Utah Valley Hospital

1034 North 500 West
Provo, UT 84604

Utah Valley Regional Medical Center UT 84604

About Utah Valley Hospital

Utah Valley Hospital, located in Provo, Utah is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Utah Valley Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Latest Reviews

Gracie Grimmer
3 weeks ago on Google
5
Thank you for not sending me away with pain meds and saying good luck
Response from the owner3 weeks ago
Response from Intermountain Health: Gracie, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Barbara Christiansen
3 weeks ago on Google
5
I absolutely can not say enough about how good my experience was with you yesterday. So much kindness and efficiency. From the triage nurse in the ER to Dr. Camp and nurse Megan to the ultrasound tech, Elise to the surgeon, Spencer Hill and the anesthesiologist and to all the nurses in the OR.I felt so safe and cared for. I can't think of anything you could improve on!I hope you can express my gratitude to all these people
glen shaw
3 weeks ago on Google
1
Worst hospital on the planet. They let their security guards harass the patients and let them get away with it they won t even give me the names of the guards the harassing and assaulting me they are a public entity and will not release the videos of them harassing me. after major back surgery they think they are above the laws and can get away with anything they want I know the reasons why don t want to release the videos to is because they don t want anyone to see how badly they run a hospital and how they don t care about patients they only care about the money I highly suggest using an any other hospital .
Response from the owner2 weeks ago
Response from Intermountain Health: Hi Glen. We are sorry to hear about your experience but we're grateful for this feedback so we can look into the situation further. We encourage you to contact our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org.

Location

Accepted Insurance

Utah Valley Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab programs enable clients to integrate addiction treatment with their routine work and home life. Many facilities offer virtual services and evening, night, and weekend sessions to accommodate clients' schedules. Outpatient care typically includes rigorous psychotherapy, including group and family counseling. Most programs also prioritize addiction education and recovery-focused life skills training. Medication assisted treatment (MAT) is common for clients with alcohol and/or opioid dependency.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Active addiction can quickly lead to malnutrition. This makes recovery even harder because your body doesn't have the nutrients it needs to function. During nutrition therapy, you'll learn about the effects of substance use on the body, how food can help your mental health, and how to maintain a nutritious diet.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (801) 357-7850
Building icon

1034 North 500 West
Provo, UT 84604

Reviews of Utah Valley Hospital

3.6/5 (594 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (594 reviews)
Barbara Christiansen
3 weeks ago
5

I absolutely can not say enough about how good my experience was with you yesterday. So much kindness and efficiency. From the triage nurse in the ER to Dr. Camp and nurse Megan to the ultrasound tech, Elise to the surgeon, Spencer Hill and the anesthesiologist and to all the nurses in the OR.I felt so safe and cared for. I can't think of anything you could improve on!I hope you can express my gratitude to all these people

Gracie Grimmer
3 weeks ago
5

Thank you for not sending me away with pain meds and saying good luck

Response from the owner3 weeks ago
Response from Intermountain Health: Gracie, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
glen shaw
3 weeks ago
1

Worst hospital on the planet. They let their security guards harass the patients and let them get away with it they won t even give me the names of the guards the harassing and assaulting me they are a public entity and will not release the videos of them harassing me. after major back surgery they think they are above the laws and can get away with anything they want I know the reasons why don t want to release the videos to is because they don t want anyone to see how badly they run a hospital and how they don t care about patients they only care about the money I highly suggest using an any other hospital .

Response from the owner4 weeks ago
Response from Intermountain Health: Hi Glen. We are sorry to hear about your experience but we're grateful for this feedback so we can look into the situation further. We encourage you to contact our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org.
Robert Rea
1 month ago
5

In the difficult moments of presenting health problems, you feel the relief that you will be attended to at all times by a friendly staff, very professional and above all committed to giving you the best attention and care necessary to keep you healthy. God bless you

Response from the owner1 month ago
Intermountain Health Response: Hi Robert, thank you for taking the time to leave us a review, we will definitely pass your feedback on to our team. Have a nice day! Respuesta de Intermountain Health: Hola Robert, gracias por tomarte el tiempo de dejarnos una rese�a, definitivamente transmitiremos tus comentarios a nuestro equipo. �Qu� tengas un lindo d�a!
Nephi Sjoberg
1 month ago
5

