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Unity Hospital

1555 Long Pond Road Rochester, NY 14626
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Unity Hospital - Rochester NY 14626

About Unity Hospital

At Rochester Regional clients at all levels of care may receive medication management. This program combines FDA approved medications with mental health therapy. Medications help manage withdrawal symptoms, reduce cravings, and stabilize your body.

MAT is provided in conjunction with medical detox. Detox may take place in the facility with supervision or at home, depending on your situation. After detox, you’ll transition into an inpatient or outpatient setting.

The inpatient program is for adults and lasts between 14 and 28 days on average. Individual therapy, group therapy, recreational therapy, and educational classes are provided. Additionally, goal planning, skills development classes, medication management, and discharge planning are offered. Custom meals include Kosher and vegetarian options. Dieticians and translators can be consulted if needed. Rcohester also has assistance for those who are hard of hearing or vision impaired.

The outpatient program consists of individual therapy, group therapy, and family therapy. These are similar to the inpatient program, except you won’t need to stay overnight. A specialty track is available for teens. Additionally, the outpatient program offers an impaired driver program.

After you complete your recovery program, the PROS program can help with social services. They provide tips for finding housing, continuing therapy, and primary care if needed.

POMCO, and TRICARE. Medicare is accepted. Please check your insurance provider for coverage and out of network benefits.

Facility Overview

Bed icon 471
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Reese Stone Organizes your Home
2 weeks ago on Google
1
If I could rate them a zero I would. If they think I am going to pay a bill when I wasn't even seen, they are sadly mistaken.
Hockey Girl
1 month ago on Google
4
I'd like to know how many ppl catastrophized their visit "details" to sound worse. I have no doubt well over 50% of the 1 stars aren't accurate. When mad, some ppl make their experience sound as horrible as possible. If your needs are not met in a PERSONAL timeframe, everyone and everything sucks. I waited in the waiting room for a little under two hours - 5pm on Friday evening. There was a total of -10 ppl waiting to be taken back. Waiting time wasn't unreasonable. Don't bug the ppl at the reception desks or the security guards whining about how much longer. NONE OF THEM KNOW! I had a awesomesauce Nurse in the ER, her name was Amy. She was a night shift nurse and was my Nurse for the 7 hours I was in an ER bed. I only had to hit my call button for her ONCE about 20 minutes before I left because I needed to go to the bathroom and needed help. She came in to the room and checked on me regularly, came in w/ updates as soon as she had them, as well as a quick "Hi, need anything?" as she walked by. Every request you have of the nurses is based on need vs want. They are not all a #1 priority - socks, some water, a pillow, and blankets type things are not priorities. The whole ER does not revolve around you and 6+/10 ppl think it does, and is gonna complain so everyone knows it. Amy's bedside manor was amazing. I have some personal struggles. She was kind and handled anything I said, asked about, or started to get visibly upset about w/ understanding and empathy. She was extremely nice to my Dad who was w/ me the whole time. I don't usually have any troubles w/ bloodwork, but last night I did. Who knew anxiety could make that tough! She knew EXACTLY how to handle it. She tried once in three spots, all veins collapsed. Fourth spot, no problem! I never felt like a pincusion! I only have smaller than a dime bruising on the 4th spot where she took multiple vials and bottles. No bruises on the other three spots she tried w/ no luck. The ER has 70 beds. Each nurse has five patients w/ varying needs. When Amy was in the room, I felt cared for. I felt like I mattered. My BP spiked to triple digits over triple digits when I got very upset about the possibility of spending the night for IV fluids and IV antibiotics depending on what my bloodwork results were. She turned off the lights and was familiar w/ yoga breathing (so am I). Even taught me a good portion of the time w/ a anxiety BP spike, switch arms and put cuff on lower part vs the elbow. It's JUST as accurate and sometimes has different results. Maybe three minutes later, my other arm's numbers were very good and the ones that went on my chart, not the BP spike ones. What took the longest was waiting for my bloodwork to come back. It's first come, first serve, not your reason for being in the ER is more important than others. (unless it's a trauma case) All of them came back "lovely!" and -20 minutes later I had all my paperwork, she explained all of it to make sure I understood it, a strong antibiotic, and actual iced water complete w/ bendy straw to drink in the car to make sure it went down because it was the size of a Glucosamine and Chondroitin! I was +85% happy w/ my visit. Only crappy thing was the wait. Otherwise, no complaints. If someone is unhappy w/ ONE THING, everything that comes after it is going to be a complaint and more than likely the worst thing ever to happen to them. Many of these 1 star reviews are foolish and childish. Unity hospital does NOT deserve 2.8!
WEHI Essentials
1 month ago on Google
1
Terrible service, 0 enter and care. Don't go if its an emergency
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

