VA Palo Alto Health Care System – Monterey CBOC

201 Ninth Street Marina, CA 93933
DetoxInpatientOutpatient
VA Palo Alto Health Care System - Monterey CBOC CA 93933

About VA Palo Alto Health Care System – Monterey CBOC

VA Palo Alto Health Care System - Monteray CBOC, located in Marina, California, provides outpatient behavioral health care services, dual diagnosis treatment, and trauma treatment to active military personnel and Veterans. Those with addiction issues may need to be referred to an alcohol or drug rehab center.

The outpatient program begins with an assessment to properly diagnose each client and to help create a suitable treatment plan of care. Clients will have access to psychiatric care, medication management and review, EMDR treatment, case management services, individual therapy, group therapy, and referral services. If a higher level of care is needed, individuals may be referred to a partial hospitalization program or inpatient treatment program.

VA Palo Alto Health Care System – Monteray CBOC Accepts VA insurance. If a person wants to use out-of-network insurance, they need to talk to their insurance provider before starting treatment because out-of-network benefits may vary from plan to plan.

Latest Reviews

Toshiro Gibson
3 weeks ago on Google
2
Read the reviews.
Michael Johnson
3 months ago on Google
5
I am another Michael Johnson and my review is exactly opposite.I ve always had great care from my primary doctor, optometrist,lab, x-ray, PT,. All the doctors and assistants were friendly and helpful. Haven t had to go to Palo Alto too often because I was able to get referrals to local doctors except for cardiologist. Haven t had any problems getting appointments. Sometimes you have to hold on the phone for awhile but try later in the week. I m more than satisfied
Response from the owner2 months ago
We appreciate your kind words Michael and look forward to your next visit!
Ed
3 months ago on Google
5
This 5 star review is long overdue, and it goes out to Myrna Horton and everyone else in the business office at the Gourley outpatient clinic in Marina. They have always been there for me, especially Myrna, who has answered all of my questions and assisted me and many other veterans in an effort to help us in any way that she possibly can to the very best of her ability. Her dedication to helping veterans with their VA needs is evident in every interaction. Myrna Horton is a good person. The VA and all of us veterans are fortunate to have her. The VA is not just about doctors and nurses. Where would they be and where would we be without people like Myrna and all of the people in the business office? They owe me no thanks for my service. It's me that owes them a heartfelt thank you for their service to all veterans.
Response from the owner2 months ago
Thank you Ed. We will pass this note along to Myrna and the team!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2457

Contact Information

Phone icon (831) 884-1000
Building icon

201 Ninth Street
Marina, CA 93933

Fact checked and written by:
Peter Lee, PhD
Edited by:
Miakayla Leaverson, BS

Reviews of VA Palo Alto Health Care System – Monterey CBOC

4/5 (57 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Toshiro Gibson
3 weeks ago
2

Read the reviews.

Felipe Tabera
2 months ago
5

Response from the owner2 months ago
Thanks for the review Felipe. We look forward to your next visit!
Michael Johnson
3 months ago
5

I am another Michael Johnson and my review is exactly opposite.I ve always had great care from my primary doctor, optometrist,lab, x-ray, PT,. All the doctors and assistants were friendly and helpful. Haven t had to go to Palo Alto too often because I was able to get referrals to local doctors except for cardiologist. Haven t had any problems getting appointments. Sometimes you have to hold on the phone for awhile but try later in the week. I m more than satisfied

Response from the owner3 months ago
We appreciate your kind words Michael and look forward to your next visit!
Ed
3 months ago
5

This 5 star review is long overdue, and it goes out to Myrna Horton and everyone else in the business office at the Gourley outpatient clinic in Marina. They have always been there for me, especially Myrna, who has answered all of my questions and assisted me and many other veterans in an effort to help us in any way that she possibly can to the very best of her ability. Her dedication to helping veterans with their VA needs is evident in every interaction. Myrna Horton is a good person. The VA and all of us veterans are fortunate to have her. The VA is not just about doctors and nurses. Where would they be and where would we be without people like Myrna and all of the people in the business office? They owe me no thanks for my service. It's me that owes them a heartfelt thank you for their service to all veterans.

Response from the owner3 months ago
Thank you Ed. We will pass this note along to Myrna and the team!
Tanner Wilstead
7 months ago
1

My son turned 3, and went in for his check-up. Because my son doesn't like doctors and tried hiding behind his mother, the nurse practitioner referred him for occupational therapy to have him checked for autism. Ridiculous.

Joan Falleiro
9 months ago
4

Beautiful building

christine Wojack
10 months ago
4

Kyrsten Barrueto
10 months ago
1

I have been trying to get an appointment for an hour and all agents hang up on me or tell me they cannot help me and transfer me to someone else. This is the worst customer service experience I have ever had. FR.

Alexis Flores
11 months ago
1

The care here is subpar and it s like pulling teeth to get ahold of the doctors. Child had an urgent care visit and was instructed to call Doctor after visit and couldn t get ahold of doctor at all. 3 days later ended up in ER and still can t get ahold of doctor.

Lindsey Terry
1 year ago
1

This place is the honestly the worst medical care I have ever had. It s not based off one experience either. Personally, my anti depressants got sent to the pharmacy (twice) as a blank script and they couldn t fill it and I ran out. For my kids.. I tried to get my son in for his 2 year shots and not once or twice but THREE times, I showed up to his appointments and they canceled on the spot, saying they called me and they absolutely did not. They checked my number and it was correct, not sure what their issues are but it s very bad. I can t wait to move, just so I can have access to doctors who care.

Angela Paoli
1 year ago
5

I just wanted to say that this clinic is SO lucky to have Dr. Olsen. She is hands down the best doctor I have ever encountered. She is so kind and caring. She is so easy to talk to and you can tell she really cares about her patients. I have never trusted a doctor more. I can absolutely count on her to help with any issue. She belongs in medicine. Thank you Dr. Olsen for being the best doctor ever.

Richard Anders
1 year ago
2

If calling can't. Connect...hassle

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