United Methodist Behavioral Hospital

2239 South Caraway
Suite M
Jonesboro, AR 72401

United Methodist Behavioral Hospital AR 72401

About United Methodist Behavioral Hospital

Methodist Family Health - Jonesboro Counseling Clinic is located in Jonesboro, Arizona. They provide outpatient community and school based services to children and teens. ARKids and Medicaid are accepted. Referrals for services may be made through physicians, parents, guardians, teachers, counselors and juvenile courts.

This clinic’s services include dual diagnosis treatment. Their methods include individual, group and family therapy as well as psychological testing. Experts on staff include a trauma specialist. Medication consulting and medication management are offered. Parent support and education groups are available.

Latest Reviews

Katy Rose
4 months ago on Google
5
Absolutely amazing staff. Very quick and happy to assist!
Erin Douglas
8 months ago on Google
1
I ve been trying to call this office for A WEEK about a medication my daughter is on and has been out of for over a week. I ve left message after message as she is going through withdrawals and her symptoms are getting worse! Completely NOT OK METHODIST
Monica
11 months ago on Google
2
May look as too much to read but may be worth your time .Not many reviews, & definitely not any recently, for the most recent was 3 years ago. Guess you can choke that up to a good thing, until now. Let s move along.My grandson had been a patient @ Methodist for 6 years. During those 6 years he had more therapist than the years he s been a patient, & had 2 psychologist. He was agitated each time a new therapist came into the picture. To be honest it was a bit ridiculous having to start from square one again. How can one expect to heal if you start from the beginning so often? Like a cat chasing its tail scenario.The reviews were so on point regarding communication, but need to add professionalism also. Normally you d get a pre-recorded appointment reminder, or a text, very seldom nothing at all, but it would happen. Regarding calling the office is totally a different experience. I literally called the office 11 times one day & each time got the answering machine. I was attempting to discuss my grandson appointment. I even drove up to the clinic thinking maybe the lines were messed up. Lobby was open & Ms Mallory (office manager) nor anyone else to be found. Next day discovered Ms Mallory was at a meeting. Very unprofessional by not having the answering machine to advise callers of the situation & a note in the lobby!My grandson was dropped from their clinic due to his attendance (after 6 years). During the summer when & if he went to his dads they knew he wasn t to have an appointment for he s dad wasn t on board with therapy. Every other time I d call (or attempt to cal) to reschedule or have a phone session. My grandson is chronic asthmatic & sometimes doesn t feel well to be out & about. But he never just not missed an appointment!I understand there is protocol. The ironic thing regarding dropping him is one appointment he just got out of the hospital & had a doctors excuse to not be out, then the next appointment he had the stomach virus & I ask for a phone appointment & they said no it was ok , then the 3rd appointment missed they d sent me a confirmation text that didn t match what I d written down so I assumed I wrote the wrong date & he missed the appointment!!! At his appointment with Dr Neal we were advised my grandson was being dropped due to missing his last 3 appointments. Dr Neal also informed me that my grandson s therapist Ms Angelia had tried to make contact & I wasn t co-operating. I tried calling her twice with no return call! I told Dr Neal that I d not received any response from her & he still went on to say Ms Angelia was attempting contact with you. I ve got phone records.It really sadden me to think I entrusted my grandsons mental health to these manipulating adults. They re suppose to help him through tragic events in his past of this nature & here they were doing the same lying & showing entrust. My grandson even told Dr Neal my grandma had tried calling Ms Angelia & she s not called back . Sad when a child sees it!Sorry for the lengthy review but I just had to tell my grandsons story. Just be careful who you entrust your loved ones mental health too!

Location

Accepted Insurance

United Methodist Behavioral Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (870) 910-3757
Building icon

2239 South Caraway
Suite M
Jonesboro, AR 72401

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of United Methodist Behavioral Hospital

2.28/5 (12 reviews)
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2
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Reviews

1

It is not a good place for children with mental problems, I feel that only worsened the situation of my daughter.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (11 reviews)
Katy Rose
4 months ago
5

Absolutely amazing staff. Very quick and happy to assist!

