Glen Burnie VA Outpatient Clinic – VA Maryland Health Care System

808 Landmark Drive
Glen Burnie, MD 21061

VA Maryland Health Care System - Glen Burnie CBOC MD 21061

About Glen Burnie VA Outpatient Clinic – VA Maryland Health Care System

Glen Burnie VA Outpatient Clinic is part of the VA Maryland Health Care System. The clinic provides primary care and general outpatient (OP) or specialty services. This includes mental healthcare and women’s health services. You’ll find ‘em located in Glen Burnie, Maryland.

They also offer preventive health and education services, medical screenings and referrals to specialized and inpatient care. The aspect of their services I especially find remarkably beneficial and helpful is their social work. Social workers can connect you to community resources like housing, employment support and financial aid. This can make for impressive recovery support after receiving treatment from the facility.

Another great thing is that you can potentially access care without enrolling in the VA health care. They offer same day appointments, telehealth visits or walk-in express care for urgent medical issues.

They offer outpatient mental health programs to help veterans tackle common psychiatric conditions like depression, anxiety and PTSD. This program also addresses substance use disorders and co-occurring conditions. The latter is when someone is dealing with both addictive behavior and mental issues.

The program is led by caring and experienced professionals who specialize in individualized treatment. These experts are committed to helping you address these behavioral issues and lead a healthy lifestyle.

The core services involve consultation, evaluation/assessment and individual and group therapy. Group therapy is one of the most potent recipes to tackle negative emotions that fuel behavioral challenges. It teaches you to manage stress and emotions better, communicate effectively, and build healthy relationships. These essential life skills promote sound coping and relapse prevention mechanisms necessary for lasting recovery.

Aftercare services may involve connections to VA community resources to support your recovery, such as housing and employment.

The best part is that their services are affordable and have flexible payment options. They accept Medicare, Medicaid and TRICARE. You can also fund your treatment through VA financial hardship assistance if you’re uninsured and having financial difficulties. You may even get help with transportation to and from your appointment if eligible.

Latest Reviews

leslielemus est 2011 - 2015
3 months ago on Google
5
Response from the owner2 months ago
Leslielemus, thank you for your recent five-star rating of the Glen Burnie VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Michelle Edwards
9 months ago on Google
5
Over the past two years, I ve been to this clinic several times and I have not had ANY issues. Not one. Dr. Fischer is my primary care physician and she is very knowledgeable, responsive, and great bedside manner. I was also seen by a Nurse Practitioner, can t remember her name but great service. Everyone is very nice and pleasant. A breath of fresh air, especially compared to the main VA.
Response from the owner8 months ago
Ms. Edwards, thank you for your five star rating about the Glen Burnie VA Outpatient Clinic and your positive comments. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Ernst Baptiste
9 months ago on Google
5
Just had my appointment with my VA doctor, Dr. Ramrup. I have been coming to this location for a long time. The staff here are caring & professional. Doctor Ramrup is an excellent doctor and always takes time to listen to my concerns & questions. She is always readily with answers and very patient. I highly recommend Glen Burnie VA Medical Center.
Response from the owner8 months ago
Mr. Baptiste, thank you for your five star rating of the Glen Burnie VA Outpatient Clinic and your positive comments about Dr. Ramrup. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.

Location

Accepted Insurance

Glen Burnie VA Outpatient Clinic – VA Maryland Health Care System works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • executive iconExecutive Setting
  • wifi iconWifi

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 244413

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 254126

Contact Information

Phone icon (410) 590-4140
Building icon

808 Landmark Drive
Glen Burnie, MD 21061

Fact checked and written by:
Chika Uchendu
Edited by:
Peter Lee, PhD

Reviews of Glen Burnie VA Outpatient Clinic – VA Maryland Health Care System

3.41/5 (28 reviews)
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Reviews

1

STAY FAR AWAY! VERY FAR AWAY FROM THIS PLACE!!! You can't ever get an appointment, they just keep putting you on the back burner so they don't have to deal with you. They don't listen to the patient when they say they need appointments by (x/x/xx) date, because of specific r ... Read More

Reviewed on 1/10/2023
3.5

Very nice and friendly staff and will help with whatever your needs are. The only thing you have to shedule your appointment at least 1 month before to be seen.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (26 reviews)
leslielemus est 2011 - 2015
3 months ago
5

Response from the owner3 months ago
Leslielemus, thank you for your recent five-star rating of the Glen Burnie VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Michelle Edwards
9 months ago
5

Over the past two years, I ve been to this clinic several times and I have not had ANY issues. Not one. Dr. Fischer is my primary care physician and she is very knowledgeable, responsive, and great bedside manner. I was also seen by a Nurse Practitioner, can t remember her name but great service. Everyone is very nice and pleasant. A breath of fresh air, especially compared to the main VA.

Response from the owner9 months ago
Ms. Edwards, thank you for your five star rating about the Glen Burnie VA Outpatient Clinic and your positive comments. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Ernst Baptiste
9 months ago
5

Just had my appointment with my VA doctor, Dr. Ramrup. I have been coming to this location for a long time. The staff here are caring & professional. Doctor Ramrup is an excellent doctor and always takes time to listen to my concerns & questions. She is always readily with answers and very patient. I highly recommend Glen Burnie VA Medical Center.

Response from the owner9 months ago
Mr. Baptiste, thank you for your five star rating of the Glen Burnie VA Outpatient Clinic and your positive comments about Dr. Ramrup. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Kiara Gaines
11 months ago
1

This is the worst location I ve been to. If you can go to the VA Hostpital in Baltimore, then go. The intake staff are more patient and nicer than this location. I ve been trying to make an appointment at this location for months. Every time I called I m number 30 in line. Unfortunately I can t sit on hold for hours only to be hung up on, everyday. Please do better bc people have earned and need these resources.

