PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic

3141 Centennial Boulevard
Colorado Springs, CO 80907

VA Eastern Colorado Health Care System - PFC Floyd K. Lindstrom OP Clinic CO 80907

About PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic

VA Eastern Colorado Health Care System - PFC Floyd K. Lindstrom Outpatient Clinic is a public rehab located in Colorado Springs, CO. VA Eastern Colorado Health Care System - PFC Floyd K. Lindstrom OP Clinic specializes in the treatment of Mental Health Care.

VA Eastern Colorado Health Care System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor the nation’s veterans following President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan”.

PFC Floyd K. Lindstrom OP Clinic provides Primary Care services for veterans in the Colorado Springs area.

Some of the services offered by VA Eastern Colorado Health Care System – PFC Floyd K. Lindstrom OP Clinic include Behavioral Health Care, Laboratory, Prescriptions, and Personal Care. They are a handicapped accessible clinic.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new health care technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Rich M
1 month ago on Google
1
What a clown show this place is. I've been trying to get appointments and everytime I'm told their schedulers will contact me. After 3 days without contact I'll reach back out and I'm just flat out lied to with this place telling me that they called (but no calls show in my log) and that that left a voicemail (but there is no voicemail). They have my correct contact info, so they are doing what the VA does best.... Lie.It's sad that this is all that veterans have here in this town. The main center in Aurora isn't much better, but I have had better results through them.If you're a veteran using this BA center, be wary.
Rebecka Reatherford
1 month ago on Google
5
extremely efficient and pleasant !
James Santos
1 month ago on Google
1
The only thing this Va got good at is covering up mistakes

Location

Accepted Insurance

PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients entering an inpatient rehab typically require more intensive treatment than those in outpatient care. Clients often start inpatient treatment immediately after completing a detox program. Upon admission, they engage in extensive psychotherapy, receive recovery-focused life skills training, and participate in evidence-based complementary therapies, such as meditation, massage, acupuncture, and/or animal, creative arts, recreational, and experiential therapy.
intensive-outpatient iconIntensive Outpatient
Clients receiving care in an intensive outpatient program (IOP) engage in a minimum of nine hours of treatment per week on average. However, many intensive outpatient rehabs offer up to 20 therapeutic hours weekly. IOP services are ideal for those in early recovery or who are at an elevated risk of relapse. IOP may be chosen in lieu of inpatient rehab. Treatment modalities typically include psychotherapy, life skills training, medication assisted treatment (MAT), and holistic care.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
12-step icon12-Step
Addiction recovery based on a 12 step program model is rooted in peer support and spiritual development. Participants regularly attend 12 step meetings, which are free, anonymous, peer-led, and available throughout the day and night in most communities. Clients' recovery is achieved progressively as they work through the 12 steps, which teach them to understand and address the root causes of their addiction, become accountable for their choices, and relinquish control over that which cannot be changed.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
medically-assisted-detox iconMedically Assisted Detox
The process of medically assisted detox usually takes place in an inpatient setting while under the 24/7 care of a team of licensed medical professionals. It's considered the safest way to rid the body of all addictive substances and prepare you for a transition into either an inpatient program or various forms of outpatient rehab. The program length varies depending on your needs, but it typically takes about 5-7 days.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Creative arts therapy can take place in individual or group sessions. It may include reading poetry, journaling, making videos, or scrapbooking. These expressive activities allow participants to tap into emotions and process challenges in ways other than talking about their problems.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • recreation iconRecreation Room
  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • car iconPrivate Transportation

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 230159

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 385147

Contact Information

Phone icon (719) 327-5660
Building icon

3141 Centennial Boulevard
Colorado Springs, CO 80907

Reviews of PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic

2.92/5 (26 reviews)
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Reviews

1

The mental health service is horrible, every time I come to this place I receive bad service. The only thing that matters to them is their paychecks and not the health of the people, they took more than 3 months to be able to assist me. Overall waste of my time.