Response from the owner1 month ago
Response from Intermountain Health: Thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Leann Stocks
1 month ago
1

Google did not give good directions calling them they did not give any directions then they were rude that we were 15 minutes late and had wanted to reschedule sucked all the way around after 4 hours to get there

Response from the owner1 month ago
Response from Intermountain Health: Leann, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Angelica Miranda
1 month ago
5

Response from the owner1 month ago
Response from Intermountain Health: Thank you for giving us 5 stars!
Ryan Richman
1 month ago
5

Response from the owner1 month ago
Response from Intermountain Health: Ryan, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Mishelle
1 month ago
4

All the staff on my case were very professional, kind and friendly. My husband had forgotten my cane in the room before surgery and the cute little gal that wheeled me out of the hospital went right back up to get it for me! Very sweet gal. Very positive experience, Thank you

Response from the owner1 month ago
Response from Intermountain Health: Mishelle, thanks for taking the time to leave us a review, we will definitely pass on your comments to our team. Have a great day!
Jackie Barron
1 month ago
5

Went to SF hospital because my sons tonsils started bleeding, they didn't do anything about it to close the wound properly even after showing them pictures of how much he was bleeding. Brought him to UVH that same week because the bleeding came back and turns out it was an open blood vessel that wasn't closed properly. They got my son into surgery that same day and we got released that same day. Very thankful for the doctors and nurses that took care of my son.

Response from the owner1 month ago
Response from Intermountain Health: Jackie, thanks for taking the time to leave us a review, we will definitely pass on your comments to our team. Have a great day!
Jonathan Hyde
1 month ago
1

I am writing to express my deep concern and frustration regarding the lack of communication and support from Utah Valley Regional Medical Center concerning the ongoing treatment of my family member who has received care in your inpatient psychiatric ward.As a family member striving to provide the best possible quality of life for my loved one diagnosed with a mental illness, it is heartbreaking to experience such significant barriers in communication. We have encountered multiple instances where our attempts to reach out to the assigned therapist have gone unanswered. Despite our persistent efforts to connect and obtain crucial information regarding ongoing medical treatment and therapy, our phone calls have remained unreturned.This lack of communication not only hinders our ability to support our family member but also raises concerns about the commitment to patient care that we expect from your esteemed facility. It is disheartening to witness such practices that can profoundly affect the well-being of those we are trying to help.I urge you to address this matter with the seriousness it deserves. Open lines of communication are essential for the continuity of care and for families like ours who are navigating the complexities of mental health treatment. We hope to receive timely responses to our inquiries and a commitment from your team to improve this situation.

Response from the owner1 month ago
Response from Intermountain Health: Hi Jonathan, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Robert Sutton
1 month ago
3

My experiences here are mixed. I will give these tips (warnings):1. MAKE SURE TO HAVE A LOVED ONE MONITORING YOU AS MUCH AS POSSIBLE. WORK OUT SHIFTS WITH FAMILY AND FRIENDS.2. QUESTION EVERYTHING THEY DO. LOOK UP SIDE EFFECTS OF DRUGS THEY ADMINISTER AND ASK FOR ALTERNATIVES TO DRUGS WITH MAJOR SIDE EFFECTS.3. EXPECT TO BE OVER SOLD AND BILLED. THEY WILL GIVE YOU LOTS OF UNECCESSARY SERVICES. IF YOU ARE PAYING OUT OF POCKET, QUESTION NECCESITY OF WHAT THEY ARE DOING.4. EVERY PERSON HAS SPECIFIC FUNCTIONS SO IT IS DIFFICULT TO GET ANSWERS ABOUT ANY QUESTIONS UNLESS IT IS IN THEIR JOB DESCRIPTION.5. IF YOU ARE A FEMALE AND YOU GET A MALE NURSE FEEL FREE TO REQUEST A FEMALE NURSE IF YOU ARE UNCOMFORTABLE WITH A MALE.Be prepared to demand help and better care. They are like all hospitals understaffed, over worked and prone to desensitization due to the environment.

Response from the owner1 month ago
Response from Intermountain Health: Robert, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
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