Response from the owner11 months ago
Ms. Gaines, I am sorry that you experienced a delay in scheduling an appointment at the Glen Burnie VA Outpatient Clinic. We strive to provide the best care possible to Maryland's veterans in the most courteous and efficient manner, but that obviously did not happen for you. I am going to have one of our Patient Advocates contact you to assist you in scheduling your appointment. If you experience a problem in the future with scheduling an appointment, please contact one of our Patient Advocates by calling (410) 605-7099. Thank you for your service!
Michael Schoppert
1 year ago
5

Run very professional.

Response from the owner1 year ago
Mr. Schoppert, Thank you for your five star rating of the Glen Burnie VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
Matthew Whalen
1 year ago
5

Response from the owner1 year ago
Mr. Whalen, Thank you for your five star rating of the Glen Burnie VA Outpatient Clinic. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
Leah Duke
2 years ago
1

I was just told by a GB front desk representative that they "don't answer the phones anymore" as a rule. "We don't do that" and "call the general VA appointment line, someone there will probably answer". But, ummm, when the general appointment representative answers you tell them that you need to talk to someone from your care team, GB Outpatient doesn't answer for them either. Sooooo....truly not a place to go if you are looking for healthcare.

Response from the owner2 years ago
Leah Duke, I apologize that you have not been able to reach a member of your primary care team. The best way to communicate with your primary care team is via Secure Messaging through MyHealtheVet. To register for my HealtheVet and Secure Messaging, please visit www.myhealth.va.gov. I will also have one of our Patient Advocates contact you to offer their assistance. If you have a problem scheduling care in the future, please contact one of our Patient Advocates by calling (410) 605-7099. Thank you. VA Maryland Health Care System
Chad
2 years ago
1

Response from the owner2 years ago
Chad, We are very sorry that you did not have a good experience recently at the Glen Burnie VA Outpatient Clinic. Our goal is to provide exceptional customer service to all Veterans and their family members. I encourage you to contact one of our Patient Advocates by calling (410) 605-7099. Thank you. VA Maryland Health Care System
10 O'Clock Tommy
2 years ago
1

My primary care is going downhill fast !Through secure messaging begining 09/28, I have asked my primary care doctor of pact team 4 at the GB Clinic to call my Giant pharmacy to renew my blood pressure meds. It's been almost 2 weeks, 4 secure messages, 2 replies from nurses and I've not had meds for almost a week!!!There is no way to contact by voice... Phones aren't answered and can't leave message for Pacteam.Called customer advocate line last week.. no return call!!!!People at VA GB clinic apparently don't give a hoot about Vets !

Response from the owner2 years ago
10 O'Clock Tommy, I am sorry that you have not received a return phone call from a member of your primary care team at the Glenn Burnie VA Outpatient Clinic. If you send an e-mail to vamhcspublicrelations@va.gov referencing your issue, I will be happy connect you to a member of your primary care team. When sending your e-mail, please do not include any personally identifiable information since email is not secure. Thank you for your service! VA Maryland Health Care System
Brian Woryk
2 years ago
2

On site care is stellar, contacting the clinic by phone is an absolute failure at all times. Most of the phone options send you to the Baltimore campus. The "speak to a primary team member" option goes dead, with no voice mail after 12 rings. The "speak to a nurse" option goes to a voicemail that is not set up, thus no messages are taken.

Response from the owner2 years ago
Mr. Woryk, We are glad that you are happy with the care you are receiving at the Glen Burnie VA Outpatient Clinic, but we apologize for any delays you have experience in reaching a member of your health care team. Our goal is to provide exceptional customer service to all Veterans and their family members. We encourage you to use Secure Messaging via MyHealtheVet to connect with your primary care team. To enroll for MyHealtheVet, please visit www.myhealth.va.gov. If you ever have difficulty reaching a member of your primary care team in the future, please contact one of our Patient Advocates by calling (410) 605-7099. Thank you. VA Maryland Health Care System
Corey Pettigrew
2 years ago
1

The VA system is terrible. If you're sick and want to be seen you have to go to the ER and wait there because a scheduled appointment is 30-90 days out from the day you called. SMDH

Response from the owner2 years ago
Mr. Pettigrew, We apologize if you had a delay in receiving a scheduled clinic appointment at the Glen Burnie VA Outpatient Clinic, but we are currently down several primary care providers. We are in the process of recruiting and onboarding new primary care providers, which will resolve this issue. If you are ever not able to schedule a primary care appointment within 20 days, you are eligible to receive a primary care appointment in the community at VA expense. Additionally, VA has an Urgent Care Benefit that allows you to visit an in-network urgent care provider in your community without any prior authorization. For more information about VA's Community Care benefit, please visit https://www.va.gov/COMMUNITYCARE/programs/veterans/index.asp. Thank you. VA Maryland Health Care System
paul manso
2 years ago
1

I've been calling for the past year to try for a referral, nothing. Option 4 is effectively fake and a waste of time.

Response from the owner2 years ago
Mr. Manso, I apologize that you have not been able to reach a member of your primary care team. The best way to communicate with your primary care team is via Secure Messaging through MyHealtheVet. To register for my HealtheVet and Secure Messaging, please visit www.myhealth.va.gov. I will also have one of our Patient Advocates contact you to offer their assistance. If you have a problem scheduling care in the future, please contact one of our Patient Advocates by calling (410) 605-7099. Thank you. VA Maryland Health Care System
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