Tyler VA Clinic

428 Centennial Pkwy
Tyler, TX 75703

VA North Texas Health Care System - Tyler Primary Care Clinic TX 75703

About Tyler VA Clinic

Tyler VA Clinic, part of VA North Texas health care, is a veterans treatment center in Tyler, Texas, that helps veterans who are struggling with substance misuse problems. Their level of care is limited to outpatient care, but this means that you’ll have the added benefit of being able to return home after your day of therapy sessions. For those who have work or other obligations, this is definitely the path for you. Residential treatment, on the other hand, would require you to stay at a facility for an extended period of time.

This is also a dual diagnosis treatment location, so you will find that they treat mental health conditions that are co-occurring with your addiction. In the veteran community, this can be a common problem since, unfortunately, many veterans experience large amounts of trauma during their time on active duty. This can include mental health conditions such as depression, anxiety, PTSD or schizophrenia. Many of these locations also offer medication assisted treatment (MAT) for those who need to detox. Medications such as Vivitrol or Suboxone can help reduce any dangerous withdrawal symptoms from drugs or alcohol. It also reduces uncomfortable cravings.

When it comes to counseling services, their outpatient program offers individual therapy, group therapy and marriage or relationship counseling. Individual therapy puts you in communication with a professional therapist who can help guide you on your journey into sobriety. All three of these counseling options, in fact, can make a drastic difference on your journey to a happier and healthier life. Take advantage and get the help you seek today.

Latest Reviews

James Johnson
1 month ago on Google
1
Don't waste your time here. The only people who care about their jobs is the few schedulers and couple of nurses. Don't think you'll ever be able to call in because you'll spend an hour with auto attendants and then the phone will ring forever and just hang up. Forget community care, your Dr office won't be able to get the information they need if you need surgery because they won't answer the phones. Then when they do get someone they won't give them the information they need so you'll have to chase it all down. Tyler VA does not care about veterans. They do not provide the care that is needed. I've been trying to get relief from neck pain for 2 years now. I fought and fought and finally got a community doctor that will fix the issue but now I might lose that because they can't communicate with each other.
Johnny Ferguson
2 months ago on Google
5
Anna Johnson
2 months ago on Google
2
As veteran and a nurse I have seen some pretty bad treatment of patients vets and non-vets. Being a patient here I can say a few of the staff are polite and accommodating but the ones in the office need to know how to talk to patients veterans as well as civilian. It is hard for me to make an appointment without the nurse telling me to go to urgent care to be seen. No one has the right to turn away a vet to see their physician especially when it has been a year and the patient has medical issues that requires them an appointment.

Location

Accepted Insurance

Tyler VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

What you eat has a significant effect on your mental and physical health. That's why many addiction recovery programs in Texas incorporate nutrition therapy in their treatment. This therapy teaches you how addiction affects nutrition, what foods are best to eat during recovery, and how to shop for and prepare healthy meals.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 258430

Contact Information

Phone icon (855) 375-6930
Building icon

428 Centennial Pkwy
Tyler, TX 75703

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of Tyler VA Clinic

3/5 (92 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

James Johnson
1 month ago
1

Don't waste your time here. The only people who care about their jobs is the few schedulers and couple of nurses. Don't think you'll ever be able to call in because you'll spend an hour with auto attendants and then the phone will ring forever and just hang up. Forget community care, your Dr office won't be able to get the information they need if you need surgery because they won't answer the phones. Then when they do get someone they won't give them the information they need so you'll have to chase it all down. Tyler VA does not care about veterans. They do not provide the care that is needed. I've been trying to get relief from neck pain for 2 years now. I fought and fought and finally got a community doctor that will fix the issue but now I might lose that because they can't communicate with each other.

Johnny Ferguson
2 months ago
5

Anna Johnson
2 months ago
2

As veteran and a nurse I have seen some pretty bad treatment of patients vets and non-vets. Being a patient here I can say a few of the staff are polite and accommodating but the ones in the office need to know how to talk to patients veterans as well as civilian. It is hard for me to make an appointment without the nurse telling me to go to urgent care to be seen. No one has the right to turn away a vet to see their physician especially when it has been a year and the patient has medical issues that requires them an appointment.

sixtyton angel (60tonangel)
3 months ago
1

This is what we get for our years of service to our country. Idiots with name badges.

Hayley Nottingham
3 months ago
1

Tierrany Coleman
4 months ago
1

April at the front desk earned this rating

Cregory Carr
5 months ago
4

I've had very positive experiences here so far. I cannot give it 5 stars though. My doctors change and appointments get rescheduled too often. Also, it can be difficult to reach the clinic by phone. But, the doctors, nurses, technicians and staff are very friendly, professional and respectful.

Charles Fair
5 months ago
5

James Taylor
5 months ago
1

Finally got dental exam after 4 months waiting. Was told that I would be contacted for another appointment. After 2 weeks I went back to see about appointment. Was told person doing appointments was at lunch. Finally got letter telling me to call. Called the number given over 50 times in past two weeks. NO ONE ANSWERS!!!!!!. Called Dallas VA. Was told that all they could do is leave a message at Tyler clinic??? Finally got to the local va advocate in TylerSupposedly had my wrong phone number. Now am told that when they call me it doesn't go through say number is not available . Still waiting to get appointmentReceiving phone calls from everyone except Tyler VA clinic. Have to try AGAIN in person!?!? 18 calls today with no answer. . Typical Tyler VA...

Connor Benge
5 months ago
1

Kiley Davis
6 months ago
5

Great visit with new PCM. Staff are very friendly; clean facility!!

Zipporah Sillett
6 months ago
5

Respectful and helpful folks.

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