800-784-1361
A center that truly helps on helping others! A lot of good things happen at this place, they really support what they are doing. Receptionists are fast, pharmacy always complies, and it really doesn't take long to dose
About UCS Healthcare
Getting started with treatment involves an intake process and assessment. This is a walk in service and the process takes about 20 minutes. From there, you can get outpatient treatment in group therapy or you can get a referral to more intensive care. They can also offer integrated treatment if you have a co occuring mental health disorder alongside a substance use disorder.
When you’re struggling with the effects of chemical dependency it can be exhausting and overwhelming to manage day to day life. UCS offers medication assisted treatment (MAT) to help alleviate the symptoms you’re dealing with and help stabilize you so you can focus on your treatment process. Combined with behavior therapy counseling, MAT can help you build a strong foundation for your recovery and provide more stability.
They offer a variety of other services as well. They have gambling addiction treatment, peer recovery coaching, Spanish speaking group therapy, and family support groups. Because this is also a medical clinic, if you have any medical concerns such as HIV, Hep C, wounds, or other issues you can get treatment at the same location for both addiction and your medical needs which is very convenient.
One thing that stands out about UCS is that they have the SAGE (Substance Abuse Group Education) Program. This five session weekly program educates participants about a variety of different substances and requires a clean drug test at the beginning of the first and last sessions. It’s free to all residents of Iowa and can be part of a justice system process.
Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Anna Spooner
Latest Reviews
My friend goes here - they won't even try to get him help for his mental condition. All they do is give him Methadone every two weeks and NOTHING else - he started there during Covid and was never even put through the orientation program.
He has a mental disability as well as a physical disability and when he calls the crisis line begging for help he is told "I am not your friend" or they hang up on him! What kind of Crisis Team hangs up on someone begging for help!
His social worker, Sev, won't even make an appointment and try to actually help him and wants to trade him off like a hot potato. Not impressed at all!!!!!
I have been going to UCS for over 10 years now for everything from medication assisted treatment to mental health care to getting a check up. I felt the need to write a review because I have noticed a significant change in the way patients are being treated and it is amazing to see that they are no longer putting a focus on punitive ideology and instead are listening to the reason for the trouble they are having. It is very refreshing to see. I also have a Human Services degree and a focus on getting my CADC certification so I can help people who are now going through what I spent years of my life trying to get past. I have seen a shift from the status quo and punishment for cannabis related issues. Which is also a big reason I am able to cope with PTSD and not even think about taking another painkiller for my own reasons. I hope that I can see a further bridging of the disconnect that still remains within the treatment community between patients and caregivers. It is a good start UCS!! THANK YOU FOR LISTENING TO US!!
Became a patient in winter 2023/2024. My doctor left suddenly n I was devastated. I tried to give the benefit of the doubt to the other providers but I already knew in my soul I was going to be disappointed. I was NOT PREPARED to be devastated, disregarded, yelled at, disrespected, n lied to. Dr. Filippelli (Frank) told me I (disabled patient) did not have the time the time to call an advocate for my case due to his patients. I dialed anyway in tears saying I didnt know what to do. Back story information is intermixed with the story about today as it applies. Soo. Dr. F tried to say he doesn't do anything with disability. Im on FMLA (Not the first time doctors tried to convince me they dont take care of "my people"). Well im disabled so I already know that's a lie.(1) Any doctors can treat me n write my orders. My advocate asked what doctor in the building would provide me care like my previous doctor who decreased my symptoms n improved my quality of life - Dr. F interrupted her to tell her none. He told me my 16 spine injuries made me at NO INCREASED RISK for injury than a normal person - that's a lie (2) n a dangerous lie to medically tell a person. Then he stated my previous doctor was out of her role as a physician for providing the level n quality of care i was receiving. (3) lie. We've been seeking medical care for 27 years, she was not the first n hopefully not the last doctor to actually do their job. The doctors that dont do their job actively ruin health/life. Denied dental care for 3 years (due to complex med history) in 3 different states n used my insurance provided evals to waste any opportunities for 2nd options. As a result i need 4 teeth restored and had 10 cavities. Within 6 months of dental care again all cavities were fixed n its been 3 years n i have had 0 cavities since. Theyre still working on saving 1 tooth from my original 10 cavities from denied care. When PTs n MDs told me my back was fine, i was strong n move enough, nothings wrong - i believed them - after scans in 2025 i now know i have 3 c.spine subluxations, 1 c.spine bulge, 1 l.spine