Allentown Residential

Closed: Allentown, Pennsylvania
Treatment Trends - Keenan House PA 18101

About Allentown Residential

Allentown Residential in Pennsylvania, was a progress-based residential treatment program for mental health and substance use disorder (SUD). Effective May 2024, and until further notice, admissions here have been suspended with no new clients being accepted into the program. Individuals currently being treated here will complete their time as normal. Medicaid and county-funded insurance were accepted here.

Treatment here reflected the criteria for high-intensity residential services and operated in three distinct phases: stabilization, communication and support and relapse prevention. Each phase was designed to offer different levels of support as clients transitioned through the program toward a strong, stable and sustainable long-term recovery.

Phase one here involved a brief “blackout” period, during which residents weren’t allowed to leave the facility. This way, they could shift into the program more comfortably as they got used to the staff and their new surroundings. During phase one, residents were coupled with a mentor — usually a resident in phase two — who could help fill in the gaps and support them in adjusting to their new environment. Residents then met with an intake coordinator to be given their treatment plan as well as their individual counselor for further assessments and evaluations. They were then introduced to psychoeducational groups where they began a deep dive into their addiction.

Phase two saw clients focusing on their relationship with their family and developing community engagement. They’d attend recovery-based meetings outside of the center, take part in life skills courses and participate in community events. These might have included yoga classes, mindfulness and meditation, fitness programs and more. At least one family therapy session would take place, and aftercare planning would begin to take shape. Residents could expect to complete six to eight hours of treatment and activities per day. They may have also benefitted from medication-assisted treatment (MAT).

In phase three, clients could enjoy more freedom as they prepared for their final transition out of residential care. They’d be allowed more time outside of the facility, extra smoking breaks where applicable, phone calls and the opportunity to be role models and advocates for fellow residents. Aftercare planning might have involved planning for transition to further addiction treatment programs, lining up MAT providers, therapists and ongoing recovery meetings.

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Rehab Score

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6.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
aftercare iconAftercare Support
Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Residents of a sober living home in Pennsylvania pay rent and contribute to household maintenance. For their contributions, individuals get the opportunity to live in a substance-free environment and receive support from others in recovery while all residents practice sober-living skills. Sober living expenses are not covered by insurance since they are not treatment services. However, grants and scholarships are often available to help individuals afford rent for men's or women's sober living.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • car iconPrivate Transportation
  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

John Dillensnyder

Executive Director

Sarah Falwell

Associate Director

Kate Donchez

Fiscal Manager

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Fact checked and written by:
Lauren Thompson
Edited by:
Courtney Myers, MS

Reviews of Allentown Residential

2.39/5 (30 reviews)
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Reviews

5

I was in Keenan House 32 years ago. I am still sober and clean and attending AA meetings. The program (KH) worked for me... One day at a time. You have to want it. I almost died out there. KH saved my life. I don't know what it is like today but I am sure glad it was there ... Read More

Reviewed on 11/12/2019
1

This place is anything but a rehabilitation facility. Some staff are so completely unprofessional -for money and/or Suboxone they can be bribed to break the rules. Counselors did nothing to follow up on necessary paperwork requested of them.The atmosphere inside the facilit ... Read More

Reviewed on 9/23/2019
1

This is a horrific environment for anyone (including some of the nice and helpful staff to be in). The supervisors only care about filling beds and never seem to come up with solutions for medical or health related concerns. They discriminate against certain populations (esp ... Read More

Reviewed on 8/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (27 reviews)
Charlie Fountain
1 year ago
5

For the time l was there Ms.Diane was truly Respectful, she was honest and may me take responsibility for my actions,yes she told me things that l didn't want to hear,but deep down she was telling me truth,she really cares,about people,and believe me l was a hard nut to crack,so l want to give everyone who works there a Big Shout Out,they make you Believe in your self,and in the end it's up to you,to face your demons,and with their help every one will be fine, give the staff a chance.When l left l had a new out look on life and yes l got in trouble went to jail for 9months and l could not get mad with anyone but myself,because had l listened to Ms.Diane "Caseworker"none of this would never had happened.And l want to Thank Everyone.Respect from Me to all the Staff

