Victory Programs Shepherd House – Windermere Road

24 Windermere Road Boston, MA 02125
Inpatient
Victory Programs Shepherd House - Windermere Road MA 2125

About Victory Programs Shepherd House – Windermere Road

Victory Programs Shepherd House — Windermere Road is a crisis relief center in Boston, Massachusetts, that offers a safe recovery space for those battling addiction. The program provides compassionate support, professional treatment and an environment that fosters hope and sustained sobriety.

The residential recovery program at this center is designed for men and women. Most who walk through their doors have already been diagnosed with a substance use disorder. In addition, most past patients have also experienced chronic conditions, homelessness and mental health concerns alongside their addiction problems.

Participants in this program commit to treatment for a minimum of 90 days and a maximum of eight months. While in recovery, you can expect congregate meals, individual and group counseling, case management, meditation, art therapy, recreational activities and referrals to additional services.

If you want short term care instead, this center can also assist you. The short term recovery program is most beneficial to individuals with co-occurring conditions. The program gives you access to intensive daily group meetings, co-occurring enhanced services, counseling and medical case management. You can even get assistance with housing searches.

There are also peer recovery services that might interest you. The peer recovery program offers a safe and nurturing environment where you can navigate your addiction and determine the best path forward toward long term sobriety. Every member involved in the peer recovery program plays an active role in shaping others’ journeys.

Latest Reviews

Renee Pimental
Reviewed on 11/08/2024
5
This house was really amazing I got the help and tools I needed to stay clean the staff was very helpful the houses were beautiful but most of all they truly cared for us but I got what I needed to stay clean and I did for almost a year then something happened I relapsed and I would love to go back there
Angel Dailey
2 years ago on Google
1
I wish there was an option for zero stars . I told the staff (Lay) I wanted to relapse and leave in the hope of getting supper and She told me she wasn t dealing with this today there is only 1 counselor for 20+ women who are desperately need the help , I already had a lot of suicidal thoughts about since being treated so badly and leaving I think all my hope is gone and I m not sure what I ll end up doing. Thanks Lay and monet for making suicide an option
Tphilip Beard
5 years ago on Google
1
Terrible place. It has a terrible reputation. Ask, pretty much anyone! The very few people that will speak "highly" of the place, do so because they are related to the director or have known her for years. She's not a nice person. I could go on and on and give clear examples of the corruption which transpires in this house, but it is too long to write. Also; not to long ago a bunch of women reported the director to the higher ups because of her racist ways. Unfortunately; not much was done. One day it will all catch up though. Beware of this place. Proceed with caution.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Sarah Porter

Executive Director

Melinda Giovengo

Chief of Programs

Saffron Jaggan

Chief Human Resources Officer

Taylor Morley

Chief Operating Officer

Kelly Whalen

Chief Development Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (617) 288-3906
Building icon

24 Windermere Road
Boston MA, 02125

Fact checked and written by:
Jason Collins
Edited by:
Kerry Nenn, BSW

Reviews of Victory Programs Shepherd House – Windermere Road

2.93/5 (10 reviews)
5
Staff
5
Amenities
4
Meals
5
Value
5
Cleanliness
5
4
4
1
3
0
2
0
1
5

Reviews

5
Excellent house

This house was really amazing I got the help and tools I needed to stay clean the staff was very helpful the houses were beautiful but most of all they truly cared for us but I got what I needed to stay clean and I did for almost a year then something happened I relapsed an ... Read More

Renee P.
Reviewed on 11/8/2024
Staff
5
Amenities
5
Meals
4
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (9 reviews)
Angel Dailey
2 years ago
1

I wish there was an option for zero stars . I told the staff (Lay) I wanted to relapse and leave in the hope of getting supper and She told me she wasn t dealing with this today there is only 1 counselor for 20+ women who are desperately need the help , I already had a lot of suicidal thoughts about since being treated so badly and leaving I think all my hope is gone and I m not sure what I ll end up doing. Thanks Lay and monet for making suicide an option

Tphilip Beard
5 years ago
1

Terrible place. It has a terrible reputation. Ask, pretty much anyone! The very few people that will speak "highly" of the place, do so because they are related to the director or have known her for years. She's not a nice person. I could go on and on and give clear examples of the corruption which transpires in this house, but it is too long to write. Also; not to long ago a bunch of women reported the director to the higher ups because of her racist ways. Unfortunately; not much was done. One day it will all catch up though. Beware of this place. Proceed with caution.

Michelle Mannone
5 years ago
5

I have been clean for 11 years this past August partially due to this place. It saved my life and I would recommend any woman needing help to go there. It doesn't matter where a place is or what it looks like it's what it puts out there and it's a GREAT PROGRAM

Marry ellen Deegan
5 years ago
4

Krysty-Leigh Walsh
6 years ago
5

Linda DiPasquale
6 years ago
1

I have been trying to lead 2 family members to a better way to live. I am hoping the system gets a better view on having a ounce of compassion for these people who are struggling. I understand it s a tough job but there are times that rules could be broken . There was no compassion only forced discipline I wish some of these workers would sit in a learn 2 cope meeting and how us family members learn to be firm but in a loving way. I stopped by while going to Boston to my second job to drop off a t pass for my family member because she had no money and needed transportation to her clinic in the morning let alone not knowing her way around Dorchester. She told me I would have to come back Sunday. Anyway the person is back on the street no phone no money. I am sure there is some good to this program but it has to be a bit more compassionate. There is 0 heart in this house. They need to study the brains of these people struggling. A small amount of sugar goes a lot longer than vinegar. These people need the help and guidance they are trying to get back to life and they should know that would set them off. It takes a long time to get well. I am not recommending this house to anyone.They need to reformat the rules. This house in my opinion is why some of these addicts are still dying on the street. Thanks ! I d like to see the records of success rates there!Not a healthy environment. I will be filing my complaints to the department of public health and substance abuse.local Senators offices have heard also.This will not go unnoticed!!

Sarah Sylvia
6 years ago
5

I'm currently here and its a safr place aiding and assisting fenale addicts on their journey of recovery. Anyone who is kicked out is not doing the right things. Yes there are rules as there are in every aspect of life. This place teaches u how to love yourself and how to treat others. It allows you to feel safe while doing inside work on yourself then slowly reintegrating back into society in whatever capacity that is for the individual. Some go back to school while others volunteer or work. The Shepard house is an amazing facility and I would recommend it to Any addict seeking help.

Pat Harney
6 years ago
1

I know someone who was staying here and the kicked that person out at 3pm on a day that it's only 29 out side. The worst part is that person told me they would lose there stuff (the other people would help them selfs) bunch of theirs. I would not recommend this place and I might have this place reviewed by the state. Just my opinion of this place.

Vivian Carter (Stop hacking me!)
7 years ago
1

Ms. Angela the director is in my opinion harboring hatred against transsexuals. She accused me of sexual misconduct and tossed me out at eight pm on a Monday night with not even a ride to the train station. I had to drag all my belongings accross Boston.

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