VA Pacific Islands Health Care System – Kailua Kona CBOC

75-377 Hualalai Road Kailua Kona, HI 96740
DetoxOutpatient
VA Pacific Islands Health Care System - Kailua Kona CBOC HI 96740

About VA Pacific Islands Health Care System – Kailua Kona CBOC

Situated in the lovely Pacific Islands in Kailua-Kona, Hawaii, Kailua Kona CBOC sets its sights on helping veterans who are suffering from drug or alcohol use disorders as well as dual diagnosis disorders. Also known as the Kailua-Kona VA Clinic, this facility is part of the VA Pacific Islands Health Care System.

Their dual diagnosis treatment may address conditions such as depression, anxiety, PTSD, bipolar disorder and schizophrenia. These conditions may be common in the veteran community. Often, addiction and mental disorders interlap and make it extra difficult to quit misuse of drugs or alcohol. This can be common among veterans, who may face situations head-on, which can induce lots of trauma. That’s why it’s important to offer these dual services to veterans under one roof.

This clinic only offers outpatient care, which may be a downside to some people who are seeking residential or inpatient care. While that’s certainly understandable, it’s important to note that outpatient care can give you more freedom to receive treatment throughout the week while being able to return home or to any work commitments you may have.

You will find some interesting offerings here, such as care for members of the LGBTQ+ community and veteran women. This can include hormone therapy, military sexual trauma therapy and maternity care.

You may also be able to get treated with medication assisted treatment (MAT). This can reduce the severity of withdrawal symptoms and minimize cravings while you reach sobriety.

They also may offer counseling options like individual counseling, group counseling and marriage or relationship counseling. These treatment pillars can make a drastic improvement on your recovery.

Latest Reviews

Patrick Hennesey
1 month ago on Google
1
No one here and no one answering phone
Logan Bittner
4 months ago on Google
4
They are at a new location near home depot now
Joseph Przygodzinski
4 months ago on Google
1
I just spent just a minute or two shy of 2 hours trying to phone the VA to make a simple appointment change from 19 Aug to 22 Aug. I had received a voice mail from the VA with just the number i have been dialing for the past 5 days.I was waiting patiently for my call to be answered from 9:55 AM till just after 11:45 AM.I started as caller # 3 then I was caller # 2 almost 30 seconds later, then became caller # 1, 12 minutes into the call. I was caller #1 for over an hour and a half.This was the first time I didn't leave a voice mail, that has not been answered because I actually pressed 5 and there was a ring.I have been denied very legitimate travel claims 15 times in a row for reasons of not filing something I have no access to.People at the Kona VA keep telling me how easy it is to file for them and how foolish I was for waiting over 20 years to file my first travel claim (I did not need the assistance years ago, because I was not on a fixed income as I have been for around the last ten years.Lastly, I drove over to the VA to try to change my appointment in person because my wife had a doctors appointment nearby.There was a big sign there that they had changed their location. I have never received a notification of such.No all you folks who are having good experiences and I must be in alternate universes.
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8.4 / 10

Location

Other Forms of Payment

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Sometimes, as part of a Veteran’s treatment, some members of the Veteran’s immediate family or the Veteran’s legal guardian may be included and receive services, such as family therapy, marriage counseling, grief counseling, etc. Family members might learn how to recognize symptoms and support recovery. In some treatment settings, a brief course of couples counseling or family therapy may be offered.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 66

Contact Information

Phone icon (808) 329-0774
Building icon

75-377 Hualalai Road
Kailua Kona, HI 96740

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of VA Pacific Islands Health Care System – Kailua Kona CBOC

3.73/5 (17 reviews)
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Reviews

1

It seems that the only way to get a hold of someone is to drive over there and to talk to someone! This service sucks! It is really awful and sad how they do not care about vets

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (16 reviews)
Patrick Hennesey
1 month ago
1

No one here and no one answering phone

Jeffrey Rahm
2 months ago
5

Logan Bittner
4 months ago
4

They are at a new location near home depot now

Joseph Przygodzinski
4 months ago
1

I just spent just a minute or two shy of 2 hours trying to phone the VA to make a simple appointment change from 19 Aug to 22 Aug. I had received a voice mail from the VA with just the number i have been dialing for the past 5 days.I was waiting patiently for my call to be answered from 9:55 AM till just after 11:45 AM.I started as caller # 3 then I was caller # 2 almost 30 seconds later, then became caller # 1, 12 minutes into the call. I was caller #1 for over an hour and a half.This was the first time I didn't leave a voice mail, that has not been answered because I actually pressed 5 and there was a ring.I have been denied very legitimate travel claims 15 times in a row for reasons of not filing something I have no access to.People at the Kona VA keep telling me how easy it is to file for them and how foolish I was for waiting over 20 years to file my first travel claim (I did not need the assistance years ago, because I was not on a fixed income as I have been for around the last ten years.Lastly, I drove over to the VA to try to change my appointment in person because my wife had a doctors appointment nearby.There was a big sign there that they had changed their location. I have never received a notification of such.No all you folks who are having good experiences and I must be in alternate universes.

Angel A'ali'i Nursery LLC
1 year ago
5

Always kind and caring towards my family. My mother, father, and brothers are all in the army.

Robin Steckler (Vares)
2 years ago
5

Patricia Swinson
2 years ago
5

Excellent medical doctors and clinic support.

Greg Kirkpatrick
3 years ago
5

Heather P
4 years ago
5

I have been going to the Kona VA Clinic for about 3 yrs now, for routine check-ups, refill prescription, etc. Everyone there has been very professional, courteous, competent and friendly. The waiting room, exam rooms and restroom is always clean. The outside grounds are well-kept. There is plenty of parking. p.s. The security guards are always ready with a smile. Thank you to all for your service to our country.

EVERETT MILSTEAD
6 years ago
1

No one ever answers the phone when you try to make an appointment! I have left messages for days with no call return calls. Seems the only way to get a hold of someone is to drive an hour and a half away and wait to talk to someone! The service sucks!

Randall Dockstader
6 years ago
5

AUM. SUCCESS excellent perfection 1987 ongoing..superi MEDICAL TEAMS

Allan Budde
6 years ago
4

It's got enough for the day to day, no emergency but then again it deals with issues quickly for veterans that listen to the people here giving direction for care

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