heart-hands iconIntervention Services

A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.

24-hour icon24-Hour Clinical Care

For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Richard "Chip" Davis, PhD

CEO

Jennifer Eslinger

President, Health Care Operations, COO

Thomas Crilly

Executive VP, CFO

Mary Parlet

Executive VP, Chief Ambulatory & Clinical Services Officer

Dwight Raum

Executive VP, Chief Digital Information Officer

Charlene Wilson, EdD

Executive VP, Chief People Officer

Annette Macias-Hoag, DNP

Executive VP, Chief Nursing and Patient Care Officer

David Simpkins

Senior VP, Chief Marketing, Communications & Community Affairs Officer

Renee Demski

Executive VP, Quality, Patient Safety and Performance Excellence

Rob Mayo, MD

Executive VP, Chief Medical Officer

Kelly Gagan

President, Foundations

Lonie Haynes, DLP

Senior VP, Chief Diversity, Health Equity, Inclusion & Justice Officer

Charles Whipple

Executive VP, General Counsel

Ken Babineau

President, ACM Global Laboratories

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1555 Long Pond Road
Rochester, NY 14626

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Rochester

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Reviews of Unity Hospital

2.8/5 (372 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (372 reviews)
Emma Hayes
1 week ago
5

Had total hip done here was a great experience the people were so professional and followed protocol to a tea so no infections. Thank you all for your care. Best hospital for anything you need.

Karelyn Flores
2 weeks ago
5

I delivered my baby at Unity & it was the best experience. The unity nurses & midwives were incredible. They took great care of me physically & emotionally. Literally every single one of them was excellent. We attended their prenatal classes and they were great. It was nice to see our instructors on shift while we were there. I switched from Highland Women’s Health midway through my pregnancy to Unity & it was the best decision I made for me & my baby.

Reese Stone Organizes your Home
2 weeks ago
1

If I could rate them a zero I would. If they think I am going to pay a bill when I wasn't even seen, they are sadly mistaken.

