VA North Texas Health Care System – Dallas VAMC

4500 South Lancaster Road Dallas, TX 75216
DetoxInpatientOutpatient
VA North Texas Health Care System - Dallas VAMC TX 75216

About VA North Texas Health Care System – Dallas VAMC

Dallas VA Medical Center, situated in Dallas, Texas, is a facility that offers drug rehab services to veterans and their families living in and around the area. They’re open 24/7 and have outpatient options. You might not be able to stay overnight, but you can drop in any time of the day. Referrals are required.

They treat not only drug and alcohol addictions, but mental health conditions, too. When these issues are combined, it can become a complicated thing that’s referred to as a dual diagnosis, or a co-occurring condition. Since veterans deal with a lot of trauma during their time in the military, this can become a common occurrence. Some common mental health conditions that veterans may face include depression, anxiety disorders, PTSD, bipolar disorder, or schizophrenia.

This is an outpatient center, so patients can get the help they need when they need it, then return home to anything in the outside world that needs their attention, including work or school or family life.

If you’re needing to detox before beginning the program, they may offer medication assisted treatment. MAT is a process that allows you to steer clear of any dangerous withdrawal symptoms or uncomfortable cravings if you feel that your addiction has become too severe to quit on your own. Some medications for this process can include Vivitrol or Suboxone.

You can also find specialized services like women’s services and care for members of the LGBTQ+ community. LGBTQ+ care can include hormone therapy, while women’s services can include military sexual trauma treatment and maternity care.

There is also health maintenance, community support, and counseling services. Counseling includes individual therapy, group therapy, and marriage or addiction therapy. All of these can dramatically help on your sobriety journey.

Latest Reviews

Paul Garrett
1 week ago on Google
5
I have always been treated very well by this VA and I would say that they went out of thier way to help me. The lady that filled out my paperwork when I couldn't was very nice and so was everyone I met there. I have much respect for them because they do a hard job.
Jennifer Cataldi
2 weeks ago on Google
1
My father passed away over two weeks ago in this facility, and they somehow still can't locate/identify the correct doctor to get his death certificate signed. This is unethical and unprofessional.
Sean Michael
2 weeks ago on Google
1
I wouldn t want to have to send my family here.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 232714

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 258430

Contact Information

Phone icon (214) 742-8387
Building icon

4500 South Lancaster Road
Dallas, TX 75216

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Reviews of VA North Texas Health Care System – Dallas VAMC

2.6/5 (298 reviews)
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Overall Experience
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Google Reviews

2.6 (298 reviews)
Paul Garrett
1 week ago
5

I have always been treated very well by this VA and I would say that they went out of thier way to help me. The lady that filled out my paperwork when I couldn't was very nice and so was everyone I met there. I have much respect for them because they do a hard job.

Jennifer Cataldi
2 weeks ago
1

My father passed away over two weeks ago in this facility, and they somehow still can't locate/identify the correct doctor to get his death certificate signed. This is unethical and unprofessional.

Sean Michael
2 weeks ago
1

I wouldn t want to have to send my family here.

Jo Jay
2 weeks ago
2

Not clean.. at a dental appt the lobby floor dirty. This is dirt that has been here a while. While in the icu unit 5 days with my spouse they never came on to mop or swipe. The hall floors are walls horrible. Who ever is in charge of house keeping needs to loose their job.

Will Schaaff
2 weeks ago
5

Had a hernia operation at VA DALLAS.Was done by Dr. Guzzetta (from UT Southwestern hospital, they work with new and needed Internship) She an staff were OUTSTANDING AND CONCERNED not just before or in recovery room but called me several times to see how I was feeling (pain level and overall)I was taken hood care of and hardly any scarsMy old days of "marking your good leg before operation "Are over...God bless VA and all of the wonderful people whom work there.Merry Christmas to all.

Devil- n- Disguise
4 weeks ago
5

Littell Harris
1 month ago
5

I thank God for Dallas VA. Never really had any serious problems there. In the times I've had to go there I came away with the impression they were doing everything to help me. I'm very thankful and grateful for staff and hospital in general.

Michael Lancaster
1 month ago
1

I have been here about 5or 6 times. I come hear for ortho. The women that work the reception desk are mean as hell.. I m talking about mean. They hate Veterans with a passion. They treat you like you are a burden on there day..I m almost scared to go there . I need protection and a witness. A body cam so I can prove it to my Senator and Congressman. My advice.. DONT GO THERE!!

Jay
1 month ago
2

I guess I was one of the lucky few, quick admission, quick response, nice friendly nurses and doctors all keeping me up to date.However a couple things that concerned me, it s almost like they try to force medications on you, I refused a pain medication because I had never heard of it before and to be honest I wasn t in that much pain and I was asked 4 times after if I was sure I didn t want it.Also the facility is in severe need of an update/refurbish. If I didn t know any better I d think I was at an abandoned asylum still being worked in. Corners of every area are dirty, build up of calcium deposits and whatever else, tiles coming up off the floor. Is this what veterans deserve? I mean I m still a young buck, only 30 but common. I wouldn t want this for my grandpa or dad who also served. I was in the Marines so that should tell you something, if I m complaining then you know it s bad

Kim Sifferlen
1 month ago
1

They don't answer the phone. Trying to find out patient information and I can not get through.

Chris Rodriguez
1 month ago
3

How can I send back medication that I didn t approve cause it didmt work however still got sent this year and I haven t made appointment yet

Melissa Willette
1 month ago
1

They're community care department is awful. They won't give you a number that will connect you to them. It takes 6 months to get an appointment.As for the clinics I'm still waiting and it's over an hour past my appointment time.It's so hard to get appointmentsThey won't put enough doctors at the VA to take care of veterans in a timely manner. We are treated like our time and health does not matter.

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