Chico VA Clinic – VA Northern California Health Care System

1601 Concord Ave Chico, CA 95928
InpatientOutpatient
VA Northern California Health Care System - Chico VA Clinic CA 95926

About Chico VA Clinic – VA Northern California Health Care System

The Chico VA Clinic, part of VA Northern California Health Care System, offers a wide range of medical and ancillary services including primary care, audiology, laboratory, mental health, nutrition, otolaryngology (ENT), pharmacy, social work and women's health. The clinic is located in a commercial center adjacent to the VA Readjustment Counseling Service, Chico Vet Center.

VA Northern California Health Care System (VANCHCS) is an integrated health care delivery system, offering a comprehensive array of medical, surgical, rehabilitative, mental health and extended care to veterans in Northern California.

The VA provides Military Sexual Trauma (MST) counseling and treatment in a free and confidential manner. The treatment is for both male and female veterans for mental and physical conditions. Military Sexual Trauma (MS) is the term used to refer to sexual assault or sexual harassment that occurred while the Veteran was in the military.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

John McDonald
3 months ago on Google
5
If it matters to you that your health care providers and staff care about you and your well-being, then this is the place for you.Can they do everything there? Of course not, they re just a clinic.Can you walk in without an appointment and be seen immediately? Of course not, but you will be seen.Will you occasionally see a provider that you re not happy with? Absolutely, I once saw a physician that I was, shall we say, LESS than pleased with- but as presently constituted, it s an outstanding team.I can t remember getting better care anywhere else at any price .and I ve never been treated like just a barcode.
Shannon Noel
5 months ago on Google
3
Staff is good. I like Dr Dorjee, but every month I have a very hard time getting him to sign off on my pain meds. I've had surgery on both hips 2 times on my lumbar, c-spine. Currently fighting small cell lung cancer. It only takes a few seconds to sign off my meds.
Matthew
5 months ago on Google
5
This is a wonderful VA clinic the staff is friendly and caring.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 243567

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 50596

Contact Information

Phone icon (530) 879-5000
Building icon

1601 Concord Ave
Chico, CA 95928

Reviews of Chico VA Clinic – VA Northern California Health Care System

3.8/5 (37 reviews)
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Overall Experience
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Google Reviews

3.8 (37 reviews)
Janice Todd
1 week ago
1

My experience at the Chico facility has been deeply troubling. There needs to be more awareness to prevent similar incidents in the future. During a visit, my father experienced side effects from his medication, so we sought to discuss his symptoms with his doctor. Instead, we were referred to an RN named S***n.In the examination room, S***n locked the door and immediately started accusing me of not liking the VA. She began making harsh accusations, claiming my father had more serious issues than what he was being seen for, suggesting I was part of my father s problems! As she continued twisting my words to imply I was blaming the VA for what was happening, she aggressively questioned me and then proceeded to interrupt me with more questions. This behavior caused significant distress for both my father and me.It s concerning that such actions and attitudes were displayed by a healthcare professional. I hope this feedback leads to greater awareness and training within this facility to prevent similar situations in the future.If you have a loved one who is vulnerable, always make sure to have an advocate with them. This incident occurred earlier in the year, and I m still very hesitant to share it due to concerns about potential mistreatment of my father. However, I believe it s important to share this experience because I don t think it was the first time S***n treated a patient like this. If I don t speak out, she might do it again.

Dana Sutton
1 week ago
5

Very nice facilities and people. Make sure you park in the front. All other entrances are staff only. The eye clinic is great. Very professional. Sandy was very helpful.

Jerry Clark
2 weeks ago
5

My clinic. So friendly

Douglass Moody
3 weeks ago
5

I am extremely pleased with the care I have received from my GP, from Dental Department, and from one-time Triage Nurse.

John McDonald
3 months ago
5

If it matters to you that your health care providers and staff care about you and your well-being, then this is the place for you.Can they do everything there? Of course not, they re just a clinic.Can you walk in without an appointment and be seen immediately? Of course not, but you will be seen.Will you occasionally see a provider that you re not happy with? Absolutely, I once saw a physician that I was, shall we say, LESS than pleased with- but as presently constituted, it s an outstanding team.I can t remember getting better care anywhere else at any price .and I ve never been treated like just a barcode.

Shannon Noel
5 months ago
3

Staff is good. I like Dr Dorjee, but every month I have a very hard time getting him to sign off on my pain meds. I've had surgery on both hips 2 times on my lumbar, c-spine. Currently fighting small cell lung cancer. It only takes a few seconds to sign off my meds.

Matthew
5 months ago
5

This is a wonderful VA clinic the staff is friendly and caring.

John
5 months ago
4

Kelsey was excellent Dr. Hua was good but not aggressive enough. Went to enloe ER , Dr. Moore loaded me up with Seboxin Ativan. Much better. Still overall 4 stars. Q was good, but didn't F/U.

Michael Thompson
8 months ago
5

Very friendly

Christina Daly
8 months ago
2

Medication refills by VA Pharmacy are stopped if your Physician is out of town ! VA Pharmacy agent told me to go to Emergency if I had a problem until they could refill my medication ? Hmmmmm , this is not right !

Steve Lattin
1 year ago
1

Daria Briand
1 year ago
3

Labs you should go early or late afternoon. They do triage but I'd call for a appt.

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