UPMC Western Behavioral Health of the Alleghenies Adult Center for Exceptional Learning (ACEL)

154 Lakemont Park Blvd
Altoona, PA 16602

UPMC Altoona - Behavioral Health Access Center PA 16601

About UPMC Western Behavioral Health of the Alleghenies Adult Center for Exceptional Learning (ACEL)

If you’re an adult in Altoona, Pennsylvania who’s struggling with a drug or alcohol addiction, you can contact the Behavioral Health Access Center at the University of Pittsburgh Medical Center. They help people who want to start their recovery but aren’t in an immediate crisis. When you call, they’ll connect you to local providers that can offer the help you need. Their resources and referrals are free, but you might be able to use private insurance to pay for the services they schedule.

The center is open Monday through Friday from 8:00 a.m. to 4:30 p.m. When you call, be prepared to share about the problem you’re experiencing, how long the addiction has been going on, and other important details. They’ll help you find facilities that offer the level of care you need. This might be inpatient treatment, outpatient counseling sessions, or programs that include both. They can also help you find groups that provide other services, such as case management, dual diagnosis support, mental health treatment, and senior assessments.

Something I like about this facility is that they won’t help you take the first step in recovery just to leave you. Once they link you up with a provider, they’ll help you make that appointment and will follow up to make sure you’re getting the help you need.

Latest Reviews

robin zimmerman
1 month ago on Google
5
BAS
2 months ago on Google
5
I have been there on the voluntary floor and the involuntary floor haha. They were nice and the doctors I saw seemed well qualified. They don't like when you try to mingle with the opposite gender on the floor with the involuntarily committed lol.
Response from the owner1 month ago
Good afternoon, Thank you for sharing your feedback! We re so happy to hear that you had a great experience at our Altoona Behavioral Health location. We ll be sure to pass your comment on to the health center staff. Take care.
Hunter Swartz
3 months ago on Google
2
Was here a while ago, doctors don t care, management sucks, the schedule for patients and groups and food makes no sense what so ever. Nurse Karen or Kara or whatever is horrible, fighting with patients, screaming at elderly people over nothing. If you ever have a mental health emergency this is NOT the place to go. I was back in a month afterwards due to bipolar and I went to Dubois instead, that place is like a luxury hotel compared to this place.
Response from the owner2 months ago
Good afternoon Hunter, Thank you for sharing your feedback. We take all patient concerns very seriously. Please either email us at wecare@primary-health.net or call 1-866-276-7018, so we can discuss this further. Thank you for your time and we hope to hear from you soon.

Location

Accepted Insurance

UPMC Western Behavioral Health of the Alleghenies Adult Center for Exceptional Learning (ACEL) works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
aftercare iconAftercare
12-step icon12-Step
12 step programs prioritize the recovery journey as a life-long process based on personal spiritual growth and ongoing peer support. Regular attendance at 12 step meetings, which are held multiple times each day in most communities, is expected. Participants also receive one-on-one mentoring by a self-selected peer sponsor. The 12 steps are designed to encourage participants' self-compassion, awareness, acceptance, and accountability. Dedicated programs for specialized groups, including seniors, teens, and families, are common.
sober-living iconSober Living Homes
Residents of a sober living home in Pennsylvania pay rent and contribute to household maintenance. For their contributions, individuals get the opportunity to live in a substance-free environment and receive support from others in recovery while all residents practice sober-living skills. Sober living expenses are not covered by insurance since they are not treatment services. However, grants and scholarships are often available to help individuals afford rent for men's or women's sober living.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
A medical detox is the safest way to wean your body off drugs and/or alcohol in an inpatient setting. When detoxing from addictive substances, the physical and psychological side effects of withdrawal can cause mood swings, anxiety, nausea, or flu-like symptoms. In medically assisted detox, a team of medical professionals are on hand 24/7 to help alleviate potential withdrawal symptoms, administer medications to alleviate withdrawal symptoms, and ultimately keep you safe and comfortable throughout this process.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills are the mental and social skills that are necessary to navigate day to day life. Addiction diminishes or eliminates these skills, so they must be relearned and practiced during drug rehab treatment in Pennsylvania.

nutritional-therapy iconNutritional Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • art iconArt Activities
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • music2 iconMusic Room
  • hiking iconHiking
  • mountain iconMountain Views
  • farm iconFarm Setting
  • hiking-poles iconWalking Trails

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6019

Contact Information

Phone icon (814) 944-8179
Building icon

154 Lakemont Park Blvd
Altoona, PA 16602

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of UPMC Western Behavioral Health of the Alleghenies Adult Center for Exceptional Learning (ACEL)

2.8/5 (27 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.8 (27 reviews)
robin zimmerman
1 month ago
5

BAS
2 months ago
5

I have been there on the voluntary floor and the involuntary floor haha. They were nice and the doctors I saw seemed well qualified. They don't like when you try to mingle with the opposite gender on the floor with the involuntarily committed lol.

