Valley Hope of Grapevine

2300 William D Tate Avenue Grapevine, TX 76051
DetoxInpatientOutpatient
Valley Hope of Grapevine

About Valley Hope of Grapevine

Valley Hope Grapevine is located in Grapevine, Texas, and gives their patients hope by bringing drug and alcohol rehab services to them. They provide a full continuum of care with their residential, detox, intensive outpatient, family care, and aftercare services. They have medication assisted treatment to make sure you recover in the safest way possible.

They use holistic methods, too, such as yoga, meditation, vegetable gardening, and outdoor recreational activities to help you recover in a fun and relaxing way. They use 12-step models, which have been proven to help many people in the past, and offer case management services to make things as easy and stress-free as possible for their clients.

Their facility has a full sized gym and workout center for their residents as well as a tennis court, basketball court, and an outdoor sand volleyball and indoor volleyball court. That’s pretty impressive for a rehab center.

They also offer counseling services such as individual therapy, group counseling and family counseling. There is so much here to benefit from and I highly recommend this one. If you’re a veteran, they also have specific veteran services.

Latest Reviews

Neil Clark
4 weeks ago on Google
1
I was here on three separate occasions. The first time I completed my agreed upon 30 days. The second time I completed my agreed upon 45 days. The third time, I had to leave earlier than expected due to legal issues. Because I had to leave earlier than expected the third time, they banned me from ever coming back.I find this disgraceful considering they just allowed a guy back in after smuggling methamphetamines in the day after he got caught. I attended the majority of my required classes and followed the rules on both of my visits. This other guy snuck in drugs, was caught doing so and allowed back in the following day. I guess my legal reason for having to leave was trumped by a guy smuggling in drugs into a drug and alcohol facility. I have absolutely no respect for Amy (Director) or Tina (want to be Counselor). It's all about money and greed at this facility. Please choose another facility that is legit and cares about their patients.If you read the majority of the reviews and the responses from Valley Hope, you'll notice that all of their responses are generic canned responses. They do not care about their patients or the care they receive. How crappy is that??????? I'm going to print out ALL of the negative reviews along with their generic canned responses and send them to the Attorney General's office. Trust me when I say that a certified letter sent to the AG gets attention and action.
Response from the owner2 weeks ago
Thank you for sharing your concerns. We are sorry to hear about your experience and the challenges you faced during your time with us. We strive to maintain a supportive and fair environment for all individuals, and we take these matters seriously. If you d like to discuss your situation further or provide additional details, please don t hesitate to reach out to us directly at info@valleyhope.org. Your feedback is important, and we are committed to improving our services.
Lainy Kath
1 month ago on Google
1
Mikeisha was extremely rude and dismissive on a genuine phone call about trying to help my friend. The place just wants your money, absolutely no compassion, and lied to me about the admissions process. $50k for a 3 month stay. Ridiculous. Go to a different place. This place sucks. And their management is full of grouchy rude jerks.
Response from the owner2 weeks ago
Thank you for sharing your feedback. We deeply regret to hear about your experience and any frustration you encountered during your interaction with our team. Your concerns about the admissions process, cost, and communication with our staff are important to us, and we take them very seriously. We strive to provide compassionate care and transparent communication to every individual and family seeking our services. It s clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We would appreciate the opportunity to address your concerns further and learn more about how we can improve. If you re open to it, please reach out to our management team directly at info@valleyhope.org. Your feedback is invaluable in helping us enhance our services and ensure a positive experience for everyone.
Michestia Blaylock
1 month ago on Google
1
If I could give this place 0 stars I would. I found nothing good about it. My brother was there less than a month and was kicked out before his family could get to him. He was put in the lobby while his things were on a cart by the front door. The staff began to pick on him once I discovered that documents were being falsified. Staff was not giving him his liver medication. Once I found this out I would call and check on him daily which made them furious. They all work together so don t think for one second that you ll get the truth out of any of them. My brother had an episode one time and no one bothered to call his family. The nurse told us he was declining but yet and still you put it in as a non emergency so it took the paramedics 3 hrs to get to him. I could go on. CHECK ON YOUR PEOPLE!!!!
Response from the owner2 weeks ago
We re deeply sorry to hear about your concerns and the experience your brother had while in our care. We strive to provide a safe, compassionate, and supportive environment for all individuals, and it s disappointing to learn that we fell short of your expectations. Your feedback is extremely important to us, and we would like the opportunity to discuss your concerns in more detail. Please reach out to us directly at info@valleyhope.org so we can address this matter further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient treatment services allow you to stay at home or continue working while benefiting from a professional treatment program. The frequency and duration of outpatient services, along with the use of Medication Assisted Treatment (MAT), are based on the amount of support each patient needs.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient program provides treatment over a six-week period that meets three times per week for a minimum of three hours each session. All Valley Hope locations offer evening sessions and many provide sessions during the day. IOP provides individual and group therapy, plus drug and alcohol education. Patients also learn about 12-step philosophy and how it can help them stay on the path to a drug-free life.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Helping families heal and recover together is a cornerstone of outpatient treatment at Valley Hope. Family care is designed to alleviate feelings of guilt, fear and resentment, enabling families to support one another through the recovery process of patients.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • weight iconGym
  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Valley Hope of Grapevine as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in June 2020

