This is the worst Hospital I have ever had the displeasure of going to. The Staff are completely disrespectful and have no idea what they are doing. I had an elderly family member that almost died while admitted here because of malpractice and the "Entire Care Rehab" is a ...
About Verde Valley Medical Center
Verde Valley Medical Center provides mental health and behavioral health treatment to men and women seeking recovery in the Cottonwood, Arizona area. If addiction is the primary diagnosis, individuals may also need to seek support from a specialized drug rehab center.
Verde Valley Medical Center begins all treatment services with an assessment. Their services are available for adolescents, adults, and seniors. Each person is given a personalized treatment plan. Services are offered on an inpatient basis.
The inpatient program is a hospital-based program that is best-suited for those who need a high level of care. Clients engage in mental health treatment through individual therapy, group therapy, family therapy, and couple’s counseling. Clients receive 24/7 supervision and have access to case management, medical support, and psychiatric care. Upon completion of the program, individuals receive discharge planning to create an aftercare plan.
Latest Reviews
It's the only hospital this crap city has an we have to wait for almost 18 hours just to see a nurse. Not a doctor but nurse. Not to mention if it's extremely busy all the time people that are on a schedule can't get the help the honestly need because every room is always full an there are usually missing workers so that doesn't help. Or for the fact the same receptionist desk lady the older lady not the younger one is always disrespectful an rude person.
I have been coming to this ER since 2012. Some minor things, and two major things over the years.I will say, that in the past, this ER was not at its best. Some of the staff were dismissive, borderline rude and difficult to communicate with. I am here to tell all of you, that some major changes were brought to the VVMC Emergency Department. I had noticed small changes last year, but those changes have clearly been implemented in such a way that I thought for a moment I couldn't have been in the same hospital I have gone to all of these years.Last night, my heart was in distress. I truly did not want to go to vvmc. I remembered over the years the horrors I had experienced with staff and wait times. But, with how my condition was, I needed to go to the nearest ER and VVMC was it.Upon entering, the lobby was again full, but the triage intake acted fast to make sure the nurses could get my blood work and images to ensure I was okay. Not only was every single staff member kind, courteous, and vigilant, they treated me like a person. Not just a number.Dr Schwartz MD was the best doctor I have ever had. He was incredibly detailed oriented and went a step further understanding my previous severe emergencies, that he made sure my visit would be as comfortable as possible by reassuring anxieties and providing care above and beyond. He did the entire work up to ensure my heart was not in distress as it was so in 2023. He spoke to me in such a soothing fashion, always asking if I was okay with what plan he had in place. Making certain I was comfortable with each move. He even did a bedside ultrasound of my heart and pointed out each area that he would have been concerned for, but it all looked wonderful. He was patient, diligent, and he provided me complete solace.His assistant RN Ryan, was very impressive in how he spoke to me and treated me. He spoke to me like a friend, with compassion and understanding. Ryan encouraged me while telling him how my life virtually stopped when my major incident happened. He brought words of wisdom and empowerment all while working effortlessly to maintain the upmost care.Both of the gentlemen went so far above and beyond. I wish I could have these two as my primary care team.After my visit experience, I will surely come back if I again have an emergency.Thank you for the amazing care from all of the staff members last evening, and thank you so much VVMC for the necessary and impactful changes that made my experience much better than previous ones.
Response from the owner1 week ago
Thank you for sharing your experience with us. We're glad to hear about the positive changes you've noticed in our emergency department and the exceptional care provided by Dr. Schwartz, RN Ryan, and the rest of our staff during your recent visit. Your feedback is invaluable as we continue to improve our services and ensure that every patient feels seen, heard, and cared for. We appreciate your acknowledgment of our efforts to enhance patient care and are here for you whenever you need us. We will be sure to share your positive experience with our ED team!
Sandy was so rude, she came in smelling like marijuana. Her words were slurred. Seems like half the staff there smell like marijuana, definitely not professional
Response from the owner1 week ago
Thank you for bringing this to our attention. We would like the opportunity to address your concerns. Please reach out to our Patient Relations department at 928-639-6263 when you have a chance. Thank you, and we look forward to hearing from you. Gallery
Location
Accepted Insurance
AHCCCS
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
Intervention Services If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
Partial Hospitalization Program A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Residential Setting -
Private Rooms
Contact Information
(928) 634-2251 
269 S Candy Ln
Cottonwood, AZ 86326
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW