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Rich M
1 month ago
1

What a clown show this place is. I've been trying to get appointments and everytime I'm told their schedulers will contact me. After 3 days without contact I'll reach back out and I'm just flat out lied to with this place telling me that they called (but no calls show in my log) and that that left a voicemail (but there is no voicemail). They have my correct contact info, so they are doing what the VA does best.... Lie.It's sad that this is all that veterans have here in this town. The main center in Aurora isn't much better, but I have had better results through them.If you're a veteran using this BA center, be wary.

Rebecka Reatherford
1 month ago
5

extremely efficient and pleasant !

James Santos
1 month ago
1

The only thing this Va got good at is covering up mistakes

Larry Schubarth
1 month ago
1

thank you for your disservice

Rita Warburton
2 months ago
5

I have never had a bad experience here. People love to blame the VA system. My husband has civilian medical and it's a very poorly run system. The for profit civilian medical system is a mess. He never has the same doctor and even when he has serious problems he can't get treatment unless he goes to urgent care. The whole medical for profit system is a medical disaster. Politicians controlling doctors is immoral. The people and doctors at the VA do a great job on very little funds provided. Thank you for caring.

Floyd Ancheta
3 months ago
5

Fast & Efficient Medical Support Staff

Robert Fallon
3 months ago
1

My hearing aid on the right side died with a bad ITE speaker so now I am One-sided Deaf. I had trouble hearing and understanding my Wife before this as she has Parkinson's and does this 'kind of a mumble' with a very low volume when she speaks. This is a known effect of PD.So Today, Monday we get up early to go to the VA, PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic in Colorado Springs to see what they can do to swap out the Speaker.The Speaker itself is a replaceable module that take about 5 minute (or less to change out). It is designed this way because the Manufacturer knows it can go bad.We get up early and head out the Clinic. Arrive about 7:45AM and head to the Receptions Desk at the Audio Department. We are told by the Receptionist there that She is "Sorry" but they only do repairs on Wednesday. She can't/won't help. Sorry!Now the issue here is VA use to repair/check HA's or issues on a walk-in basis until 10AM four days a week.She further informs us that Wednesday is the only day and it is between 8am and 10am. Don't show up at 8am because they only take the first 20 people through the door and while the doors open at 7:30 the line starts at 7am.Guess clients 21 and beyond are SOL until the following week or weeks.Sorry wish I could help but Sorry. Well where do I get a survey form for complaints? SEE THE MAIN FRONT ENTRY DESK.Guess what? That desk is also attended by a SORRY PERSON. Seems that just about Everyone is SORRY.So now I guess our next option is to get up at 5:30 to be at the door at 6:45 to get into line and wait 45 minutes for the doors to open.My HA are connected to my Cell and without it working I am forced to wear the current and the last backup. ONE side only for Phone calls. Can't use Phone now! Wife has Parkinson's and can't leave her alone at home. Wednesday I will load her and her wheelchair up at 6:30AM so that they can take my HA and apply the 5 Minute fix.Thus the one star because choosing zero is not an Option.The VA Clinic in Colorado Springs is one SORRY PLACE. That has only gotten worst over the last few years.

Sam Johnson
3 months ago
1

Several times now I've called, been on hold for 20 minutes, and then was hung up on without ever speaking to a human. The individuals who work there are generally good, but the VA, this clinic included, is crippled by deep systemic flaws that make it nearly impossible to receive the help so many of us veterans need.

Jonathan edens
3 months ago
4

The VA is so much better than it was in 07 when I was med. Discharged. However, it still needs improvement. But, I do believe they are on the right track and putting forth a good effort. Thank you VA employees for your hard work for us vets.

Raffiel Mao
3 months ago
1

your always on hold for a verry long time just to get hung up on or ppl saying they cant hear you.

Jamie Mosier
3 months ago
3

The patient advocates are great. As well as the in processing. The reason for three stars. The primary care provider actually acts like it is a inconvenience to treat me. Additionally there is no accountability with the contracted agency with processing disability claims.

Julio Jaramillo
4 months ago
5

Overall Experience
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