VA NY Harbor Healthcare System

423 East 23rd Street
New York, NY 10010

VA NY Harbor Health Care System - Manhattan Campus NY 10010

About VA NY Harbor Healthcare System

VA New York Harbor Healthcare System offers mental health care and substance abuse recovery to qualifying veterans and military folks and is located in New York City, New York. They offer same day appointments and walk in services on an outpatient basis. If you require detox or a more intensive inpatient therapy, you may be referred to another location.

They offer individual and group counseling services here for addiction and mental health issues, such as PTSD, anxiety, self harming and OCD. They can also provide telehealth. They have recovery coordinators that will work with you to figure out the best plan to help you get started on your journey to recovery. They understand that veterans may have underlying issues that have triggered the substance abuse disorder and will work with you through therapy to figure out the issue and recover from both the issue and the substance abuse.

If you are already a VA patient you can reach out to your primary provider to assist you with getting an appointment with the VA mental health. If you are not already a VA patient, please get in touch with the VA mental health department to get an appointment set up. You may qualify for help without enrolling in VA Health Care.

Latest Reviews

Jack Manhattan
1 month ago on Google
1
I have something growing in my lungs requiring regular scans. Radiology does NOT answer the phone x5 days! They will pick up the phone just to hang up every so often. Unbelievable. The scheduling desk cannot even get them to answer, so I have to GO IN PERSON to make appointments.
Marc Gonzales
1 month ago on Google
1
Blatant disregard of veterans having a say in their healthcare. Government policies contribute to human rights abuses and the degradation of the American public. The safety net was meant as a stop gap and not meant to implement corporate socialism. South Dakota ranks #3 in healthcare in people of my age group. NY is nowhere near that.
shimmeringpath
1 month ago on Google
4
This is the Room Service menu for people who are staying overnight at the VA Hospital on East 23rd street. You get to choose which different foods and beverages and desserts you want to make up your meal . But if you're on salt restricted or some type of special diet you can only have certain things . For instance, you can't have mashed potatoes on salt restricted diet but you can have rice. And you can have the Apple Crisp dessert or jello but you can't have the pudding I believe, on salt restricted. My roommate is here since 2 days ago and when i got here realized they hadn't taken a shower yet . As soon as I asked the nurse for a towel and change of pajamas and soap and toothpaste and toothbrush I was given a bunch of stuff promptly, (see pic) They gave 2 bottles of shampoo and body wash and lotion too. A towel, pajamas, toothpaste, toothbrush, earbuds, stress ball, eye mask were also given . But be aware, you may have to ask for these things . Be proactive. I don't know if it's just brought over if you don't ask. All the nurses were helpful and nice though. Feel like there aren't as many staff on weekends though. Also, you can call on your own phone to order the food, so bring your cell phone and a charger. The food is brought up within 45 minutes.

Location

Accepted Insurance

VA NY Harbor Healthcare System works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-step icon12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-hour icon24-Hour Clinical Care
For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • river iconRiver View

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 30252

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 385484

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 298186

Contact Information

Phone icon (212) 686-7500
Building icon

423 East 23rd Street
New York, NY 10010

Fact checked and written by:
Linda Dotson
Edited by:
Kerry Nenn, BSW

Reviews of VA NY Harbor Healthcare System

3.8/5 (258 reviews)
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Reviews

3.5

The service and care they have provided me with the time I've been coming here is good. However, getting appointments is a different story, I guess because they are overcrowded continuously, so I always have to wait two weeks or more to be seen.

Reviewed on 11/14/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (257 reviews)
Jack Manhattan
1 month ago
1

I have something growing in my lungs requiring regular scans. Radiology does NOT answer the phone x5 days! They will pick up the phone just to hang up every so often. Unbelievable. The scheduling desk cannot even get them to answer, so I have to GO IN PERSON to make appointments.

Marc Gonzales
1 month ago
1

Blatant disregard of veterans having a say in their healthcare. Government policies contribute to human rights abuses and the degradation of the American public. The safety net was meant as a stop gap and not meant to implement corporate socialism. South Dakota ranks #3 in healthcare in people of my age group. NY is nowhere near that.

shimmeringpath
1 month ago
4

This is the Room Service menu for people who are staying overnight at the VA Hospital on East 23rd street. You get to choose which different foods and beverages and desserts you want to make up your meal . But if you're on salt restricted or some type of special diet you can only have certain things . For instance, you can't have mashed potatoes on salt restricted diet but you can have rice. And you can have the Apple Crisp dessert or jello but you can't have the pudding I believe, on salt restricted. My roommate is here since 2 days ago and when i got here realized they hadn't taken a shower yet . As soon as I asked the nurse for a towel and change of pajamas and soap and toothpaste and toothbrush I was given a bunch of stuff promptly, (see pic) They gave 2 bottles of shampoo and body wash and lotion too. A towel, pajamas, toothpaste, toothbrush, earbuds, stress ball, eye mask were also given . But be aware, you may have to ask for these things . Be proactive. I don't know if it's just brought over if you don't ask. All the nurses were helpful and nice though. Feel like there aren't as many staff on weekends though. Also, you can call on your own phone to order the food, so bring your cell phone and a charger. The food is brought up within 45 minutes.

Ben Ayala R.M
1 month ago
1

New Security checkpoint is very stressful. I don t feel comfortable. I didn t have any metal on me and machine still went off. I then had a delay because I needed to go back thru the machine. The new machine makes us Veterans not want to come here anymore.

Apple Pucci
2 months ago
5

Ivan Thompson
2 months ago
2

The pharmacy window at the NY Harbor VA is the worst! The scrolling screen that shows when your prescription is ready has been broken for months. I don't think they intend to fix it. Often they only have one window open which leads to long lines. 80% of the time or more when I call in my prescription in advance they haven't even started to fill it by the time I get there, even sometimes if I call the day before. The leadership doesn't appear to be tracking any metrics on this or taking action on them if they do. Terrible service for older veterans! It seems as they thing older veterans have nothing else to do.

Brian Garcia
2 months ago
4

The primary care system, neurology department, and mental health department are really solid here.

J. Birdwell
4 months ago
5

I was admitted for a few days and received top notch care. I was consistently impressed with the treatment from staff, their willingness to go above and beyond, and most importantly the care taken upon my discharge .

Luis Hernadez
4 months ago
5

henry corniel
4 months ago
4

Michael Wilborne
5 months ago
5

I have always had a very good experience with the VA Hospital at 23td Street. The service has always been very good. I have always received great doctors and nurses as well as receptionist. Thank you VA.

Mi Ke
5 months ago
2

Currently in the ER. Half the staff are friendly. The other half are just sick and tired of working or being alive. Rude as all hell.

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