VA Healthcare Center at Fort Knox

851 Ireland Loop Fort Knox, KY 40121
InpatientOutpatient
The facilities at VA Healthcare Center at Fort Knox in Fort Knox, KY 1

About VA Healthcare Center at Fort Knox

VA Healthcare Center at Fort Knox is a public clinic located in Fort Knox, KY. VA Healthcare Center at Fort Knox specializes in the treatment of Primary Care and Mental Health Care.

VA Healthcare Center at Fort Knox exists “to serve the veteran who served us” through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor the nation’s veterans following President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan”.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

The Department of Veterans Affairs (VHA) is committed to providing quality care to all Veterans including lesbian, gay, bisexual and transgender (LGBT) Veterans. VA Healthcare Center at Fort Knox seeks to promote the health, welfare, and dignity of LGBT Veterans and their families.

Latest Reviews

Quiet Storm
1 month ago on Google
1
Byers is the worst and doesn t pay attention I always have to call or send an email asking about the meds that was supposed to be ordered meanwhile she forgot to put it In Also my records has other ppls information and diagnoses
Kathy Smith
1 year ago on Google
1
My husband was late due to a 35 blood sugar and showed them his pump. They said you can sit till a cancellation or come back. Never offering to check him out as he was in a crisis situation then agitated and allowed him to leave and drive across the street to get candy to raise his insulin. They were rude and I called to patient advocate line to coPlain they allowed him to leave without making it safe and after that we got a call from MP s with them saying he slammed a door. It s awful how they treat veterans there. His dr he did have left. Now it s horrible.
S R
1 year ago on Google
1
I ve NEVER left a negative review about the military, in fact I love and miss it. The VA has been amazing to me the staff at all levels have been kind, professional, knowledgeable and always acted in my best interests. So I was shocked, I don t typically get ill or catch a cold etc. So the rarity in 7 years I do I decided to call and see if I could see my PCP. It didn t bother me I had to explain my issue to a clerk that had to zero medical knowledge, just to send me to triage, but then explain it to a healthcare provider again, I was told we can t see you at first I expected this because of the time and stated I realized that I intended on booking an appointment for the following week. No we can t see you AT ALL excuse me, because? Those are Covid symptoms and we don t expose our vets to Covid ( wait , um I m a vet w/21 years of service). I was absolutely confused, I asked why I had not been informed this earlier, and was told I could use an acute care clinic in town. I ask the young lady who was irritated at this point , why I wasn t informed ever of this rule and offered an tele ED/ER visit for a cough and how a doctor could possibly examine a cough/ chest via video? She then asked me if I was refusing care which further irritated me, I absolutely was not. There are 11 symptoms according to the um cough CDC for Covid which basically eliminates a vet from going to the clinic unless you break a bone . You had better you the pain doesn t cause you to cry cause your nose to run and cough or you ll be rejected. The average age of a vet according to a 2021 survey is now 34 to 54.. I m sure it s probably a bit younger considering if a current one was done. How ugly is it to state we don t expose our vets to Covid but go to an acute care to where the civilian population is not commonly at physically healthy the typical people in an acute care waiting room are much older and have multiple issues? Apparently their lives are less important. I m all about the Army, military and our vets, especially our old generation, but this is beyond ignorant
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed primarily for clients exiting detox, those in early recovery, and those in crisis situations that may increase their risk of relapse. Clients reside at the inpatient treatment center for the length of the program, which may range from two weeks to more than 18 months, depending on the program design. Inpatient treatment typically includes 24-hour clinical care and extensive addiction counseling and recovery education using CBT, DBT, RBT, motivational interviewing or other psychotherapeutic approaches.
aftercare iconAftercare Support
Rehab aftercare programs ensure clients' access to continuing care after the completion of intensive inpatient treatment. Outpatient care is often considered a component of drug rehab aftercare, but most clients continue to receive support services after being discharged from formal treatment. Service portfolios are customized to clients' unique and evolving needs and are often designed in collaboration with clients' case managers and care teams. Peer coaching, career counseling, relapse prevention, and 12 step program induction are standard.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7769

