VA Maine Healthcare System – Lewiston / Auburn CBOC

15 Challenger Drive
Lewiston, ME 04240

About VA Maine Healthcare System – Lewiston / Auburn CBOC

Lewiston / Auburn CBOC, part of VA Maine Healthcare System, provides Primary Care, Lab, Mental Health, and Telehealth services. VA Maine Healthcare System - Lewiston / Auburn CBOC is a clinic located in Lewiston, Maine.

VA Maine Healthcare System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They welcome the opportunity to serve America’s Veterans by making them their first priority.

The VA provides Military Sexual Trauma (MST) counseling and treatment in a free and confidential manner. The treatment is for both male and female veterans for mental and physical conditions. Military Sexual Trauma (MS) is the term used to refer to sexual assault or sexual harassment that occurred while the Veteran was in the military.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

jessica willy
4 months ago on Google
5
Amazing and kind nurses and staff! The doctors are have all been very kind!
Jeffrey Parquette
9 months ago on Google
5
Friendly and respectful people
Philip Asselyn
1 year ago on Google
5
COULD not ask for a better care everyone there is wonderful it s a clean very clean facility and I enjoy going there as much as I can

Location

Accepted Insurance

VA Maine Healthcare System – Lewiston / Auburn CBOC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

dollar-outline iconFinancing available

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2460

Contact Information

Phone icon (207) 330-2700
Building icon

15 Challenger Drive
Lewiston, ME 04240

Reviews of VA Maine Healthcare System – Lewiston / Auburn CBOC

3.88/5 (23 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
13
4
3
3
2
2
0
1
5

Reviews

3.5

I know this place can be obsolete, but don't take your aggressions? on these people. I honestly believe they are doing their best on a system that has everything against them. They deserve a raise and more

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (22 reviews)
jessica willy
4 months ago
5

Amazing and kind nurses and staff! The doctors are have all been very kind!

Jeffrey Parquette
9 months ago
5

Friendly and respectful people

Philip Asselyn
1 year ago
5

COULD not ask for a better care everyone there is wonderful it s a clean very clean facility and I enjoy going there as much as I can

Fred M
1 year ago
5

First time coming to this clinic, had a great experience.Was scheduled through the VA for an eye exam, my date was within two weeks of scheduling it.Coming up to the facility, there is plenty of parking available. You will need a mask to enter the clinic, and they will ask you to change your mask for a new one that they provide. The clinic is very clean and well maintained, with a nice, quiet and relaxing atmosphere.I checked in at the front desk and then walked to the eye exam waiting area. I was attended to very quickly, within 10 minutes someone came to me and pulled me into one of the optometry room. The exam portions went great with the doctor and the technician.They do offer one free pair of prescription eyeglasses with a great selection of frames. They even offered me the transition lenses with the anti-glare coating as well. The glasses are delivered by mail within 2-3 weeks. I was also given a copy of my updated prescription. Can t speak to some pf the other functions at this clinic yet, but optometry here was great.

daisymay2319
1 year ago
5

Had an eye exam today and will be getting new glasses soon. These VA folks at this Lewiston Clinic are just a joy to be around. I was promptly greeted, processed and the exam was thorough and totally professional. I love my VA Lewiston Clinic!

Elwood Cobb
2 years ago
5

We Live in Deer Isle and because Bangor VA and Togus VA was booked far ahead we was referred her for My Wifes Test she needed. We was able to get in with in a Day plus got gere 1 and 1/2 hours early and was able to get test done immediately. Very Friendly staff and loads of parking spaces. Very nice Facility. At least we had excellent visit. Very pleased. Worth the long drive.

Ann Hilton
2 years ago
5

Best service at lewiston clinic and Togus

RJ M
2 years ago
1

Horrible mental health help at this clinic.

Nicolas Hamlin
2 years ago
1

Mental heath doc just showed me youtube videos and made fun of me. Door warrior wouldn't let me in with a face shield. Blood draw person couldn't be bothered so mine was never completed. Bottom line, you get what you pay for here. .

Roy Cogswell
3 years ago
5

Have been there several times for various tests and found staff to be very helpful and knowledgeable.

Tom Sing
4 years ago
5

Employee's were all friendly, helpful, men's & ladies have separate bathrooms

Stephen Arlaud
4 years ago
4

For the most part, services here are very good. The thing I miss here is cellphone coverage and there is no WiFi here. When I am here for meetings and appointments, I don't have WiFi for making calls,texts or access to the internet. If you need to contact a ride or send and receive texts, or access the internet you are unable to do it here. The only real reason for four stars is the lack of Wi-Fi and cell phone reception being non existent. I have my primary care doctor here and the clinic has xray, lab, hearing and eye clinic along with mental health.Update 11/21/19:Today I was here for an appointment and I was surprised I had cell coverage with LTE at small strength. I have republic wireless service on my phone. I don't know if this was just a fluke or will remain. I will have to keep checking and see if it continues. There still is no WiFi.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for VA Maine Healthcare System – Lewiston / Auburn CBOC

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Health Care Resource Centers Lewiston
Lewiston, ME (207) 503-6693

Health Care Resource Centers Lewiston

Merrimack River Medical Services offers outpatient treatment for individuals... read more.
Summit Achievement
Fryeburg, ME (207) 697-2020

Summit Achievement

Summit Achievement is a licensed treatment center dedicated to help boys and... read more.
MaineGeneral Health
Augusta, ME (207) 626-1000

MaineGeneral Health

MaineGeneral Medical Center is located in Augusta, Maine. MaineGeneral Medic... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?