University of Iowa Hospitals and Clinics

200 Hawkins Drive Iowa City, IA 52242
InpatientOutpatient

About University of Iowa Hospitals and Clinics

University of Iowa Hospitals and Clinics, located in Iowa City, Iowa is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at University of Iowa Hospitals and Clinics include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can use the meditation room to promote mindfulness during recovery and express themselves creatively with art activities.

University of Iowa Hospitals and Clinics has received accreditations from The Joint Commission.

Latest Reviews

Erik Ford
1 week ago on Google
1
We are heartbroken and beyond disappointed with the way this hospital has handled our situation. After losing baby Lillian just two days ago, we have been clinging to every moment with baby Luther for comfort and healing. Up until now, we were allowed to visit Luther every day as a family, including his grandparents and his uncles, (ages 17 and 8). But suddenly, the hospital has decided that his Uncles can no longer see him. This cruel and arbitrary change has added so much unnecessary pain to an already devastating time for our family.Our family who are grieving the loss of their beloved baby Lillian, now can't spend precious time with their baby brother, on the last day we are here. The lack of compassion and consistency in these decisions is shocking, especially given the circumstances. Families deserve better treatment during such fragile moments. This experience has left us deeply hurt and disappointed, and we urge the hospital to reconsider its policies and how they treat grieving families.This Hospital will medically kidnap your children. And the employees have no compassion or care about anything but themselves. And your money.
Response from the owner3 days ago
Hi Erik, we value all feedback, and we ve recorded your concerns. If there s anything else you d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Blue Saddle
2 weeks ago on Google
1
For starters, I work here and have for 10+ years. I have amazing BCBS insurance. June of 2024 a doctor friend of mine noticed a mole on my arm and told me I would want to get it looked ASAP.I went to UIHC quick care that night and they said I would need to make an appointment with my primary care or go to the emergency room but at this time of day and with it being a non emergency I might not get seen in the ER for 4-6 hours. I make an appointment and the soonest they can get me in is October. I wait till October but my appointment is cancelled, options for rescheduling are 12/26 or mid Feb 2025. Appointment is next week and so I get something on my Mychart and leave a note that I am concerned about a mole and want to get it looked at during this appointmentI am then instructed that this appointment was listed as "just a physical" and that i now need to make a appointment with Dermatology to have this looked at. I call them and the next available is May 27th but they also told me I could get a biopsy at my regular physical, contradicting the other clinic I had just spoken to.
David Johanson
2 weeks ago on Google
4
The way treated
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Rehab Score

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8.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
They provide a full range of outpatient services for adults who want to address their addiction and regain control over their lives. Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
intensive-outpatient iconIntensive Outpatient
Individuals with substance use disorders have the option of receiving outpatient treatment three evenings a week from 5:30 to 8:30 pm through their Intensive Outpatient Program. The Intensive Outpatient Program is designed to aggressively address substance use disorders while allowing individuals to maintain a job and live at home. Treatment plans are individualized and involve some combination of individual, group, and family therapy.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

The Dual Diagnosis Track in the Partial Hospital provides care to individuals who have either a medical or mental illness in combination with an addiction. Individuals participate in structured therapy programs during the day and spend nights at home. Our professional staff develops an individualized treatment plan that includes both individual and group therapy as well as medication management.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder. Their team accommodates a wide range of patients, including those on psychiatry inpatient units. They also offer weekly outpatient skills groups for adults and teens. Teen groups meet for about an hour every week for a minimum of two months. They are expected to commit to at least two months, but are encouraged to participate in the full six-month program. Adult groups meet for two hours once a week for about six months. Beyond that, they will agree to complete homework and practice new skills in their everyday lives.

Electroconvulsive Therapy (ECT) is a type of physical procedure in which convulsive seizures are electrically induced under general anesthesia. It is considered one of the safest procedures done under general anesthesia. Typically, a series of such treatments done once every few days is used to treat certain psychiatric or medical conditions when several other kinds of treatments have failed or the clinical situation is very urgent and unsafe.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 777-8442
Building icon

200 Hawkins Drive
Iowa City, IA 52242

Reviews of University of Iowa Hospitals and Clinics

3.7/5 (702 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (702 reviews)
Erik Ford
1 week ago
1

We are heartbroken and beyond disappointed with the way this hospital has handled our situation. After losing baby Lillian just two days ago, we have been clinging to every moment with baby Luther for comfort and healing. Up until now, we were allowed to visit Luther every day as a family, including his grandparents and his uncles, (ages 17 and 8). But suddenly, the hospital has decided that his Uncles can no longer see him. This cruel and arbitrary change has added so much unnecessary pain to an already devastating time for our family.Our family who are grieving the loss of their beloved baby Lillian, now can't spend precious time with their baby brother, on the last day we are here. The lack of compassion and consistency in these decisions is shocking, especially given the circumstances. Families deserve better treatment during such fragile moments. This experience has left us deeply hurt and disappointed, and we urge the hospital to reconsider its policies and how they treat grieving families.This Hospital will medically kidnap your children. And the employees have no compassion or care about anything but themselves. And your money.

