VA NY Harbor Health Care System – Brooklyn Campus

800 Poly Place
Brooklyn NY, 11209

About VA NY Harbor Health Care System – Brooklyn Campus

The VA New York Harbor Health Care System provides a multitude of services for veterans, military personnel, and family members, including treatment for substance abuse and alcohol issues. They offer a welcoming environment for everyone, including the LGBTQ+ community.

They have medication-assisted treatment (MAT), using FDA-approved medicines like naloxone, methadone, and buprenorphine to help reduce cravings and decrease the symptoms that accompany withdrawal. Since Brooklyn VA recognizes that people with addiction problems may also have co-occurring mental health issues, they provide integrated care that can simultaneously help with both conditions.

The level of care will depend on the severity of your addiction. They have inpatient programs and outpatient services to accommodate different needs. Inpatient stays give you more structure in a safe setting during recovery, while outpatient allows you to live at home and attend school or work while getting treatment. Aftercare is part of the continuum of support you’ll receive. That can include attending support groups, continuing counseling services, and educational resources to help you have strategies to cope with life issues and recognize any potential triggers leading to relapse.

While receiving care, you’ll have access to a case management team that will monitor your progress and adjust your care plan as needed to give you the best chance at getting sober and remaining substance-free. The team-based approach helps ensure that all veterans in need have the most comprehensive treatment experience possible.

Latest Reviews

Charles Young
6 months ago on Google
1
I called for an urgent care. Was bounced around from call to call to see a primary doctor was told about 2 wks. That's is unacceptable. Vets need help immediately. Not 2-3wks later. But, if I was a migrant. They get money and Stipends in a hurry
Akbar Hamid
1 year ago on Google
5
Reality Check
1 year ago on Google
5
Clean facility,attentive staff, top shelf all the way.

Location

Accepted Insurance

VA NY Harbor Health Care System – Brooklyn Campus works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

90-days icon90 day cost

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • lake iconLakeside
  • executive iconExecutive Setting
  • car iconPrivate Transportation
  • acupuncture iconAcupuncture Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 209563

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 298186

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (718) 836-6600
Building icon

800 Poly Place
Brooklyn NY, 11209

Fact checked and written by:
Patti Croft, MBA
Edited by:
Anna Spooner

Reviews of VA NY Harbor Health Care System – Brooklyn Campus

3.68/5 (42 reviews)
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Reviews

3

I think the main problem comes whenever you try to schedule an appointment, and the main problem is that they are underfunded and understaffed with a lot of demand. Once you manage to get in, you can notice that the staff is caring and the services they provide are good.

Reviewed on 11/14/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (41 reviews)
Charles Young
6 months ago
1

I called for an urgent care. Was bounced around from call to call to see a primary doctor was told about 2 wks. That's is unacceptable. Vets need help immediately. Not 2-3wks later. But, if I was a migrant. They get money and Stipends in a hurry

Akbar Hamid
1 year ago
5

Reality Check
1 year ago
5

Clean facility,attentive staff, top shelf all the way.

Portia Samples
2 years ago
1

I am unsure how to go about drawing the attention of the right people but this hospital is bad. They don t know how to deal with military. They are out of date, out of touch, and lacking competence is 80% of their staff. It s scary bad and it s sad that this is the treatment our vets get. This hospital staff needs some serious government oversight. If you can help it. Don t come here. I can t even imagine how helpless the people feel that have to come here.