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 1620

Contact Information

Phone icon (817) 424-1305
Building icon

2300 William D Tate Avenue
Grapevine, TX 76051

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews of Valley Hope of Grapevine

3.3/5 (55 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.3 (55 reviews)
Neil Clark
4 weeks ago
1

I was here on three separate occasions. The first time I completed my agreed upon 30 days. The second time I completed my agreed upon 45 days. The third time, I had to leave earlier than expected due to legal issues. Because I had to leave earlier than expected the third time, they banned me from ever coming back.I find this disgraceful considering they just allowed a guy back in after smuggling methamphetamines in the day after he got caught. I attended the majority of my required classes and followed the rules on both of my visits. This other guy snuck in drugs, was caught doing so and allowed back in the following day. I guess my legal reason for having to leave was trumped by a guy smuggling in drugs into a drug and alcohol facility. I have absolutely no respect for Amy (Director) or Tina (want to be Counselor). It's all about money and greed at this facility. Please choose another facility that is legit and cares about their patients.If you read the majority of the reviews and the responses from Valley Hope, you'll notice that all of their responses are generic canned responses. They do not care about their patients or the care they receive. How crappy is that??????? I'm going to print out ALL of the negative reviews along with their generic canned responses and send them to the Attorney General's office. Trust me when I say that a certified letter sent to the AG gets attention and action.

Response from the owner1 month ago
Thank you for sharing your concerns. We are sorry to hear about your experience and the challenges you faced during your time with us. We strive to maintain a supportive and fair environment for all individuals, and we take these matters seriously. If you d like to discuss your situation further or provide additional details, please don t hesitate to reach out to us directly at info@valleyhope.org. Your feedback is important, and we are committed to improving our services.
Lainy Kath
1 month ago
1

Mikeisha was extremely rude and dismissive on a genuine phone call about trying to help my friend. The place just wants your money, absolutely no compassion, and lied to me about the admissions process. $50k for a 3 month stay. Ridiculous. Go to a different place. This place sucks. And their management is full of grouchy rude jerks.

Response from the owner1 month ago
Thank you for sharing your feedback. We deeply regret to hear about your experience and any frustration you encountered during your interaction with our team. Your concerns about the admissions process, cost, and communication with our staff are important to us, and we take them very seriously. We strive to provide compassionate care and transparent communication to every individual and family seeking our services. It s clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We would appreciate the opportunity to address your concerns further and learn more about how we can improve. If you re open to it, please reach out to our management team directly at info@valleyhope.org. Your feedback is invaluable in helping us enhance our services and ensure a positive experience for everyone.
Michestia Blaylock
1 month ago
1

If I could give this place 0 stars I would. I found nothing good about it. My brother was there less than a month and was kicked out before his family could get to him. He was put in the lobby while his things were on a cart by the front door. The staff began to pick on him once I discovered that documents were being falsified. Staff was not giving him his liver medication. Once I found this out I would call and check on him daily which made them furious. They all work together so don t think for one second that you ll get the truth out of any of them. My brother had an episode one time and no one bothered to call his family. The nurse told us he was declining but yet and still you put it in as a non emergency so it took the paramedics 3 hrs to get to him. I could go on. CHECK ON YOUR PEOPLE!!!!