Response from the owner1 week ago
Hi Erik, we value all feedback, and we ve recorded your concerns. If there s anything else you d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Blue Saddle
2 weeks ago
1

For starters, I work here and have for 10+ years. I have amazing BCBS insurance. June of 2024 a doctor friend of mine noticed a mole on my arm and told me I would want to get it looked ASAP.I went to UIHC quick care that night and they said I would need to make an appointment with my primary care or go to the emergency room but at this time of day and with it being a non emergency I might not get seen in the ER for 4-6 hours. I make an appointment and the soonest they can get me in is October. I wait till October but my appointment is cancelled, options for rescheduling are 12/26 or mid Feb 2025. Appointment is next week and so I get something on my Mychart and leave a note that I am concerned about a mole and want to get it looked at during this appointmentI am then instructed that this appointment was listed as "just a physical" and that i now need to make a appointment with Dermatology to have this looked at. I call them and the next available is May 27th but they also told me I could get a biopsy at my regular physical, contradicting the other clinic I had just spoken to.

David Johanson
2 weeks ago
4

The way treated

Melissa Logue
2 weeks ago
3

The Parking was a challenge and be prepared to pay for using the parking ramp.Then your walking alot .There's a waiting room that tells you the status of patients and when and where they are,They try to keep you updated accordingly.There is a Cafeteria and vending machines.Staff are helpful there's so many people coming and going it's a bit overwhelming..It's pretty easy to find .

Ethan Moser
3 weeks ago
1

Everything the UofI Healthcare touches automatically becomes terrible. Since they have taken over many of the Mercy facilities it is almost impossible to have competent help. Only wish google had the option to give negative stars in their review options.

Sally Edwards
3 weeks ago
5

I want to thank everyone so very much for taking such awesome care of my very good friend Chad Knapper. This is the most amazing hospital ever an have all my respect thank you again

Robert Branch
3 weeks ago
5

Copied from my Facebook post;Bottom Line Up Front:The University of Iowa Hospital staff are invested in making an individual or family's trying time, just a little bit better.We have been in more than our fair share of hospitals, all over the country. Here is an experience that has only happened at the University of Iowa Hospital. If it happened to me twice in the span of five hours, with the tremendously large number of people moving and grooving about in the hospital, one has to assume it happens very frequently. I also, over the course of our extended time spent at the hospital, have seen it happen to several others as well.The hospital complex is well, complex, and sprawling and choked full of people and the associated high volume foot traffic. Maps of the area/building you are currently in, are on the walls very frequently. If you stop to study one of those maps, or you exhibit any body language at all that says, "I am looking for something that must be around here somewhere." One of the next five hospital staff members who passes you, will stop and ask if they can help you find what you're looking for. If it is a conversational cluster on thier way to lunch, the whole group will stop, until they are sure you are on your way in the right direction. I have seen it several times.I'm inherently a helper. Many times I have been in a hurry myself. Down the hallway in my path, I see the telltale signs. An old guy, looking at his phone and looking around, phone again, and around again. So, I think crap, I have a better than average knowledge of the complex, but I'm in a hurry. I don't have time to sto.... Before I can close the distance some passing staff member in scrubs or adminstrative attire stops and ask,, "Sir, can I help you find something?".It has to be a work place ethos that comes down from the highest levels. That is the only way it could permeate across the entire workforce. Otherwise, it would have also happened in Salt Lake City, Pittsburgh, Birmingham, or any of the other smaller hospitals we have visited. All those hospitals employ from a similar cross section of American people and are spread across most of the country. So, it has to be a University of Iowa thing.Go Hawks!

Stephanie Heyer
1 month ago
1

Deceptive billing practices. Went to a well-child visit and the doctor asked if I had additional questions or concerns. I brought up one additional concern as well as a follow up to a previously discussed condition- a condition that is asked about on the screener before you even see the doctor. I was billed for this. No where have I ever seen a list of what is or is not included in a well child visit, nor did I ever expect to receive a bill when the doctor asks if I have additional concerns-especially when one of the concerns was a follow up and it was asked about in the child survey. I have called billing, was told I would get a call back. No call. I have called patient experience, received a call but was also told I would receive a call back. Nothing. It is deceptive to double bill your patients when there is no information around is included in a well child visit versus what is not included.

Response from the owner4 weeks ago
Hi Stephanie, we have a team of people dedicated to understanding these types of concerns, and we are glad to hear that you have been in contact with one of our patient relations specialists. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802 as that is the best path for assistance.
Sean Ranklin
1 month ago
1

Michael Van Hese
1 month ago
1

The staff was polite enough and the providers are certainly bright. But for some reason this organization has a bill estimation service that nobody is accountable for adhering to, so I think my experience of being billed ten times more than the estimate I was given is an extremely common experience. Great if money is no object.

Response from the owner1 month ago
Hi Michael, we have a team of people dedicated to understanding these types of concerns, and we d like to get you connected to them. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802.
MaryAnn Spicer
1 month ago
5

Most states have a specialty hospital that offers high quality care to their citizens. It is my opinion that University of Iowa Medical Center is in the top tier in the Midwest. Their CCC is top notch aided by some of the best trained interns in most of the specialty areas. A special shout out to My Core Treatment Team: Dr J. P. De Andrade, Dr. P. Hsieh and Dr J. Rieth who are some of the best at this facility in their respective field delivering the highest level of quality care.

Behrooz Khalil Loo
1 month ago
1

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