your recovery is important. Whenever possible, your family will be involved in your treatment.

They have a general and an intensive program. You’ll get the same level of care at both. But the intensive version has more therapeutic hours per week. In this option, you’ll meet three hours a day, at least 3 days a week. Ongoing support after you finish treatment is available once you complete the intensive outpatient program.

Opinions of this clinic are mixed. Many former clients complain about not being able to get a hold of anyone on the phone or having appointments canceled. Lack of professionalism is also a common complaint.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • sliding-scale-payment iconSliding scale payment assistance
  • employee-assistance iconEmployee Assistance Program
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders. These services are available at each location throughout VBHCS.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

check iconAdolescence program

adult-program iconAdult program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Addiction Recovery Program provides recovery-oriented support for individuals with addiction or co-occurring disorders. Services include individual and group formats for relapse prevention and recovery skills development.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (615) 824-5801
Building icon

Indian Lake Road 133
Hendersonville, TN 37075

Call Now - Help is Available
Get Help Now - 615-437-0407
Question iconSponsored
Edited by:
Anna Spooner

Reviews

2.19 (16 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (15)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
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0
Staff & Friendliness
0
Cleanliness
0
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0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

It helped my kids so much! I'm happy and thrilled and thankful to these guys for giving my children their childhood back.

Reviewed on 1/7/2019
Overall Experience
Date Submitted

Google Rating

Ashley Benton
2 months ago
1

Seems that sometimes they play by the rules but then sometimes they don t. Going 5 days now with no meds. I have severe depression and anxiety. It s never been a problem to get my script sent in before but today it is. Gee thanks guys. This should be a wonderful weekend.

ashley mckinnon
6 months ago
1

Unethical, unprofessional, please do not take your kids there !

Allie Rose
1 year ago
1

They are closed 3 days of out the week so if you need to speak to anyone good luck getting ahold of them

susie williams
1 year ago
1

Unacceptable services at this location. They re scheduling, then canceling phone appointments after checking you in and waiting for them. We re missing classes because of these appointments. They re not respectful of your time when you have to wait hours for a phone call, then, they tell you they have to reschedule, or they just don t call back.

Jaded Farshore
2 years ago
1

My last appointment I made with them I sat and waited in the lobby for over six hours before I was even checked in.

Rabbit Dawg
2 years ago
5

Nice people. Professional & caring in a tough world.

Rhen
2 years ago
1

I can t put into a review how particularly frustrating my experience has been with them. I m sure most of them are nice and care about what they do but as a whole its a surprisingly bad system with little to no communication - even when said situation required it. Phone calls cut off, it s almost impossible to contact your designated nurse, and messages to them get lost or not returned.Google gave a better assessment of meds and what to prescribe them for. With inaccurate paperwork and defensiveness/pushiness (atleast from my nurse practitioner) when working with me to properly prescribe meds I am also on board with.Do not recommend even when your doctor does.

Jawanza Wetzel
2 years ago
1

The office is very unprofessional. I work for a group home setting and called to set up an appointment for my client. To my face the person who took my call said this group home is crazy. I asked to speak to her manager and was given the voicemail. I then called called to get her name and she hang up the phone in my face. I then called back and a guy answered the phone who said he was manager and refused to give me her name. I will not stop until I find out who she is . I would not take my dog here if I had one LOL. I'm only giving the star because it wouldn't let me post without it.

David Morris
2 years ago
1

This business is very unprofessional and seems like they don t know what they re doing. I ve had to reschedule my med service appointment 3 times now. I m told an appointment time and it s never at that time. For example my appointment this morning was at 7:30am. It s currently 8:46 am and I m just now being put on the schedule. ridiculous. I work a full time job and have a busy schedule while also trying to manage my mental health. I ve been on my medication for 3 weeks with no advice or guidance. this is outrageous and very frustrating. if you want help look elsewhere.

Shannon Collins
2 years ago
1

This mental health facility will leave you without meds and never give you a call back. It's inhumane and extremely unprofessional! If you want to go crazy, go to Cumberland mental health.

Hailey Diggs
3 years ago
5

They are amazing. That s all I can say

Austin Gatlin
3 years ago
1

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