VA Portland Health Care System – Salem CBOC

1750 McGilchrist Street SouthEast
Suite 130
Salem, OR 97302

VA Portland Health Care System - Salem CBOC OR 97302

About VA Portland Health Care System – Salem CBOC

Salem Community Based Outpatient Clinic, part of the VA Portland Health Care System, is located in Salem, OR. VA Portland Health Care System - Salem CBOC specializes in the treatment of Primary Care and Mental Health Care.

VA Portland Health Care System – Salem CBOC exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor America’s veterans by providing exceptional health care that improves their health and well being.

Some of the services offered by VA Portland Health Care System – Salem CBOC include Behavioral Health Care, Primary Care, and Personal Care.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

rjk541
1 month ago on Google
2
My NP was great. New doc (MD) doesn't give a darn about patients and their needs.
Tina Carpenter-Walker
3 months ago on Google
5
Love my providers at the Salem VA clinic. They listen and do their very best to get Community Care referrals set in motion when needed. The walk-in staff are amazing, quickly and correctly diagnosing issues and treating them.
Sam Ngaruiya
5 months ago on Google
5

Location

Accepted Insurance

VA Portland Health Care System – Salem CBOC works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 290993

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4569

Contact Information

Phone icon (971) 304-2200
Building icon

1750 McGilchrist Street SouthEast
Suite 130
Salem, OR 97302

Reviews of VA Portland Health Care System – Salem CBOC

3.53/5 (59 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
27
4
12
3
5
2
2
1
15

Reviews

5

Great clinic! the service is quality and fast, the waiting times are very short, they really care about the welfare of the people. Thank you for providing such excellent service to our community.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (58 reviews)
rjk541
1 month ago
2

My NP was great. New doc (MD) doesn't give a darn about patients and their needs.

Tina Carpenter-Walker
3 months ago
5

Love my providers at the Salem VA clinic. They listen and do their very best to get Community Care referrals set in motion when needed. The walk-in staff are amazing, quickly and correctly diagnosing issues and treating them.

Sam Ngaruiya
5 months ago
5

Kyle Douglas
6 months ago
1

Kennan Outland
7 months ago
5

Charles Howlett
8 months ago
1

So far I like the medical staff here, but why does the security guard look like a homeless person? And can the guy who draws blood have some empathy?!?

Darlin'
10 months ago
1

My sister has COPD/emphysema and is at risk for getting RSV. On October 30 her virtual doc wrote an order for the vaccine. Here it is January 3 and we've still not been able to get her the vaccine. They told her they didn't have the vaccine at the VA so she should go to a pharmacy, but pharmacies wouldn't take VA payment and wanted to charge $300. She was told this week by the VA that now she needs the order re-upped because it's so old, so we went to the VA today and got the runaround once again. How many vets have pulmonary issues and have been unable to get the RSV vaccine?? Hours after we were down there getting the runaround ("they'll call you within 72 hours and tell you whether you can get the shot here or downtown") and we're home again (and my sister doesn't have a car) they call and say she can come down and get it! Does the right hand know what the left is doing? This is appalling!