bulge disk, 1 torn ligament l5/s1,1 unknow t.spine injury, 10 different disks with degenerative disk disease (phase 1-2), at least 5 spinal bones with arthritis - thats 12 affected disks, 5 areas of arthris, n 5 otyer injuries - i never even got to clarify these injuries when he told me they made me at "no increased risk of injury" before he was raising his voice at me. After much crying n debating on if the only way to keep my children at work safe is to quit my job or not cause it can be life or death risks at my job - dr.F told me I should be more concerned about the kids safety n he had opinions about people who value personal safety first not working with kids that he wasn't going to elaborate on. SIR. IVE SAVED 6 LIVES. SIX. You actually dont know anything about me personally or medically nor did he ask. I cannot protect my children at work with one hand. If I use my only protection hand to walkie then I become a sitting duck n the child has a free for all moment which could be as severe as standing in front of a coming train on train tracks (personal past student of mine) So at this point im obviously thinking theres no way hes smart enough to handle my primary care case load. So he then offers he could write the note as no right hand use. (4 lie) n after asking that he clearly state not to use both hands he told me he would include do not use both hands (5 lie) n he has patients so come back at 1. I do, at 1pm I pick up the note n it says no use of both hands with clients. I see a plastic surgeon the 16th. Saw an OT who said 1 more week of FMLA (she said she would send dr F a document n he says he didnt get it) n I dont even try to fix it tbh. So I call his nurse n clarify that the note does not say what I was told while my advocate was on the phone. She called back to inform me Dr.F would not change the words on the note to match. Yall do not go here. Dangerous. Ill be filing a complaints to all boards who govern parties involved
Rehab Score
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs support clients' reintegration into their home, workplace, and community following inpatient and residential treatment. They also promote long-term recovery for clients who may no longer be receiving outpatient treatment. Rehab aftercare services encompass a wide range of modalities and often include various medical, mental health, and social service programs. Case managers and care teams develop clients' customized service plans based on the client's evolving needs and recovery goals.
Many rehabs base their treatment models on 12 step programs, which are often considered a gold standard in addiction recovery. 12 step recovery prioritizes participants' spiritual development as a means to heal the emotional and psychological wounds that have contributed to the addiction. Participants engage in regular, peer-led group meetings, which are free, anonymous, and accessible 24 hours per day, 365 days a year in most communities. Though these programs are spiritually-grounded, religious affiliation isn't required.
Intervention services can help family members communicate effectively with each other and with the individual who is struggling with a substance use disorder. A professional interventionist addresses family dynamics that have worsened the situation or prevented the individual from seeking help. This expert can also help the family plan a drug intervention in Iowa. After the intervention, ongoing intervention services can help families in their own recovery, regardless of whether the individual chooses to enter treatment.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
During cognitive behavioral therapy in Iowa, you'll gain a better understanding of your thinking and motivations. Your therapist will then help you develop new patterns of thinking and behaving that allow you to cope with life's challenges without abusing substances.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy sessions offer you a personalized approach that involves an in depth exploration of your life experiences and patterns of substance use disorder. This helps your therapist identify harmful behaviors and thoughts and helps you recognize them so you have a deeper understanding of addiction and make positive changes in your life.
During motivational interviewing in Iowa, the client and therapist collaborate to identify any discrepancies in the client's current situation and future goals. By asking open ended questions and using reflective listening skills, the therapist encourages the client to reach their own conclusions and make a commitment to any needed changes in their life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples therapy in Iowa involves mediation, education, and psychotherapy. Participants learn about themselves and each other and how to successfully navigate challenges in the relationship. Sessions can include both joint and individual meetings with the therapist.
During family therapy in Iowa, therapists focus on the collective healing of all members of the family unit who were impacted by addiction. Therapists guide families in understanding the effect addiction has and develop healthy communication practices. By working together, families can help support their loved ones recovery.
Staff & Accreditations
Staff
Dr. Frank Filippelli
Medical Director
Melissa Howard
Clinical Director
Lisa Haefner
Director of Human Resources
Jen Pearson
CEO
Dr. Joshua Tessier
Chief Medical Officer
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
1300 Woodland Ave
West Des Moines, IA 50265
Get Help Now - 515-349-1544
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