VA North Texas Health Care System – Dallas VAMC - Dallas, TX

About VA North Texas Health Care System – Dallas VAMC

Dallas VA Medical Center, situated in Dallas, Texas, is a facility that offers drug rehab services to veterans and their families living in and around the area. They’re open 24/7 and have outpatient options. You might not be able to stay overnight, but you can drop in any time of the day. Referrals are required.

They treat not only drug and alcohol addictions, but mental health conditions, too. When these issues are combined, it can become a complicated thing that’s referred to as a dual diagnosis, or a co-occurring condition. Since veterans deal with a lot of trauma during their time in the military, this can become a common occurrence. Some common mental health conditions that veterans may face include depression, anxiety disorders, PTSD, bipolar disorder, or schizophrenia.

This is an outpatient center, so patients can get the help they need when they need it, then return home to anything in the outside world that needs their attention, including work or school or family life.

If you’re needing to detox before beginning the program, they may offer medication assisted treatment. MAT is a process that allows you to steer clear of any dangerous withdrawal symptoms or uncomfortable cravings if you feel that your addiction has become too severe to quit on your own. Some medications for this process can include Vivitrol or Suboxone.

You can also find specialized services like women’s services and care for members of the LGBTQ+ community. LGBTQ+ care can include hormone therapy, while women’s services can include military sexual trauma treatment and maternity care.

There is also health maintenance, community support, and counseling services. Counseling includes individual therapy, group therapy, and marriage or addiction therapy. All of these can dramatically help on your sobriety journey.

Latest Reviews

Tammie Caddell

1 week ago on Google

Tamara Twiner

2 weeks ago on Google

My mom had surgery at this hospital earlier this week. Everyone was so accommodating and professional. My mom was transferred to the TICU unit due to some complications with her surgery. The nurses were extremely attentive to not only her but to me as well. During the scariest times of your life, you can feel alone, and worry can absolutely absolve you. However, the constant care was extremely comforting, and I appreciate every single nurse, doctor, orderly, respiratory, and housekeeper there during my mom and my time of need. Thank you for what you do, Dallas VA Medical Center. I appreciate God and this establishment for keeping my mom in the land of the living. You are appreciated.

Helen C.

3 weeks ago on Google

I am grateful for the Dallas VA Medical Center. I receive excellent care and follow-up at the Women's Clinic, Diabetes Clinic, and Vision and Audiology clinics and Pharmacy. I feel I receive comprehensive care and that the VA has some excellent doctors, nurses, and support staff. These individuals serve a large, varied population day after day, and most do it with concern and patience for even the most difficult situations. Thank you for all you do.

Response from the owner1 year ago

Thank you for your service, Helen. And, thank you for these kind words. VA North Texas strives to provide excellent healthcare to all our Veterans.

Gallery

VA North Texas Health Care System - Dallas VAMC TX 75216

The facilities at VA North Texas Health Care System - Dallas VAMC in Dallas, TX 1

The facilities at VA North Texas Health Care System - Dallas VAMC in Dallas, TX 2

Location

Accepted Insurance

VA North Texas Health Care System – Dallas VAMC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516

Who Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Aftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Sober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Hearing Impaired Program

A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

Private Transportation
Acupuncture Room
Residential Setting
Private Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 232714

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 258430

Contact Information

(214) 742-8387

Website

4500 South Lancaster Road
Dallas, TX 75216

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Benjamin Cardenas

Edited by:

Peter Lee, PhD

Reviews of VA North Texas Health Care System – Dallas VAMC

2.6/5 (287 reviews)

152

Google Reviews

2.6 (287 reviews)

1 week ago

2 weeks ago

3 weeks ago

Response from the owner2 years ago

Melinda Cary

I wish I could provide meaningful information about the clinics themselves, but unfortunately I ve yet to be able to go to one. I ve been trying for 2 years just to establish care to no avail. After trying for about a year, they finally scheduled an appoint with my PCP. I waited to 2 months for my scheduled appointment, then they called me the day of to cancel it. I ve called repeatedly since then to get a new appointment scheduled. They transfer me to eligibility, sometimes eligibility answers, sometimes not, eligibility tells me someone from my clinic will call to schedule an appointment. I wait weeks. No one calls. I start the whole process over again. I tried to explain all of this to the last person I spoke with, that I just keep going in circles and getting nowhere. She yelled at me and told me I could walk in to the clinic, just to get them to schedule an appointment. I love almost 40 minutes away from the closest clinic. It s unreasonable to drive all the way there just to get people to do their jobs. No one red cent should be allocated to this facility.