Erin Douglas
8 months ago
1

I ve been trying to call this office for A WEEK about a medication my daughter is on and has been out of for over a week. I ve left message after message as she is going through withdrawals and her symptoms are getting worse! Completely NOT OK METHODIST

Monica
11 months ago
2

May look as too much to read but may be worth your time .Not many reviews, & definitely not any recently, for the most recent was 3 years ago. Guess you can choke that up to a good thing, until now. Let s move along.My grandson had been a patient @ Methodist for 6 years. During those 6 years he had more therapist than the years he s been a patient, & had 2 psychologist. He was agitated each time a new therapist came into the picture. To be honest it was a bit ridiculous having to start from square one again. How can one expect to heal if you start from the beginning so often? Like a cat chasing its tail scenario.The reviews were so on point regarding communication, but need to add professionalism also. Normally you d get a pre-recorded appointment reminder, or a text, very seldom nothing at all, but it would happen. Regarding calling the office is totally a different experience. I literally called the office 11 times one day & each time got the answering machine. I was attempting to discuss my grandson appointment. I even drove up to the clinic thinking maybe the lines were messed up. Lobby was open & Ms Mallory (office manager) nor anyone else to be found. Next day discovered Ms Mallory was at a meeting. Very unprofessional by not having the answering machine to advise callers of the situation & a note in the lobby!My grandson was dropped from their clinic due to his attendance (after 6 years). During the summer when & if he went to his dads they knew he wasn t to have an appointment for he s dad wasn t on board with therapy. Every other time I d call (or attempt to cal) to reschedule or have a phone session. My grandson is chronic asthmatic & sometimes doesn t feel well to be out & about. But he never just not missed an appointment!I understand there is protocol. The ironic thing regarding dropping him is one appointment he just got out of the hospital & had a doctors excuse to not be out, then the next appointment he had the stomach virus & I ask for a phone appointment & they said no it was ok , then the 3rd appointment missed they d sent me a confirmation text that didn t match what I d written down so I assumed I wrote the wrong date & he missed the appointment!!! At his appointment with Dr Neal we were advised my grandson was being dropped due to missing his last 3 appointments. Dr Neal also informed me that my grandson s therapist Ms Angelia had tried to make contact & I wasn t co-operating. I tried calling her twice with no return call! I told Dr Neal that I d not received any response from her & he still went on to say Ms Angelia was attempting contact with you. I ve got phone records.It really sadden me to think I entrusted my grandsons mental health to these manipulating adults. They re suppose to help him through tragic events in his past of this nature & here they were doing the same lying & showing entrust. My grandson even told Dr Neal my grandma had tried calling Ms Angelia & she s not called back . Sad when a child sees it!Sorry for the lengthy review but I just had to tell my grandsons story. Just be careful who you entrust your loved ones mental health too!

Angela Finch
4 years ago
4

Easy scheduling. Understanding staff.

Tracey L (Big Twinkie)
5 years ago
1

I have tried to get my son assistance through this service for over a year. I have yet to have someone contact me about an appointment.

Melody LaPiro
5 years ago
1

Lack of communication between office staff leads to complete incompetence. During therapy, my therapist and I talked more about her problems than mine.

Nancy Parrot
6 years ago
1

Seen my daughter three maybe four times and instead of helping they made things so much worse. They took everything she said as the truth which had CPS at my doorstep looking for my husband who had been deployed for almost a year! They ruined any trust she possibly could have had with a therapist for her future. Then months after that we received a bill saying our insurance didn t cover after they told me each time it was covered! Worst service ever!

Alana Brannon
6 years ago
4

Sloane Quinn
6 years ago
1

When I attended Methodist I was 15- I am from a privileged family and to say it was a culture shift was an understatement. The moment I arrived there I was not a person but a case- something to contain until they could get rid of it. I was put into a room with a roommate of the same sexuality of whom when I would shower we look me up and down - even though the rules which often not enforced were against roommates being in the same room at shower time. A little girl was there that was 5 - she was drugged her entire stay. I am crying while remembering one night when they locked a boy who was being rebellious in a room with no light and no padding on a steel door with brick walls. We were all trapped. I was deprived of the nutrition I needed and counseling I needed in this difficult time. Methodist needs to be shut down. A patient should not be a prisoner and mental heath should not be a crime. Please help me get rid of this place. Thank you

Tabitha Harbison
6 years ago
1

Belen Aza
9 years ago
5

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