VA Northern California Health Care System – Chico Clinic

280 Cohasset Road Chico, CA 95926
Outpatient
VA Northern California Health Care System - Chico Clinic CA 95926

About VA Northern California Health Care System – Chico Clinic

VA Northern California Health Care System - Chico Clinic offers behavioral healthcare services to active military personnel and Veterans in the Chico, California area. They use a trauma-informed approach to support individuals with the unique challenges associated with serving in our military. If addiction is the primary diagnosis, clients may need to be referred to an alcohol or drug rehab center.

VA Northern California Health Care System – Chico Clinic works closely with clients to ensure their mental health needs are addressed. Services are offered on an outpatient basis. The outpatient program focuses on medication management and review, trauma treatment, case management, and therapy.

VA Northern California Health Care System – Chico Clinic accepts VA insurance. Out of network benefits vary, so if a person wants to use insurance that is not through the VA, it would be important to verify coverage to ensure benefits are available at this location.

Latest Reviews

Janice Todd
1 week ago on Google
1
My experience at the Chico facility has been deeply troubling. There needs to be more awareness to prevent similar incidents in the future. During a visit, my father experienced side effects from his medication, so we sought to discuss his symptoms with his doctor. Instead, we were referred to an RN named S***n.In the examination room, S***n locked the door and immediately started accusing me of not liking the VA. She began making harsh accusations, claiming my father had more serious issues than what he was being seen for, suggesting I was part of my father s problems! As she continued twisting my words to imply I was blaming the VA for what was happening, she aggressively questioned me and then proceeded to interrupt me with more questions. This behavior caused significant distress for both my father and me.It s concerning that such actions and attitudes were displayed by a healthcare professional. I hope this feedback leads to greater awareness and training within this facility to prevent similar situations in the future.If you have a loved one who is vulnerable, always make sure to have an advocate with them. This incident occurred earlier in the year, and I m still very hesitant to share it due to concerns about potential mistreatment of my father. However, I believe it s important to share this experience because I don t think it was the first time S***n treated a patient like this. If I don t speak out, she might do it again.
Dana Sutton
1 week ago on Google
5
Very nice facilities and people. Make sure you park in the front. All other entrances are staff only. The eye clinic is great. Very professional. Sandy was very helpful.
Jerry Clark
2 weeks ago on Google
5
My clinic. So friendly
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 243567

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 50596

Contact Information

Phone icon (530) 879-5050
Building icon

280 Cohasset Road
Chico, CA 95926

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of VA Northern California Health Care System – Chico Clinic

3.9/5 (40 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (40 reviews)
Janice Todd
1 week ago
1

My experience at the Chico facility has been deeply troubling. There needs to be more awareness to prevent similar incidents in the future. During a visit, my father experienced side effects from his medication, so we sought to discuss his symptoms with his doctor. Instead, we were referred to an RN named S***n.In the examination room, S***n locked the door and immediately started accusing me of not liking the VA. She began making harsh accusations, claiming my father had more serious issues than what he was being seen for, suggesting I was part of my father s problems! As she continued twisting my words to imply I was blaming the VA for what was happening, she aggressively questioned me and then proceeded to interrupt me with more questions. This behavior caused significant distress for both my father and me.It s concerning that such actions and attitudes were displayed by a healthcare professional. I hope this feedback leads to greater awareness and training within this facility to prevent similar situations in the future.If you have a loved one who is vulnerable, always make sure to have an advocate with them. This incident occurred earlier in the year, and I m still very hesitant to share it due to concerns about potential mistreatment of my father. However, I believe it s important to share this experience because I don t think it was the first time S***n treated a patient like this. If I don t speak out, she might do it again.

Dana Sutton
1 week ago
5

Very nice facilities and people. Make sure you park in the front. All other entrances are staff only. The eye clinic is great. Very professional. Sandy was very helpful.

Jerry Clark
2 weeks ago
5

My clinic. So friendly

Douglass Moody
3 weeks ago
5

I am extremely pleased with the care I have received from my GP, from Dental Department, and from one-time Triage Nurse.

John McDonald
3 months ago
5

If it matters to you that your health care providers and staff care about you and your well-being, then this is the place for you.Can they do everything there? Of course not, they re just a clinic.Can you walk in without an appointment and be seen immediately? Of course not, but you will be seen.Will you occasionally see a provider that you re not happy with? Absolutely, I once saw a physician that I was, shall we say, LESS than pleased with- but as presently constituted, it s an outstanding team.I can t remember getting better care anywhere else at any price .and I ve never been treated like just a barcode.

Shannon Noel
5 months ago
3

Staff is good. I like Dr Dorjee, but every month I have a very hard time getting him to sign off on my pain meds. I've had surgery on both hips 2 times on my lumbar, c-spine. Currently fighting small cell lung cancer. It only takes a few seconds to sign off my meds.

Matthew
5 months ago
5

This is a wonderful VA clinic the staff is friendly and caring.

John
5 months ago
4

Kelsey was excellent Dr. Hua was good but not aggressive enough. Went to enloe ER , Dr. Moore loaded me up with Seboxin Ativan. Much better. Still overall 4 stars. Q was good, but didn't F/U.

Michael Thompson
9 months ago
5

Very friendly

Christina Daly
9 months ago
2

Medication refills by VA Pharmacy are stopped if your Physician is out of town ! VA Pharmacy agent told me to go to Emergency if I had a problem until they could refill my medication ? Hmmmmm , this is not right !

Steve Lattin
1 year ago
1

Daria Briand
1 year ago
3

Labs you should go early or late afternoon. They do triage but I'd call for a appt.

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