VA Connecticut Healthcare System – Willimantic CBOC

1320 Main Street
Windham, CT 06226

VA Connecticut Healthcare System Willimantic VA Clinic CT 6226

About VA Connecticut Healthcare System – Willimantic CBOC

Located in Willimantic, Connecticut, VA Connecticut Healthcare System - Willimantic CBOC provides addiction treatment to veterans who are dealing not only with substance abuse disorders but dual diagnosis disorders as well. Co-occurring mental health conditions are very common in addiction, but they’re especially common when someone experiences a lot of trauma. This is often the case with veterans who have seen a lot during their time on active duty. Many times mental health conditions such as PTSD, depression, anxiety and schizophrenia can become prevalent in the lives of veterans who have suffered during their time in the military. This is why it’s very important that virtually all of these veteran clinics provide dual diagnosis treatment alongside addiction care. This center is also welcoming to anyone who is a part of the LGBTQ+ community who may need specialized care. The level of care at this clinic falls under the outpatient category, since you will be able to return home after treatment is over for the day. Aside from this, they offer health maintenance services, community support, and of course, counseling services.

The counseling services at this outpatient clinic cover quite a bit. While they don’t offer residential treatment, you’ll find a great deal of help with their individual therapy, group therapy, and marriage or relationship counseling options. They also offer medication assisted treatment for those who have severe addictions that require medication for a safe detox. This is very important since some withdrawal effects can be harmful to the individual, or at the very least, extremely challenging and uncomfortable. Medication such as Vivitrol can help lessen some of those uncomfortable cravings and withdrawal symptoms.

Latest Reviews

bohdii nirvana
1 month ago on Google
1
You're better off catching a flight to Tijuana and being seen by a backdoor DR. (you'll probably get actual help there compared to here)The staff are very pleasant but the doctors don't see you as a human being and have zero regard for your health or your opinion.Steer clear of this place.
k Stro
1 month ago on Google
1
Absolutely useless. A VA dr asked a dementia patient if he needed anything. He said no. Not seeing how he has declined. That he can t stand or walk. Doesn t know what day it is. Lost all bowel and bladder control. Not eating properly.
Kevin Burr
3 months ago on Google
1
This is not a safe space for LGBTQ + veterans. The Connecticut Department of Veterans Affairs in Connecticut has too many personnel with political and religious beliefs that prevent any individual who is not straight and white from getting care. The providers are not intellectually curious and do not understand the needs of our veterans. The VA Connecticut is a dangerous place to get any kind of medical care. They allowed me to be sick for years when I had a treatable condition. The lack of motivation or action caused me permanent neurelogical injury. You are better off going to an emergency room for your medical needs. GAY IS NOT OK AT THE V.A. STAY AWAY

Location

Accepted Insurance

VA Connecticut Healthcare System – Willimantic CBOC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 150301

Contact Information

Phone icon (860) 450-7583
Building icon

1320 Main Street
Windham, CT 06226

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of VA Connecticut Healthcare System – Willimantic CBOC

3.74/5 (10 reviews)
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Reviews

5

I have been a patient in this place for a while and all the staff is exceptional, I am surprised by the level of professionalism and care they provide to patients. Great place.

Reviewed on 3/5/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (9 reviews)
bohdii nirvana
1 month ago
1

You're better off catching a flight to Tijuana and being seen by a backdoor DR. (you'll probably get actual help there compared to here)The staff are very pleasant but the doctors don't see you as a human being and have zero regard for your health or your opinion.Steer clear of this place.

k Stro
1 month ago
1

Absolutely useless. A VA dr asked a dementia patient if he needed anything. He said no. Not seeing how he has declined. That he can t stand or walk. Doesn t know what day it is. Lost all bowel and bladder control. Not eating properly.