Michelle Rojas

1 month ago

Rosa Ramos

Why is it so hard to talk to someone? Over the past few days, it's been taking about an hr to actually get someone on the phone.. smh

Cosmic Forest

A magnificent facility that has no value for Veterans!Community Care is a policy from the Mission Act. This location is derelict in offering Community Care. They do not follow the Mission Act.Want to get real paranoid? Request your records and take a look at the progress notes from your visits. They put stuff in there that you never said, they never said, or both.The medical professionals also have EXTREME difficulties knowing Left vs Right. Many of my reports and X-rays were mislabeled. My doctor held my appointment in a room with another patients blood splattered on the floor and chair, and a bottle of steroids at my feet. Unsanitary, and unprofessional. A Case social worker belittled me for refusing a taxpayer funded meal.It s like they are freehand script writers for an upcoming Grey s Anatomy series. Informed patient this directed patient that . It s fallacy how they can just fill in whatever they please.If there s no integrity in their writing, there s bound to be none in their words or actions.If anyone TRULY cared about the Veterans, they would strike and boycott the VA, so that the $333,000,000,000/yr+ budget could be rerouted to the private sector. It would help all parties involved; except for those who are cheating Veterans out of their healthcare.

Kha Luu

Overall had multiple visits for lipoma removal and a single visit for colonoscopy. Everything went smoothly and well. Nurses and staff were friendly. Was able to get everything pre-planned and medicine delivered in a timely manner. Pre-checkin was easy as well.The downside is that the traffic within hospital grounds a mess. The parking lot is messy with barriers erected everywhere and the inside of the hospital is a bit outdated with repairs/renovations/reconstructions always going on (very noisy and smells at times). Also always double check your tests, dates, and meetings. I ve noticed staff might be unclear on what is needed or what was entered in at times versus what you ve stated.Plenty of amenities like snacks, coffee, store, lounge, small bus to move people, and valet parking (usually full after morning)

Heather Buchanan

The care team is wonderful! They don t just put a bandaid on, they fix the root of the problem! Very compassionate and helpful! If I could give more stars I would!

Josh Young

I get more anxiety coming to the Dallas VA than I ever did in the US Army... In any type of deployment!!!I've been through multiple surgeries, low back surgeries and I've been in pain ever since. The VA finally allowed me to see civilian surgeons and a civilian pain management physician. The civilian pain management physician put me on morphine for chronic back pain. This was several years ago. My new VA doctor (Dr Kumar) with all of her brilliance decided that I don't need this medication.I strongly disagree. But it doesn't matter because Dr Kumar is not listening. Which seems pretty typical of the Dallas VA. The VA decided to do a pain management study and came to adopt a crazy policy. We're going to pull all veterans off of opiates whether they need them or not, not for medical necessity, but because of a study. A study in which the veterans cannot read or see.So even though I've asked to switch doctors to keep me on my pain medication that I desperately need just to function and do basic household tasks, it doesn't matter!!!The stance is if you have cancer you can have opiate pain management. But if you don't and you're just experiencing pain, then it's oh well let's try cognitive behavior therapy... Which is absolutely pointless.The whole basis is to retrain your brain to think without pain... Sounds kinda crazy, right? Well that's because it is.Long story short I'm in serious pain, with no relief in sight. I'm at a point where I do not trust my physicians I do not think they have my well-being in their best interest. I've been set on this ridiculous path that will do nothing more than cause me more pain. And it doesn't matter who you call, nobody cares as long as they are following this ridiculous policy.If you find yourself in the same circumstance the VA itself will tell you to call patient advocacy and patient advocacy will let you know pretty quickly that there's nothing they can do and to call ambulatory care.... Guess what they don't care either. All they will do is tell you to switch physicians, but it won't matter because the next physician is simply going to follow this crazy policy.This is healthcare by committee. It's not working and nobody cares, because of a fentanyl crisis that has absolutely nothing to do with veterans.If I was you, find any doctor that's not at the VA. The VA does not care about you, people are just clocking in to make a paycheck. They are rude and they won't listen. So don't even bother because you're complaints will fall on deaf ears.

Treated me with care and respect

Mimi P

2 months ago

The North Texas VA Healthcare is the absolute worst VA's I have been to. Dallas hospital and the Ft Worth clinic to be specific. I think they got the jobs because they know somebody that knows somebody not because they care about veterans. The benefits of a federal job are sought after by job seekers. They should give these jobs to only people who served in the military or have a direct family member who served. The ER staff sat at computers for hours at a time. Getting up for a few minutes to walk back and forth because they weren't working. They thought it was a laughing matter I had sunglasses on like I was a diva because that what the tech said to me when he sarcastically asked if he could get me a pillow then walked away laughing and didn't bring a pillow back! Why ask? Then the nurse Kim, crushed my med in her hands becaise i asked for half a dose. It was a medication i have inly taken once before, so I took crumbles of medication. And she forced the catheter into my antecubital space, I think to cause discomfort but my back was hurting worse so I didn't react and she finally stopped. She looked right at me while she was doing this as if I don't have peripheral vision. The catheter already received flash. There was no need to keep wiggling and pushing the catheter. The doctor?! Tony? Was his first name. He didn't read my chart and he doesn't listen. Shook my hand with a glove that had just touched my feet. I was tired and in excruciating pain. I didn't realize this was happening until afterwards. I'm disgusted with this antiquated system. I served my country. I serves in a war zone 18 months after 9/11. I survived only to be killed off by the VA hospital.

Overall Experience

5 Star
4 Star
3 Star
2 Star
1 Star

Date Submitted

Last 6 months
Last 12 months
Last 2 years
2+ years

VA North Texas Health Care System – Dallas VAMC