Volunteer Behavioral Health – Cumberland Mental Health Services

510 East Main Street
Gallatin, TN 37066

Volunteer Behavioral Health - Cumberland Mental Health Services TN 37066

About Volunteer Behavioral Health – Cumberland Mental Health Services

Volunteer Behavioral Health – Cumberland Mental Health Services, located in Gallatin, Tennessee is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Volunteer Behavioral Health – Cumberland Mental Health Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Volunteer Behavioral Health – Cumberland Mental Health Services has received accreditations from CARF.

Latest Reviews

Avery Long
4 months ago on Google
1
I don t even know what to say. The entire staff is so incompetent you question whether or not what you re experiencing is actually reality. Anytime you have to deal with any staff member it feels like you re in the twilight zone. I have never experienced such incompetence from an entire office staff before. It s truly unbelievable.
Rachel Lynn
2 years ago on Google
1
Crystal Hall
2 years ago on Google
5

Location

Accepted Insurance

Volunteer Behavioral Health – Cumberland Mental Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

TennCare

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

employee-assistance iconEmployee Assistance Program

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders. These services are available at each location throughout VBHCS.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Addiction Recovery Program provides recovery-oriented support for individuals with addiction or co-occurring disorders. Services include individual and group formats for relapse prevention and recovery skills development.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (615) 452-1354
Building icon

510 East Main Street
Gallatin, TN 37066

Reviews of Volunteer Behavioral Health – Cumberland Mental Health Services

3.19/5 (17 reviews)
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Reviews

1.5

They have reschedule my appointment FIVE time now, I'm not comig back here I need a place where people are commited to their job

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (16 reviews)
Avery Long
4 months ago
1

I don t even know what to say. The entire staff is so incompetent you question whether or not what you re experiencing is actually reality. Anytime you have to deal with any staff member it feels like you re in the twilight zone. I have never experienced such incompetence from an entire office staff before. It s truly unbelievable.

Rachel Lynn
2 years ago
1

Crystal Hall
2 years ago
5

Natasha B
4 years ago
5

I highly recommend Cumberland Mental Health as your health care provider for your mental health needs or whatever type of services you're seeking help with. I myself have been a patient of Cumberland Mental Health for quite some time.. years.. I started off going to the Hendersonville location yrs bk when I lived out that way,, which I also have nothing but great things to say about that location as well. I've also been to the Gallatin location. Their staff is amazing!! Always SO fiendly, informative, helpful, & there to greet you with a smile as you walk in... There's nothing worse then going into a Dr.s office (where post people would rather go/be anywhere else but the doctors.. lol) & not being greeted at all, or being given the stare down face that gives the look of the ole "Who are you? Why are you here? What do you want..?!" kinda face... lol! Ugh that's the worst! No worries for that when you walk into any of the Cumberland Mental Health offices! I can assure you of that! Front desk staff are always so sweet, helpful, & get you checked in in a timely organized fashion.. No chaos, confusion , or waiting to be seen for hours past your appointment time.. I can say in all honesty I've never had to wait longer then 10 to 15mins at the most to be called back. That's a huge deal for us mommy's, working moms (& dads), or all humans in general.. We all have things to do, & places to be.. So sitting in a doctor's office waiting room is never ideal for anyone. At the same time, things do happen & I always understand when a Dr. or therapist is running behind one day or overflowed with patients/appts.. I get it. They're doing their jobs & they're doing it to the best of their ability to help all of us. So for me personally. So to wrap this up... I personally love Cumberland Mental Health & all their staff. Not just my provider... the secatorial ladies, the nurse, the therapist/case workers who never fail to always take a few minutes to tlk with me, ask me if I'm doing well, or if I need anything! Not only in the office, but they call periodically through the month to check up on me and that's so important and kind in my opinion! They're a solid 5 star doctor's office in my book!

Neko Vincent
4 years ago
5

Jennifer Singleton
4 years ago
5

I have been to several different mental health facilities and this by far is the best. One of the office worker came and personally apologize because everything was taking so long. Which I told them was okay because I understood. Because they are honestly doing their best to get everything done. They have so many task to do and they are handling it very professionally.

Coffee Cup
4 years ago
1

Gallatin and Hendersonville is slow. No point in making an appointment because you will wait over an hour to be seen.

James Kist Sr.
4 years ago
5

I have nothing but good things to say about this operation. The staff is always courteous and kind, very flexible with scheduling, and the case workers really do their jobs by finding you the best care options for your budget, insured or not, which I am not.When I arrived in TN last year I was technically unemployed and homeless for the most part. They have managed my medications, provided CBT ( cognitive behavioral therapy) bi-weekly, and arranged for UBER/Lyft rides to get me to and from scheduled appointments. I am very grateful for the entire staff and establishment. Thank you for all of your help!

Brittney Silcox
5 years ago
5

I have been coming here since 2011. They saved my life. Great staff, very understanding and patient.

cheryl east
5 years ago
3

There is one there that is a very rude & a non caring person. A nurse. And its not Lois or Shellys nurse.She belittles you and doesnt give messages to the nurse that wasnt available at that time.She knows who SHE is .Its a shame the rest of the staff have to work around her.There is always THE ONE nobody likes...

Brenda Roper
6 years ago
3

I have not been a patient here, but staff was very helpful to me.

Nikita Baskerville
6 years ago
4

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