Kevin Burr
3 months ago
1

This is not a safe space for LGBTQ + veterans. The Connecticut Department of Veterans Affairs in Connecticut has too many personnel with political and religious beliefs that prevent any individual who is not straight and white from getting care. The providers are not intellectually curious and do not understand the needs of our veterans. The VA Connecticut is a dangerous place to get any kind of medical care. They allowed me to be sick for years when I had a treatable condition. The lack of motivation or action caused me permanent neurelogical injury. You are better off going to an emergency room for your medical needs. GAY IS NOT OK AT THE V.A. STAY AWAY

Chrissy Nagel
9 months ago
5

As a lesbian white female who served two tours in Iraq with full sleeves on my arms I can only share my personal experience. My experience so far has been well above that of any other state VA I have walked into. Also, well above most hospitals I have walked into.In July2023 I walked in scared with a lump on my breast with no PCM. Being new to the state coming from Texas I can assure you I didn't have high hopes for this place. Within two weeks I was in UConn health getting a biopsy. I had already gone thru two different tests and had seen an oncologist in West Haven.In November 2023 I decided to try to get them to look at my head. After numerous head traumas(combat related and at home) I have been left with word finding difficulties, light sensitivity, headaches, and what seems to be a nervous system issue on my scalp. I was again immediately set up with the tbi clinic and I'm awaiting that appt.In December I tested positive for a rare gene mutation that left me with a realization. Without the assistance from this clinic I could of gotten cancer and never knew before it was too late. Not to be melodramatic but this clinic probably saved my life.. I told at least 10 providers in Texas about my family history and my mom's mutation repeatedly for 20 years and nothing was done. This clinic took it seriously and for that I am grateful.To wrap things up, FIGHT FOR YOUR HEALTHCARE! If it is serious to you keep bringing it up. Give them a chance. Many chances because I know I'm not at my best 100% of the time. Give them a chance to have a bad day. If it still isn't working go to the Newington VA. We vets are a stubborn bunch who want things to be efficient all of the time. My logic brain has trouble keeping up with my temper. No one gets it right all the time. I hope you all find the care you deserve. To the team that helped me, thank you.

Mat Ski
1 year ago
1

The staff are amazing! However my primary doctor could seem to care less about treating my issues. Have severe foot pain linked to being airborne in the Army. He told me just ice my feet at night. No exam provided, no imaging provided. I also have severe shoulder pain. Said I should do Physical Therapy. Offered me two locations, neither if which are close to where I live. Would have been nice for him to have imaging done to see what the problem is. Also mentioned that I can only eat once a day and then I feel like I can t eat again despite being hungry. He said that s interesting . It seems like they just want to get you in and out as soon as possible. Also scheduled me for bloodwork in 6 months when I haven t had it done in over a year. Not very happy with lack of care provided.

Michael McClure
4 years ago
4

Went there today to talk to my doctor about my medical appointment outcome and scripts and was informed that I have to make an appointment to be able to do this.I informed the receptionist that I call and no one answered the phone. The calls are sent to west haven.This is not a consistent problem.we as veterans need to make sure we act professionally when dealing with them to set by example..I was called back by someone and everything was straightened out and dealt with in a professional manner.did not give it five stars do to the behavior of the front desk receptionist..

Ashley Mcmahon
4 years ago
1

It first started with the front desk lady looking at me scared and greeting me with well we are on a long wait you can sign in if you want . I am in the waiting room with my sick child and I am watching 6 employees walking around talking and eating. While only one nurse is taking patiences into a room. And only taking one patience at a time with a good 20 minute wait for the next name to be called. There won t be a next time. I will be going elsewhere.

Tim Dwyer
4 years ago
5

Doesn't get any better than this! Excellent care. Great staff. Easy to get there

Carlos Correa
4 years ago
5

The best front office staff and a quiet safe environment for veterans.

Nana
5 years ago
5

L J Thon
8 years ago
5

Have been a patient at this facility for several years and everyone there is outstanding in their level of professionalism, caring and just generally being nice. Great place.

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