Sheri
2 years ago
1

DOES NOT DESERVE 1 STAR!!!!!This Hospital should close their doors and should be ashamed of themselves for how they treat the Veterans who served this country.As for the 11th floor (I believe 11 west), most Nurses and Aides are incompetent and should be on the unemployment line. Their arrogance and attitudes are unacceptable and have been told so. I am not comfortable with my Father ever being admitted into this Hospital again, so I am hoping he will never allow himself to be admitted there again. I do not trust them, I do not appreciate their attitudes towards their patients and I do not trust them with his care.My Father was there for a week and it was a nightmare for him as well as myself for the entire duration of his stay. An Aide gave my Father a difficult time and yelled at him for requesting a pair of socks (THE AUDACITY!) Especially, given the fact that it had taken well-over an hour after he rang for assistance. You could die, waiting for someone to answer after you ring for assistance, and this is unacceptable. Then some low-life steals my Father's phone charger, and if all of this is not bad enough... The person my Father was in his room with, had Covid.So, this poor excuse for a Hospital, not only put my Father at risk, but put myself and my family members. To add insult to injury... I complained to the Nurse's Station that the person in my Father's room had been coughing, wearing no mask and felt my Father could be at risk, but it fell on deaf ears. You walk up to the Nurses Station and they are all chit-chatting, not acknowledging me, until I get annoyed and express so. Then, they ignore you or put their heads down as I'm explaining this person is constantly coughing and it needs to be addressed. Again, no one does a darn thing about it, until 5 days later when they test the person and find that he has Covid. I went to Patient Relations, only to be handed a form and told filling out the form would probably be just a waste of time. Can you believe this? I can't!!!! This is what they have working in this Hospital.If you can't believe it could get any worse, it does.... My Father's room was disgusting and FILTHY!!! I made several complaints about blood being on the floor in my Father's room which wasn't his, but the person who had Covid, the bathroom was filthy and garbage was left on the floor many times. After numerous complaints, they started to clean more consistently but you had to complain numerous times before it was done. This is also unacceptable!My heart goes out to the Veterans that are admitted into this Hospital. I noticed that many do not have visitors and have no one to speak up for them, and this gives the Aides and some Nurses free-will to mistreat or neglect their patients. The person my Father shared a room with had his hand tied, therefore could not eat by himself, so you would think the staff would have been on top of this and knew to feed him or untie his hands when meals were given out, but nooooo..... Hours later a Nurse would comes in, ask why he didn't eat and the poor Veteran would state "How am I suppose to eat, my hands are tied". How shameful and DISGUSTING!!! The Hospital staff eat and enjoy their meal breaks, but let a patient go unfed. I remain appalled, disgusted and angry and although I asked the Nursing Supervisor for the name of the Aide who yelled at my Father as well as the Nurses who were on staff that evening, she never gave me those names. I guess those who names were withheld are lucky, because they certainly would have endured the wrath of my fury!To the Administrator who was MIA... is this how you run a Hospital? Its shameful, it's despicable, and I will report this to whomever will listen. I AM NOT DONE!!!To those who have loved one's in this Hospital... please be at the forefront of his or her care, because if you choose not to do so, you are putting your loved one's at risk.

Joseph Mauro
2 years ago
5

Successful!

Bountah Ospina Lawson
2 years ago
3

Jerrod Howard
2 years ago
1

If I could leave zero Stars I would. My father was admitted here a few weeks back with heart problems. The doctors and nurses do absolutely nothing to keep open lines of communication with family. I live in Atlanta and had to call multiple times just to get status updates. People answer the phone like they're doing you a favor, and they speak like people who lost their job at Footlocker last week.Call today at their 11 West Ward which apparently where my father was okay today. The woman answer the phone like I was a bill collector, when I called her out on it for having a bad day she proceeded to tell me her trials and tribulations as to why she had an attitude.If this is the level of bedside manner that the front desk and administrators provide, I shudder to think what the doctors were providing to my father.

Charley Navasaitis (Sharlay)
2 years ago
1

Here for a study, can't leave or get my own food, ask for gluten free because it will destroy me if I eat it and I get a muffin for breakfast and a sandwich for lunch. I guess I'll just trigger a migraine, that'll help me feel better for sure.

JDub W
2 years ago
5

Not sure what s with the bad reviews here about but I ve tried but the telephone & in-person and both are functional. This system is for ex-military & nothing says we are here to get VIP treatment as there are millions fellow comrades (Soldiers Creed) are using the same system. I ve been to other countries abroad and this system is still far exceeds those other systems abroad. Thank you VA and all your staffs!

Tina
3 years ago
5

I used to volunteer here for 2.5 years. My experience was excellent and working always kept me busy which i loved! Food and staff was great as well, made lots of friends and people were very friendly! I d like to volunteer again someday would be amazing.

Luis E. Bocanegra
3 years ago
2

The scheduling staff needs better customer service. Very rude! Feels like calling the crackhead holine.

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