VA Outpatient Clinic – Plano

Plano, Texas

3804 W 15th St
Suite 175
Plano, TX 75075

(972) 801-4200

About VA Outpatient Clinic – Plano

If you’re a veteran seeking addiction treatment in Plano, Texas, then you can go to the Plano VA Clinic. Here, they offer drug and alcohol addiction treatment for those suffering from those conditions as well as co-occurring mental health conditions. These dual diagnosis centers treat not only addiction, but disorders such as depression, anxiety, bipolar disorder, PTSD, and schizophrenia, which can exacerbate someone’s addiction.

Keep in mind, this is an outpatient clinic, so those requiring inpatient or residential care may need to be referred to a different clinic. Especially in the veteran community, trauma can be common due to the things that veterans experience during their time on active duty. Some patients may also require medication assisted treatment (MAT) with the aid of medications such as Suboxone or Vivitrol, which can help lessen dangerous withdrawal symptoms or difficult cravings.

They also offer specialized services for anyone who identifies as part of the LGBTQ+ community by offering services like hormone therapy. Along with all of this, they offer health maintenance, community support and counseling services.

Now let’s take a closer look at some of these counseling options, which are the focal point of most of these clinics. At this outpatient center, they offer individual therapy, group therapy, and marriage or relationship counseling.

While this seems like a limited list of options, these services can make a drastic difference in your recovery journey by offering you a chance to confront your past traumas, learn new coping mechanisms that are healthy and prevent relapse in the future, or even identifying triggers that can cause you to relapse as well.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • calendar iconPer session
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

stroller iconPostpartum program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

medical-detox iconExperiential Therapy

Their Recreation Therapy program provides treatment and services to Veterans in order to restore wellness or rehabilitate illnesses and disabilities. By offering coordinated quality health care and a variety of recreation resources and activities, Veterans can improve their health, functioning, independence and quality of life.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 258430

Phone icon Contact

Phone icon (972) 801-4200
Building icon

3804 W 15th St
Suite 175
Plano, TX 75075

Call Now - Help is Available
Get Help Now - 972-200-2006
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Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews

2.6 (142 reviews)
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Google Rating

2.6 (142 reviews)
Louis Gray
2 months ago
4

Directions were good & accurate

Sarah Serrano
2 months ago
5

8/12/2024 Updated review Downgraded to 3 stars. This review is for Matthew. I arrived at 9:55 am to complete a urine screening. Matthew mumbles and whispers!? Or he was talking to himself I don t know, he was very mumbly. He checked me in and after over an hour, after seeing all people in the waiting room come and go after me, I walked up to him and asked. He told me to just head back there and ask the nurses for the urine screening so I did. I approached the nurses who told me there wasn t anyone left on the list and then oh wait, Okay, he JUST checked you in. I completely wasted over an hour because of the sleepy front desk guy. Pretty furious as I came early to get it knocked out and needlessly wasted my time.I m grateful for certain staff who have patience and emotional intelligence. My first visit was infuriating when I was given rude, insufficient service and direction from an older black woman at the front desk. (btw, I am also a black woman). Thankfully, a younger black woman at front desk jumped in to give me a more sensitive, helpful answer. I believe that was Shanty at the front desk. After getting in with the medical staff, I had lovely, encouraging, and very helpful conversations and examinations with Nurse Tara Koshy, Nurse Julie the Army veteran, and the other caucasian Nurse. Women/Veterans: don t give up hope when you encounter one or two staff that seem to just love to say no to you and make you feel stupid and difficult. The clinic/VA probably just can t fire those people, so we re sometimes stuck with them and the damage they can do. Hang in there and be relentless, the other women were amazing to me.

Admin Milumni
2 months ago
1

This review is for Matthew. I arrived at 9:55 am to complete a urine screening. Matthew mumbles and whispers!? Or he was talking to himself I don t know, he was very mumbly. He checked me in and after over an hour, after seeing all people in the waiting room come and go after me, I walked up to him and asked. He told me to just head back there and ask the nurses for the urine screening so I did. I approached the nurses who told me there wasn t anyone left on the list and then oh wait, Okay, he JUST checked you in. I completely wasted over an hour because of the sleepy front desk guy. Pretty furious as I came early to get it knocked out and needlessly wasted my time.

Victor Turner
2 months ago
1

Made appointment 2 months ago and now system says I have no appointment! They don't answer the phone, tried for 2 hours, no answer, no options! I'm fortunate to have other health care option!

Brian Roeper
2 months ago
1

Maestro Review
2 months ago
1

This V.A. office has the worst customer service ever! No one will answer the phones, the location is rated negative 1 and that too high. Cassandra Coleman is the Social Worker there. Good luck with getting help because she wont help or return your calls.

Jadude116
3 months ago
1

HM S
3 months ago
2

They need to be more nicer. A Customer Service 101 with Chick Fil A training program is needed for these health practitioners. Nurses speak in a rude tone. The VA needs to do a better job staffing a clinic that is supposed to serve 300,000+ Veterans. Terrible system in place. Open more clinics and have better incentives to attract quality health practitioners, nurses, doctors, etc. Forces Veterans to get their own 3rd party health insurance because the quality and care here is two thumbs down. This clinic is a last resort because they keep saying to go to the Dallas one as if they aren t qualified to do anything.

Will Searcy
3 months ago
1

They just refuse to answer the phone. Last time I called trying to transfer my primary to the Dallas VA, they played "phone tag" and "transfer shuffle" for an hour before finally hanging up on me. Worst service ever, I PRAY they get shut down honestly. It's not like anyone actually wants to work or keep their job there in the first place.

Robert Carlos
4 months ago
2

Chris Clark
4 months ago
1

VA will make you suffer in pain for months. Can t make an appointment for 3 months and you HAVE to use your Primary doctor. No switching. Then X-ray, then 3 month before MRI then 3 months they actually do surgery? lol

Matt Mathews
4 months ago
4

Appointments are on time. I'm there at opening and takes 90 to be seen in lab. Similar time for X-ray. Far longer than at VAMC which is set up for volume. Last time for vision check, machine was down but got referred to an office near home. Getting a call thru is dicy. They can send Rx to nearby pharmacy or pharmacy if your choice.DJT cleaned house at the VA and now appointments are on time, people are nice and respectful. There are satellite clinics like this. So much better than in years past.Very pleased overall with the service I've received here and at VAMC in South Dallas.

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