VA Maryland Health Care System – Pocomoke City OPC

1701 Market Street
Unit 211
Pocomoke City, MD 21851

Pocomoke City VA Outpatient Clinic VA Maryland Health Care System MD 21851

About VA Maryland Health Care System – Pocomoke City OPC

VA Maryland Health Care System - Pocomoke City Outpatient Clinic is a public clinic located in Pocomoke City. VA Maryland Health Care System - Pocomoke City OPC specializes in the treatment of Primary Care and Mental Health Care.

VA Maryland Health Care System – Pocomoke City OPC exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor the nation’s veterans following President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan”.

Some of the services offered by VA Maryland Health Care System – Pocomoke City OPC include Behavioral Health Care, Primary Care, and Personal Care.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

They have Shuttle Service, in case you need to schedule a ride on the shuttle, please call (410) 228-6243, ext. 4167. Veteran patients are encouraged to call at least 48 hours in advance of their scheduled clinic appointment. Unfortunately, shuttle transports cannot be provided to Veteran patients that do not call in advance to schedule a ride on the shuttle.

Latest Reviews

Wendy Small
3 months ago on Google
4
Response from the owner2 months ago
Ms. Small, thank you for your recent five-star rating of the Cambridge VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Joseph Tress
9 months ago on Google
1
I have been trying to get a hold of them for over two hours and keep getting user is busy notification on my phone. Is the number here correct??
Response from the owner8 months ago
Mr. Tress, I apologize that you have had a difficult time reaching a staff member at the Pocomoke City VA Outpatient Clinic. Our goal is to provide outstanding customer service to every Veteran patient we serve. I am going to have one of our staff members at the clinic reach out to you to offer their assistance. If you have a problem in the future contacting a staff member at the Pocomoke City VA Outpatient Clinic, please contact one of our Patient Advocates by calling 410-642-2411, ext. 25097. Thank you for your service.
Richard Wiley
11 months ago on Google
4
It's a VA clinic, while it's a bit of a pain to travel so far out of my way. It's still a nice place.The staff is friendly and amazing. They do so much while being constantly hampered by the federal government with you know their incompetence.The staff here is competent, the place is clean and well taken care of. If you need help and are a veteran it's the only place around that can and will help you.
Response from the owner10 months ago
Mr. Wiley, Thank you for your recent four star rating of the Pocomoke City VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.

Location

Accepted Insurance

VA Maryland Health Care System – Pocomoke City OPC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

90-days icon90 day cost

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 254126

Contact Information

Phone icon (410) 957-6718
Building icon

1701 Market Street
Unit 211
Pocomoke City, MD 21851

Reviews of VA Maryland Health Care System – Pocomoke City OPC

3.34/5 (10 reviews)
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Reviews

1

I do not like it, I am a very sensitive person and my anxiety makes me stay in this place and observed by many people. They should improve their treatment for people like me.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (9 reviews)
Wendy Small
3 months ago
4

Response from the owner3 months ago
Ms. Small, thank you for your recent five-star rating of the Cambridge VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Joseph Tress
9 months ago
1

I have been trying to get a hold of them for over two hours and keep getting user is busy notification on my phone. Is the number here correct??

Response from the owner9 months ago
Mr. Tress, I apologize that you have had a difficult time reaching a staff member at the Pocomoke City VA Outpatient Clinic. Our goal is to provide outstanding customer service to every Veteran patient we serve. I am going to have one of our staff members at the clinic reach out to you to offer their assistance. If you have a problem in the future contacting a staff member at the Pocomoke City VA Outpatient Clinic, please contact one of our Patient Advocates by calling 410-642-2411, ext. 25097. Thank you for your service.
Richard Wiley
11 months ago
4

It's a VA clinic, while it's a bit of a pain to travel so far out of my way. It's still a nice place.The staff is friendly and amazing. They do so much while being constantly hampered by the federal government with you know their incompetence.The staff here is competent, the place is clean and well taken care of. If you need help and are a veteran it's the only place around that can and will help you.

Response from the owner11 months ago
Mr. Wiley, Thank you for your recent four star rating of the Pocomoke City VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
George Foster
1 year ago
5

Been coming here for many years and on Market Street previously for over 20 years .Very efficient - friendly extremely professional and excellent genuine positive regard in all aspects. Tamara has been there for years along with Dr. Bautista and Tanya Mental Health and lab Tech Tijuana takes blood with ease. This Clinic is outstanding and of 5 star Services n commitment to everyone!!!!!!!

Response from the owner1 year ago
Mr. Foster, Thank you for your recent five star rating of the Pocomoke City VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
David Thomas
1 year ago
5

Fantastic staff truly caring for us vets

Response from the owner1 year ago
Mr. Thomas, Thank you for your recent five star rating of the Pocomoke City VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
M STEVENS
5 years ago
2

Response from the owner5 years ago
Mr. Stevens, We are very sorry that you did not have a good experience recently when trying to reach a staff member a the Pocomoke City VA Outpatient Clinic. Our goal is to provide exceptional customer service to all Veterans and their family members. I encourage you to contact one of our Patient Advocates by calling (410) 642-2411, ext. 25097 to report this so it can be tracked and addressed. Thank you. VA Maryland Health Care System
Wayne Mills
6 years ago
5

Dr. J (and the entire staff) are professional and very much concerned about patient issues and related questions. They are efficient and dedicated to providing quality health care!

Response from the owner6 years ago
Mr. Mills, Thank you for your recent five star rating of the Pocomoke City VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
Joseph Pryor
6 years ago
5

Katie Miller
8 years ago
1

Run away as fast as you can.

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