Yulia Haley
11 months ago
3

I avoid going to the ER or urgent care so I don't rack up unnecessary charges for the VA. I appreciate the free care so much but try not to take advantage of it and be mindful. So I did a walk in visit early morning on Tuesday this week because I was not doing well at all and this place should know my background info.My doctor wasn't there because she quit, which I understand. I was having really bad chest pains and couldn't breath, on top of that my psoas muscle is torn or something is going on and I could barely walk. The chest pains and shortness of breath is believed to be from my allergy to my new injectable medication i got at the Portland VA. The nurse made me an appointment for Tuesday with a temporary doctor. I asked to see any other doctor on duty that day but she said it would be better for me to see the temp doctor next week. So basically I was to wait 7 days to figure out how to breath and stay in horrific pain. I had to take the whole week off of work and I never do.1st the clinic is not set up for anything. They are not able to help you if you are in pain, can't breath and have chest pains. I realize that not every clinic will be set up for cardiac issues however at least have some strong Anti-inflammatory injection like toradol available. I don't even think they have ibuprofen.2nd how do you dismiss a patient with chest pains and shortness of breath to wait until the week after?!I left and went to SwiftCare LLC I west salem, they are not set up to take anything but colds. They send me to Salem Health urgent care, I hobbled over there. Had severe spasms in the parking lot and awful chest pains. They had to wheelchair me in. Well come to find out this urgent care only goes by appointments. I have never went to urgent care that needed appointments, post covid set up is awful.Well they wheelchair me back to my car. At this point I'm barely breathing and the pain is sooo awful. I have very high pain tolerance. I was blown away how they dismiss patients in this condition. I feel so awful for the elderly and cardiac patients.I get to the ER they do everything right away and help me so much. All they did was give me Anti-inflammatory shot so I can breath better and be able to walk, gave me a prescription for pain meds and did xrays. Now 2 days later I'm still on heavy meds and that is barely touching it. But I am so grateful for their help. That day was the worst day of my life. I was having such bad spasms and pain. I'm under care of a rheumatologist, dermatologist, chiropractor, naturopathic doctor and primary care. Primary care is by far the worst experience of them all. My favorite doctor was up in Gresham at the Fairview CBOC but she left as well. Salem CBOC is 4 minutes from my work so I love that. But I am going to look at other options and clinics. I would rather drive farther to get competent care than dealing with clinical staff they have now.Last time I saw my primary care, she was a mess, she ended up being helpful but was visibly clustered and unhappy. She ran in the room and was saying how she doesn't get enough time per patient for appointments and she can only help me with 2 things. I reminded her that I haven't seen her in a long time due to her being on leave and really needed her help, due to conditions I've been suffering from. I even wrote a list of things in chronological order to help her because I know for a fact she didn't look at my chart prior to running in.I wish we didn't have to come here and just be able to get referrals online. Anyways if you are in pain or need anything done asap this is not the place to go. Unfortunately now VA will have to pay for my ER visit when my issues should of been solved at the CBOC.Pros of the clinic:Lab and lab workers are awesomeFront office always niceWalk in option however very limited helpBig waiting room so you don't have to sit close to coughing peopleClean placeCons:High doctor turnoverNurses are Incompetent, dismissive, hands in their pockets kind of gals. Even the ER nurses were amazing and much more helpful.

Dave Salter
1 year ago
5

John Erickson
1 year ago
1

Too bad the good doctors get transferred almost immediately. They kept examining my eyes, kept promising cataract surgery, but never in 5 years actually did it. Hacks and quacks. I got my eye surgery when I moved to Kansas almost immediately. Proving that it's an Oregon problem. The VA in Oregon hates the veterans it's supposed to serve.

Dr. Craig Mencl
1 year ago
5

Great place to get care for veterans.

Sophie Grunge
1 year ago
1

Walked-in @ 11am, which is allowed on Friday. VA is federal, easily able to obtain my information. I should be able to see a doctor when I walk-in. Instead, I get this nurse telling me the doctored is busy so she can't prescribe me anything because my PCP is in Texas. That's absurd. When you walk-in you don't see your PCP at all. You see whoever is available to prescribe and tend to medical issues. I waited over an hour for this nurse to waste my time.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for VA Portland Health Care System – Salem CBOC

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

U Turn For Christ
Grants Pass, OR (541) 295-5161

U Turn For Christ

U-Turn For Christ is a two-month minimum residential ministry of restoration... read more.
Hillsboro VA Clinic
Hillsboro, OR (503) 906-5000

Hillsboro VA Clinic

VA Portland Health Care System - Hillsboro Community Based Outpatient Clinic... read more.
Odyssey Complete
Salem, OR (503) 362-2780

Odyssey Complete

Odyssey Complete Community Behavioral Health is a complete substance abuse t... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?