Response from the owner2 months ago
Good afternoon, Thank you for sharing your feedback! We re so happy to hear that you had a great experience at our Altoona Behavioral Health location. We ll be sure to pass your comment on to the health center staff. Take care.
Hunter Swartz
3 months ago
2

Was here a while ago, doctors don t care, management sucks, the schedule for patients and groups and food makes no sense what so ever. Nurse Karen or Kara or whatever is horrible, fighting with patients, screaming at elderly people over nothing. If you ever have a mental health emergency this is NOT the place to go. I was back in a month afterwards due to bipolar and I went to Dubois instead, that place is like a luxury hotel compared to this place.

Response from the owner3 months ago
Good afternoon Hunter, Thank you for sharing your feedback. We take all patient concerns very seriously. Please either email us at wecare@primary-health.net or call 1-866-276-7018, so we can discuss this further. Thank you for your time and we hope to hear from you soon.
David Giovannitti
6 months ago
5

Kind and caring staff! You can tell they truly care about their patients and want you to succeed!

Response from the owner6 months ago
Hi David, Thank you for sharing your feedback! We re so happy to hear that you had a great experience at our Altoona Behavioral Health location. We ll be sure to pass your comment on to the health center staff. Take care.
Jeremy Mallory
7 months ago
1

Give a zero if I can my brother needs put back away and send back to Torrance but this place thinks everything is a joke parents call for help and they say it's a police matter now he's trying to file taxes that he doesn't have he spit in my mom's face pushed he threatened to kill both parents says his car is bugged should I go on place is a joke

Response from the owner7 months ago
Good morning Jeremy, Thank you for sharing your feedback. We take all patient concerns very seriously. Please either email us at wecare@primary-health.net or call 1-866-276-7018, so we can discuss this further. Thank you for your time and we hope to hear from you soon.
Christine Woods
7 months ago
1

VERY UNPROFESSIONAL PHYSICIAN!Dr. Yampolski will not listen, so never go here!I was actually hung up on by him. How UNPROFESSIONAL!I feel sorry for any staff that has to deal with him. Will lie and say he wants to help, but then wants to argue with you because he can't remember his own treatments.He is a sad excuse for a mental health provider.

Response from the owner7 months ago
Good morning Christine, Thank you for sharing your feedback. We take all patient concerns very seriously. Please either email us at wecare@primary-health.net or call 1-866-276-7018, so we can discuss this further. Thank you for your time and we hope to hear from you soon.
bobby randomguy
8 months ago
1

Jessica Cherry is a sad sad excuse for a "psychiatrist". Management is garbage. Go somewhere else. Or don't go at all.

Response from the owner8 months ago
Good morning, Thank you for sharing your feedback. We take all patient concerns very seriously. Please either email us at wecare@primary-health.net or call 1-866-276-7018, so we can discuss this further. Thank you for your time and we hope to hear from you soon.
Mandy Matthews
8 months ago
5

Georgette Lewis
11 months ago
5

The appointment was for my son. He sees Dr. Hromnak and I very much appreciate the time he takes with him to make sure he is getting the right dosage of medication that he needs and takes the time to answer questions we may have.

Response from the owner11 months ago
Good morning Georgette, Thank you for sharing your feedback! We re so happy to hear that you had a great experience at our Altoona Behavioral Health Center location. We ll be sure to pass your comment on to the health center staff. Take care.
Brieann Butts
1 year ago
4

Brandon Koelle
1 year ago
1

I don't typically rag on places, but I cannot recommend enough that you find another place to get treatment. I've been going here since 2018 and have had nothing but extra stress and issues surrounding appointments and medications. It's assembly line psychiatrics at its finest, and if you can wait for your appointment, you most likely will.

Response from the owner1 year ago
Good morning Brandon, Thank you for sharing your feedback. We take all patient concerns very seriously. Please either email us at wecare@primary-health.net or call 1-866-276-7018, so we can discuss this further. Thank you for your time and we hope to hear from you soon.
Ruth Pazmino
1 year ago
5

Caring professionals

Response from the owner1 year ago
Good morning Ruth, Thank you for sharing your feedback! We re so happy to hear that you had a great experience at our Altoona Behavioral Health Center location. We ll be sure to pass your comment on to the health center staff. Take care.
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