VA Healthcare Center at New Albany

New Albany, Indiana

4347 Security Parkway
New Albany, IN 47150

(502) 287-4100
3.1 (31 reviews)

About VA Healthcare Center at New Albany

The VA Healthcare Center in New Albany, Indiana, is a part of Veterans Administration of Louisville, Kentucky. At the New Albany clinic, veterans and their families can receive outpatient comprehensive medical and mental health care, including alcohol and substance use disorder treatment. Referrals are usually required.

This clinic provides both medical and mental health care utilizing a patient aligned care team model (PACT) to ensure that veterans receive the care they need. Along with the PACT team, veterans can work with their HealthVet coordinator to schedule appointments, refill prescriptions, view test results and communicate with their healthcare team.

The veterans administration covers alcohol and substance use disorder treatment. Some of the covered evidence-based modalities include cognitive behavioral therapy (CBT), motivational interviewing (MI), Motivational enhancement therapy (MET) and contingency management (CM).

The Veterans Administration uses a harm reduction approach to alcohol and drug addiction. They believe that harm reduction keeps veterans alive while continuing to promote healthier behavior. The use of FDA approved medications such as methadone, buprenorphine, acamprosate, disulfiram, naltrexone and topiramate for medication assisted treatment is covered by the VA. Research has found that the use of these medications, especially in early recovery, helps decrease withdrawal symptoms and craving, reduces the risk of relapse, lowers the risk of overdose death and helps to prevent the transmission of blood borne infectious diseases such as hepatitis and HIV/AIDS.

Individuals who have benefits under the Veterans Administration can receive treatment at the New Albany Clinic. The clinic is open Monday through Friday but closed on federal holidays.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

aftercare iconAftercare

Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

military-hat iconMilitary program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rational Behavior Therapy

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7769

Phone icon Contact

Phone icon (502) 287-4100
Building icon

4347 Security Parkway
New Albany, IN 47150

Call Now - Help is Available
Get Help Now - 463-388-1405
Question iconSponsored
Edited by:
Peter Lee, PhD

Reviews

3.1 (31 reviews)
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Google Rating

3.1 (31 reviews)
Roderick Sember
1 month ago
4

This place has improved greatly. I used to get nervous about giving blood but they have professional ladies in there that make it seem effortless. Wait times are never too bad and the people are kind.

Josh Roberts13
6 months ago
1

Show up 15 minutes early for appointment. Don t get called back til 22 minutes after my slotted time for a routine appt. Then I get told the doctor is behind and won t even be able to see me today because they were leaving early

Amanda Beirne
6 months ago
1

The VA in this area is a joke but the New Albany clinic takes the cake. Call to get an appointment and it's over a month out! The staff are rude and not very helpful

T man
9 months ago
5

If there is a BETTER VA facility in the country Ide have to see it!! Im blown away by the speed and thoroughness at the New Albany IN VA. Check in is extremely easy with smiling faces. Every visit Ive ever had there Ide no sooner checked in, made a quick restroom visit and my name is being called. Seamless. ..It seems like people in general are quick to complain these days and rarely does good work get the acolades it deserves. ...Well Im giving the entire New Albany IN VA one big shout out!!!! They ARE the model for a world class healthcare facility in my opinion!T. NorthernSellersburg IN

Erich Winnecke
9 months ago
5

Good treatment

Mac Walker
1 year ago
1

Zachariah Peacock
1 year ago
2

Good luck getting prescriptions on time. Order them as soon as you get the first ones and you MIGHT get them before you run out(if you order an emergency 1 week supply make sure they mark it back to the full supply on the next order). Withdrawals from SSRIs suck.

Martin Kittridge
1 year ago
5

James Shelton
2 years ago
5

Rod Rothrock
2 years ago
4

Checked in a little early, was seen promptly. Everyone was courteous and friendly.

Joey Rivera
2 years ago
5

I cannot say enough good things about this clinic. The bottom line is, they genuinely care about their patients. Your health is up to you to manage, so speak up and they'll help you be healthy. They aren't fortune tellers, so don't get made about something they didn't see within your 30 minute visit. Be aggressive and they'll help you be healthy.

cobb 0311
2 years ago
1

If i could give zero stars i would. Litterally walked in their told them about my back pain and it was bad. Im guessing there is only one doctor that works here (i had a female doctor). right off the bat she said i need physical therapy and that would be it. No matter how much i told her how bad this is, that was the response. After a heated argument i finaly got her to at least give a order for a full back MRI (she wasnt happy about it). Turns out my spine is literally twisted and my thyroid wasn't working. I got fed up and left. I still get emails stating i missed my psychological pain appointments (that i never agreed to go to). The VA i go to now is awesome and so many people fly into this va to get treated. ITs in PA, if your a vet and need real treatment, You put your life, in your own hands, not theirs. if you just got mild issues, don't need anything more than aspirin, go for it.

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