Eddie 585
1 month ago
1

Hockey Girl
1 month ago
4

I'd like to know how many ppl catastrophized their visit "details" to sound worse. I have no doubt well over 50% of the 1 stars aren't accurate. When mad, some ppl make their experience sound as horrible as possible. If your needs are not met in a PERSONAL timeframe, everyone and everything sucks. I waited in the waiting room for a little under two hours - 5pm on Friday evening. There was a total of -10 ppl waiting to be taken back. Waiting time wasn't unreasonable. Don't bug the ppl at the reception desks or the security guards whining about how much longer. NONE OF THEM KNOW! I had a awesomesauce Nurse in the ER, her name was Amy. She was a night shift nurse and was my Nurse for the 7 hours I was in an ER bed. I only had to hit my call button for her ONCE about 20 minutes before I left because I needed to go to the bathroom and needed help. She came in to the room and checked on me regularly, came in w/ updates as soon as she had them, as well as a quick "Hi, need anything?" as she walked by. Every request you have of the nurses is based on need vs want. They are not all a #1 priority - socks, some water, a pillow, and blankets type things are not priorities. The whole ER does not revolve around you and 6+/10 ppl think it does, and is gonna complain so everyone knows it. Amy's bedside manor was amazing. I have some personal struggles. She was kind and handled anything I said, asked about, or started to get visibly upset about w/ understanding and empathy. She was extremely nice to my Dad who was w/ me the whole time. I don't usually have any troubles w/ bloodwork, but last night I did. Who knew anxiety could make that tough! She knew EXACTLY how to handle it. She tried once in three spots, all veins collapsed. Fourth spot, no problem! I never felt like a pincusion! I only have smaller than a dime bruising on the 4th spot where she took multiple vials and bottles. No bruises on the other three spots she tried w/ no luck. The ER has 70 beds. Each nurse has five patients w/ varying needs. When Amy was in the room, I felt cared for. I felt like I mattered. My BP spiked to triple digits over triple digits when I got very upset about the possibility of spending the night for IV fluids and IV antibiotics depending on what my bloodwork results were. She turned off the lights and was familiar w/ yoga breathing (so am I). Even taught me a good portion of the time w/ a anxiety BP spike, switch arms and put cuff on lower part vs the elbow. It's JUST as accurate and sometimes has different results. Maybe three minutes later, my other arm's numbers were very good and the ones that went on my chart, not the BP spike ones. What took the longest was waiting for my bloodwork to come back. It's first come, first serve, not your reason for being in the ER is more important than others. (unless it's a trauma case) All of them came back "lovely!" and -20 minutes later I had all my paperwork, she explained all of it to make sure I understood it, a strong antibiotic, and actual iced water complete w/ bendy straw to drink in the car to make sure it went down because it was the size of a Glucosamine and Chondroitin! I was +85% happy w/ my visit. Only crappy thing was the wait. Otherwise, no complaints. If someone is unhappy w/ ONE THING, everything that comes after it is going to be a complaint and more than likely the worst thing ever to happen to them. Many of these 1 star reviews are foolish and childish. Unity hospital does NOT deserve 2.8!

WEHI Essentials
1 month ago
1

Terrible service, 0 enter and care. Don't go if its an emergency

K K
1 month ago
4

OK went in not knowing if the off the chart pain was a gallbladder attack or what was happening yes being in the hallway in the ER for over a day stunk but everyone was kind and I understand they’re trying to attend to everyone the best they can.. I was admitted, but needed to wait for many many many hours to get a room. Ended up with severe, acute pancreatitis got moved to the surgical floor where every nurse was absolutely fantastic and compassionate! Every time I had to ring the bell because of my IV having issues it was only minutes before they came in! So attentive, so caring! I can’t say enough as to how hard these nurses work, and still have a smile on their faces, and really care about their job! My major complaint would be about the food that is given on this floor, or any floor for that matter after being on a water only or a clear liquid diet, and then NPO diet, which is nothing by mouth in the picture I show what they gave me after four days of not eating … a hamburger and tater tots I was disgusted that this is what they would feed somebody Who is moving to a low-fat diet who has pancreatitis and gallbladder stones! Spoke to the dietitian and expressed my disgust! It’s shameful to feed people food that is raised with all of these dies chemical, preservatives loads of sugar and sodium. There’s nothing nutritious whatsoever about this food and you wonder why people are sick.!! After requesting some different type of food, they did bring up a little bit better food basically fruit and vegetables, which I was fine with I wasn’t eating much anyways. Maybe if more people advocate for better food, they might do something about it?

Corrinne Blair
2 months ago
1

Lilly Elissa
2 months ago
1

Shane McGee
2 months ago
2

Madeline De jesus
2 months ago
1

Hi I'm waiting 4 hours at the emergency room today I'm still here, I'm asking to the nurse nicely and she responded very rude. I have CKD I feel very bad today.August 15 , 2025

Charles Boardway
2 months ago
5

I was there for 28 hours while my daughter was in labor and the entire staff Wes remarkable, courtesy, kind and helpful!

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