Contact Information

Phone icon (502) 624-9396
Building icon

851 Ireland Loop
Fort Knox, KY 40121

Reviews of VA Healthcare Center at Fort Knox

3.2/5 (18 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (18 reviews)
Quiet Storm
1 month ago
1

Byers is the worst and doesn t pay attention I always have to call or send an email asking about the meds that was supposed to be ordered meanwhile she forgot to put it In Also my records has other ppls information and diagnoses

Kathy Smith
1 year ago
1

My husband was late due to a 35 blood sugar and showed them his pump. They said you can sit till a cancellation or come back. Never offering to check him out as he was in a crisis situation then agitated and allowed him to leave and drive across the street to get candy to raise his insulin. They were rude and I called to patient advocate line to coPlain they allowed him to leave without making it safe and after that we got a call from MP s with them saying he slammed a door. It s awful how they treat veterans there. His dr he did have left. Now it s horrible.

S R
1 year ago
1

I ve NEVER left a negative review about the military, in fact I love and miss it. The VA has been amazing to me the staff at all levels have been kind, professional, knowledgeable and always acted in my best interests. So I was shocked, I don t typically get ill or catch a cold etc. So the rarity in 7 years I do I decided to call and see if I could see my PCP. It didn t bother me I had to explain my issue to a clerk that had to zero medical knowledge, just to send me to triage, but then explain it to a healthcare provider again, I was told we can t see you at first I expected this because of the time and stated I realized that I intended on booking an appointment for the following week. No we can t see you AT ALL excuse me, because? Those are Covid symptoms and we don t expose our vets to Covid ( wait , um I m a vet w/21 years of service). I was absolutely confused, I asked why I had not been informed this earlier, and was told I could use an acute care clinic in town. I ask the young lady who was irritated at this point , why I wasn t informed ever of this rule and offered an tele ED/ER visit for a cough and how a doctor could possibly examine a cough/ chest via video? She then asked me if I was refusing care which further irritated me, I absolutely was not. There are 11 symptoms according to the um cough CDC for Covid which basically eliminates a vet from going to the clinic unless you break a bone . You had better you the pain doesn t cause you to cry cause your nose to run and cough or you ll be rejected. The average age of a vet according to a 2021 survey is now 34 to 54.. I m sure it s probably a bit younger considering if a current one was done. How ugly is it to state we don t expose our vets to Covid but go to an acute care to where the civilian population is not commonly at physically healthy the typical people in an acute care waiting room are much older and have multiple issues? Apparently their lives are less important. I m all about the Army, military and our vets, especially our old generation, but this is beyond ignorant

Sherri Lee Cummins
1 year ago
5

All front desk staff, nurses, and health care providers I have seen were wonderful, here! They were courteous, professional, and the providers gave me the best care possible!

D'Ann Star
1 year ago
5

The Receptionists are very professional and friendly, easy to get a Real Person on the phone great service also

Linda Pharris
2 years ago
3

The staff has always been nice until recently an older veteran had theiservice dog and it would bark at people going near the Vet who was quietly speaking to the dog trying to reasure it but some woman came out anwad rude to the Vet it was embarassing for the Vet and the few of us standing by waiting the woman didn't try to understand the dog was learning to protect the Vet the Vet had quieted the dog but the woman spite so loadly that everyone heard her say the Vet would have to remove the dog from the clinic if she continued to bark at strangers walking by the vet it was so awful for the Vet who was there for emotional support from her Dr and the supposidly educated and well informed medical staff that woman had no mercy or understanding if I'd had been her boss I would have fired her it was awful but Like I first said the staff is usually kind , helpful and understanding that woman was either new or having a bad day she was so unprofessional

Dee Creson
2 years ago
5

Chrissy Mobley
3 years ago
5

Brand new VA CBOC, serving those who served for US!

Jeremiah Hess
4 years ago
2

It's nearly impossible to get a hold of someone at CBOC. I want to talk to a person, not a voicemail. Completely ridiculous.

Kerry-ann Wheatley
4 years ago
1

Dr. Jill Bower is the WORSE! She refuses to sign paperwork so her patient can go back to work. She shouldn't be a Dr because she is horrible with her patients.

Kerry Tooley
4 years ago
5

Great staff and team very grateful for their commitment to excellence and Ms. Ray is outstanding!

Kiarra Johnson
4 years ago
2

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