Response from the owner1 month ago
We re deeply sorry to hear about your concerns and the experience your brother had while in our care. We strive to provide a safe, compassionate, and supportive environment for all individuals, and it s disappointing to learn that we fell short of your expectations. Your feedback is extremely important to us, and we would like the opportunity to discuss your concerns in more detail. Please reach out to us directly at info@valleyhope.org so we can address this matter further.
stephen gordon
3 months ago
1

Believe it or not the place is actually a great place bc if u want to learn something and want recovery, the information they give u can definitely make a difference in one s recovery! Im putting 1 star just bc of 2 of the staffs members. As they say all it takes is one bad apple to spoil the bunch! Watch out for counselor Tina who is flat out vindictive and shouldn t be a counselor! This is also confirmed by other counselors whom I had conversations with about her. And the Nurse at night Kirsten is a young lazy nurse who talks to grown ups like the kids! Extremely unprofessional whom I m going further to see she gets documented for her unprofessionalism. These two ppl are the only reason valley hope gets one star from me!

Response from the owner1 month ago
Thank you for recognizing the positive aspects of our program and the impact it can have on recovery. We re glad to hear that you found value in the information and resources we provide. We re sorry to learn that interactions with certain staff members affected your experience. We are committed to ensuring a supportive, respectful environment for everyone in our care, and your feedback helps us identify areas for improvement.
Traci Saldivar
4 months ago
1

Response from the owner4 months ago
We are sorry to see that you feel our treatment program is only a one star business. If you would like to share more about this and how we can better our program please reach out to us at info@valleyhope.org
anthony breakiron
6 months ago
2

This place is super lax. They don't search you on your way in, you can easily bring your phone and vape in. Do with that info what you will. Best to fly under the radar with staff less you get a target on your back, they'll kick you out just because they don't like you. Only reason I would ever return here would be the food. The food is 5 stars.

Response from the owner4 months ago
Thank you for sharing your feedback. We take all reviews seriously and are committed to maintaining a safe and supportive environment for everyone. Our policies are designed to balance the need for security with respect for personal dignity, and we constantly review them to ensure they are effective and fair. We're sorry to hear about your concerns and will address them with our team. We're glad to hear you enjoyed the food, and we hope we can improve your experience in other areas as well. If you have any further concerns or suggestions, please feel free to reach out to us directly.
Kert Angle
6 months ago
5

Great staff amazing help changed my life

Response from the owner4 months ago
Thank you so much for your kind words! We're delighted to hear that our staff and services have made such a positive impact on your life. It's incredibly rewarding to know that we could help you on your journey. Thank you for sharing your experience!
eric
6 months ago
5

Response from the owner6 months ago
Thank you for taking the time to leave a review. If you would like to add to the review to let us know why your experience with us was worth a 5 star review please feel free.
R B
7 months ago
5

Response from the owner6 months ago
We appreciate you taking the time to leave a review. Feel free to add to the review to let us know what you liked about your experience with us.
Phillip Rodriguez
7 months ago
5

Response from the owner6 months ago
We are grateful for the 5 star review and always open to learning more about your experience so feel free to add more anytime.
Nadya D
7 months ago
1

Called two different times to ask for support after my beloved one struggled and the person never care to follow up if things were better . Second time I wanted family therapy paid by my insurance , never heard back if possible or not.

Response from the owner7 months ago
We're deeply sorry to hear about your experience, and we sincerely apologize for any lack of communication or support you encountered during such a challenging time. Providing compassionate care and timely follow-up is paramount to us, and we understand the importance of addressing your concerns promptly. We take your feedback seriously and would appreciate the opportunity to discuss this matter further to ensure we improve our services and communication moving forward. Please reach out to our team directly so we can address your needs and concerns as quickly as possible info@valleyhope.org
Mary Cobb
8 months ago
5

I spent 43 days in residential treatment at Valley Hope. The nursing staff and counselers really care about the patients. I learned a lot and made some lifelong friends I hope. The food was good, rooms were nice, spacious outdoor area, and 12 step meetings daily.

Response from the owner7 months ago
Thank you so much for sharing your experience with us! We're truly grateful for the opportunity to have been part of your journey to recovery during your 43 days in residential treatment at Valley Hope. It's wonderful to hear that our nursing staff and counselors provided the care and support you needed during your time with us. Building meaningful connections and learning valuable life lessons are integral parts of the recovery process, and we're delighted to hear that you formed lifelong friendships and gained valuable insights. We're glad you enjoyed the amenities at our facility, including the good food, spacious rooms, and outdoor area. Providing a comfortable and welcoming environment is important to us, as it allows our patients to focus on their recovery journey. Daily 12-step meetings are a cornerstone of our program, and we're thrilled that you found them beneficial. We believe in the power of community and mutual support in the recovery process. Thank you again for entrusting us with your care and for sharing your positive experience. We're here for you whenever you need us, and we wish you continued success on your journey to recovery.
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