VA Caribbean Healthcare System – Mayaguez OP Clinic

Mayaguez, Puerto Rico

175 Algarrobo Ave., Puerto Rico
Mayaguez, PR 00682

(787) 641-7582
3.8 (42 reviews)

About VA Caribbean Healthcare System – Mayaguez OP Clinic

VA Caribbean Healthcare System - Mayaguez OP Clinic is a public rehab located in Mayaguez, PR. VA Caribbean Healthcare System - Mayaguez OP Clinic specializes in the treatment of Primary Care and Mental Health.

VA Caribbean Healthcare System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor America’s veterans by providing exceptional health care that improves their health and well being.

The Mayagüez Clinic is a Satellite of the San Juan VAMC, and was established in 1976 to improve access to Primary Care services for veterans in the western part of Puerto Rico. Mayaguez Outpatient Clinic offers outpatient treatment for veterans suffering from mental health issues.

Some of the services offered by VA Caribbean Healthcare System – Mayaguez OP Clinic include Behavioral Health Care, Community Integration, Pharmacy, General Psychiatry, Prescriptions, Dietetics Evaluation and Counseling, and Social Work.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new health care technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • military iconMilitary insurance
  • financial-aid iconFinancial aid
  • shield-cross iconPrivate insurance
  • calendar iconPer session
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

elderly iconElderly program

lgbtq iconLGBTQ program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2914

Phone icon Contact

Phone icon (787) 641-7582
Building icon

175 Algarrobo Ave., Puerto Rico
Mayaguez, PR 00682

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Reviews

3.8 (42 reviews)
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Google Rating

3.8 (42 reviews)
Raul Chico
2 months ago
5

Very professional staff, no issues with my appointments or medication.

Nathalia Ramirez
2 months ago
5

Boricuapr
7 months ago
3

Bad Boys for Life

Willie Pagan
10 months ago
5

As a disabled American veteran, I use the VA clinic in Mayag�ez every month and I receive fantastic care at this place. The veterans affairs has received a bad rap in past years, but they are working hard to make amends with veterans. As for me, they have never failed.

Angel Buxeda
11 months ago
5

Excellent service

Luis C. Guzman
11 months ago
1

I was turned down for health services. Simple!!

W. Lopez
1 year ago
5

Being treated at this Clinic since it opened up and have no complaints. My Family Practice Care Team is excellent and I get treated with dignity and respect by all of the Staff. Very clean and well kept.

Zackery Shackelford
1 year ago
2

If you enjoy the circus, you'll love this VA! The entire facility is staffed with clowns that can't answer phone calls or questions! They can, however, tell you to come back tomorrow or another day!

Francisco Colom-Brana
1 year ago
1

From the outside looking in, the VA is very well maintained and exudes a professional atmosphere. That s about the only positive I have to say. My brother who is suffering from a certain condition following his time in the Air Force requires a much needed medication that the medical staff knew about. So, he went over and did a walk in, and the doctor couldn t attend him because she was too busy. They told him to come back another day. He went back the day after and once again, after waiting several hours they told him to come again. This happened two more times, each time feigning they were looking over his case seriously but blowing him off regardless. I myself went with him and could not believe the inattentiveness that of the medical staff with my own eyes. While waiting, they told him everything to avoid his visit with the doctor. She s in a meeting, looking over files, or her computer broke all this while waiting in an empty lobby. After hours of delay again, I had to speak with the administration office to see why they hadn t attended him. They figured it out in under 5 minutes. They made my brother drive 40 minutes to and from for 4 days for inexcusable reasons. Be careful here when you need life saving medication.

Marleen Vega-Ponce
1 year ago
1

R
1 year ago
2

After three years at this clinic I can safely say this is another good example of how good things turn bad once the come to this island. PCMs that don t care, pharmacy that tells you to buy your own meds, doctors that don t show up for your appointments and the list goes on. There is an obvious lack of professionalism at this clinic that matches just about everything in Puerto Rico. You would have thought being VA it would be better. Not the case.

Billy
2 years ago
5

There is a lack of staff to hire.

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