UPMC Mercy

1400 Locust Street
Pittsburgh, PA 15219

UPMC Mercy PA 15219

About UPMC Mercy

UPMC Mercy -- Pittsburgh is a Catholic hospital providing mental health and substance abuse treatment programs in Pittsburgh, Pennsylvania, a short distance from the Monongahela River. This location offers several primary and specialty care services in addition to its addiction and behavioral health programs. They serve adult clients. UPMC Mercy has an 18 bed unit for medically monitored detoxification. They also maintain a team of peer support specialists to help clients navigate treatment and explore post treatment options. Services offered include:

Medically monitored detox is the safest way for clients to withdraw from drugs and alcohol and is often the first step in treating addiction. Detox takes place at the hospital so staff can help clients manage their withdrawal symptoms and prepare them for the next step in their treatment plan.

UPMC Mercy uses MAT to treat opioid addiction. Following an assessment, clients are prescribed an FDA approved medication to reduce cravings and withdrawal symptoms. MAT is combined with outpatient counseling services and is not provided independently.

Clients in crisis can visit (or be referred to) UPMC Mercy for stabilization. During this time, they will undergo assessment and receive therapeutic support services. Once stable, clients will be referred to an outpatient program or other support service. This service is also available over the telephone.

Latest Reviews

Daniel Vicario
1 week ago on Google
1
Terrible place they don t care about you or your life only taking your money.
Jason Bell
2 weeks ago on Google
1
The ER staff, in luding nurses doctors and security are verbally abusive and threatening. I experienced it first hand with a kidney stone and literally got treated like a drug addict and physically pushed to the curb outside . Evil staff and evil corporation.
Response from the owner1 week ago
Hi Jason, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your visit at UPMC Mercy in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Ritz_LowYT
2 weeks ago on Google
5
10/10 the hospital, since I entered there were too many pills, ammunition and weapons everywhere at the right time also an excellent air service except that unfortunately the pilot crashed when we were evacuated (postscript they no longer accept patients 0 of the green flu please).

Location

Accepted Insurance

UPMC Mercy works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
inpatient iconInpatient Rehab
aftercare iconAftercare
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (412) 232-8111
Building icon

1400 Locust Street
Pittsburgh, PA 15219

Edited by:
Quentin Blount

Reviews of UPMC Mercy

3.2/5 (353 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
159
4
29
3
10
2
22
1
133

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (353 reviews)
Daniel Vicario
1 week ago
1

Terrible place they don t care about you or your life only taking your money.

Jason Bell
2 weeks ago
1

The ER staff, in luding nurses doctors and security are verbally abusive and threatening. I experienced it first hand with a kidney stone and literally got treated like a drug addict and physically pushed to the curb outside . Evil staff and evil corporation.

Response from the owner1 week ago
Hi Jason, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your visit at UPMC Mercy in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Ritz_LowYT
2 weeks ago
5

10/10 the hospital, since I entered there were too many pills, ammunition and weapons everywhere at the right time also an excellent air service except that unfortunately the pilot crashed when we were evacuated (postscript they no longer accept patients 0 of the green flu please).

EVILJ0RDAN
3 weeks ago
1

Response from the owner3 weeks ago
Hi Jordan, Our goal is to provide high-quality patient care and excellent customer service. Based on your low rating, it appears that your visit at UPMC Mercy didn t meet your expectations. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your recent experience with a patient representative. Thank you in advance for providing us with valuable feedback!
Marjorie Panza
3 weeks ago
1

I was on a picket line in Pittsburgh with veterans!!!! They said god dont. go to Mercy Hospital!!!! Terrible Place!!!! Shame on you!!!!!!!

Response from the owner3 weeks ago
Hi Marjorie, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your experience with UPMC Mercy in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
cobain grunge94
3 weeks ago
1

Abusive staff. Unprofessional beyond belief. This "hospital" needs to be seriously investigated by the AG

Response from the owner3 weeks ago
Hi, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your visit at UPMC Mercy in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
lynn baker
1 month ago
5

Great service mom was from out of town extra mile service

Response from the owner1 month ago
Hi Lynn, Thank you for sharing your mom's positive experience of UPMC Mercy. We appreciate you reviewing the quality of care that she received. We hope you have an amazing day!
Alex Grimaldo
1 month ago
5

The place is fine, what I didn't like is that in the hospital there was a tank that threw stones at me

Response from the owner1 month ago
Hi Alex, Thank you for taking the time to leave a review. If you d like to discuss your experience at UPMC Mercy with a patient representative, we encourage you to fill out the brief form found at UPMC.com/Feedback. Thank you in advance for providing us with valuable feedback!
Kaiyla Page
1 month ago
1

My fianc� came in with 2 major issues. They treated one and kicked him out. They didn t care about the more severe problem and sent him on his way with no phone and no shoes on. Trash nurses and doctors. I spoke to the nurse about helping him and she said she would tell the doctor and never did. DON T GO HERE.

Response from the owner1 month ago
Hi Kaiyla, The situation you describe during your fianc�'s most recent visit at UPMC Mercy doesn t sound in alignment with our pursuit of excellence. We d like to receive additional details from him, with the goal of improving future patient experiences. Please encourage him to fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for helping to provide us with valuable feedback!
fadwa usa
1 month ago
2

I have pain my ear and throat dr and nurse told me all normal.and good I'm so sad

Response from the owner1 month ago
Hi Fadwa, We re disappointed to hear about your recent experience at UPMC Mercy. The situation you describe isn t in alignment with our pursuit of excellence. We d like to receive additional details from patients like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
victoria lytle
1 month ago
5

My nurse Elizabeth was amazing she was so gentle and nice. And so personable absolutely love her can t say enough about how amazing she was!! Definitely made the trip to the er. Girl deserves a raise no question

Response from the owner1 month ago
Hi Victoria, Thank you for sharing your kind words about Elizabeth, your nurse at UPMC Mercy. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have a lovely day!
Me la pelas 5000 Chupala
1 month ago
5

I liked the service, but there was shotgun ammunition and a patient named Zoey gave me dirty looks

Response from the owner1 month ago
Hi, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your visit at UPMC Mercy in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for UPMC Mercy

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Brooke Glen Behavioral Hospital
Fort Washington, PA (215) 641-5300

Brooke Glen Behavioral Hospital

Brooke Glen Behavioral Hospital provides psychiatric services in an acute in... read more.
Philadelphia VA Medical Center – Behavioral Health Service
Philadelphia, PA (215) 823-5800

Philadelphia VA Medical Center – Behavioral Health Service

Philadelphia VA - Corporal Michael J. Crescenz VA Medical Center provides Be... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?