Michael Borges
1 year ago
1

The place sucks and they lie to get you put in there. They don't care how some of the techs treat people every one in there put 12 grivences in on a tech for threatening them and being disrespectful all the time cause he thinks he tough and they did nothing. He's a clown. All they do he tell you that your lieing and just admit to it. I have paper to prove everything and they still said I was lieing. Nobody will go there so the people that are they there keep extending there time. I would not send my worst enemy there. I would have rather stayed in state prison then go there. They don't help one of the counselors always tells her clients she to busy to talk when shes sitting in her office doing nothing. Diane Hopkins is one of the biggest liars there will tell your family one thing and do the complete opposite. Some of the staff are cool Drew both Cats, Michelle, Kendra, Chris and Rasheed. All the rest of the nice ones don't stay there long cause it's a joke

Response from the owner1 year ago
Hi Michael, We're sorry that you had that experience in our program. We do our best to provide quality care for our clients and prioritize their needs. We appreciate your feedback and encourage you to reach out to our Quality Assurance Coordinator to address these concerns. If you are interested, you can reach her at 610-432-7690 x 1213. Thank you.
Blaze
1 year ago
1

Worst rehab I've ever seen. Some of the staff was bringing in drugs for certain clients. The place was disorganized and dustgustingly filthy. If you want to get clean don't go to thus rehab

Response from the owner1 year ago
Hello Blaze, We apologize that this was your experience and as an organization we do not tolerate those actions. We are in the field of helping people and take client complaints seriously. We encourage you with your willingness to reach out to our Quality Assurance Coordinator to report this incident. She can be reached via phone 610-432-7690 x 1213. We appreciate your time and assistance in this matter to ensure the safety of our clients. Thank you.
Gerald
1 year ago
3

Hassan Javed
1 year ago
1

Other than the weekend counselors. The ones at the front desk are horrible. Some of them sound like they should be in the program. Esp the night time workers. Dude sounds like he is drunk!!!! Never will recommend this for my fiend or family. Just richest and disgusting. Minus tech Steave. He s great!!!!

Response from the owner1 year ago
Hi Hassan, I'm sorry you had that experience during your time at Allentown Residential. We do our best to make sure all of our residents are treated with kindness and respect while they are in our care. Please reach out to TTI Administration if you have further concerns. We would be happy to help in any way we can.
Tighe Cashman
1 year ago
5

Donna Kaminskyj (DJ)
1 year ago
1

If I could give this place negative stars I totally would. Rainie is great at making lies seem like truths. they are not a dual diagnosis facility and currently because of this I am wandering around Allentown in the snow because they discharged me because they said they don't have the mental health help like what I need so regardless of my substance abuse problems because of my mental health problems I can't get help there and regardless of how much I wanted to stay I couldn't. The CSR Kat and tech Dora are the only ones who were genuinely concerned about people and Jose I guess but he was not there today when I was thrown out for having mental health issues that I never asked for. After taking me from a psych inpatient. Oh and I was cleared by crisis yesterday before they convinced me to stay and I got the necessary stuff to stick out the whole program so no I'm not just a displeased client who didn't give the program a chance I'm a person who was voluntarily there and was begging to stay when they told me I couldn't

Response from the owner1 year ago
I am very sorry to hear about your experience in our program. We do our best to provide the most effective treatment possible for each individual that comes through our doors. However, we cannot always provide the level of care that is needed. If you have further concerns, please call TTI Administration at 610-432-7690, or Lehigh County Crisis Intervention at 610-782-3200. We will always do our best to support individuals seeking recovery in a way that is most appropriate for their needs.
Ana Viccica
2 years ago
5

I had a fantastic experience here in 2008 and visited often as an almuni. I have since moved from Allentown, but this place was a pivotal moment in my life and I have the fondest memories of my time there. Anna and Robert Csandl are fantastic and genuinely care about the clients at both the Keenan House and Confront.

Anna Klein
2 years ago
5

Very nice, polite, respectful, caring and helpful staff that understands and helps become better, healthier you. Makes a difference in lives and future.

Response from the owner2 years ago
Thank you for your review! We have been restructuring the program to better support our clients and their recovery. Our team has been doing everything possible to ensure the most effective services are provided to all who are welcomed into our programs. We are so grateful to be making a positive difference in the lives of others!
RustyBlade
2 years ago
5

Hi mom

James Crampton
3 years ago
1

Verbally abuse resident's and lie on them getting there probation revoked resulting in incarceration. The positive reviews on here are Fake the place is terrible.

Robert Graham
3 years ago
1

I could not wait to get out of there they say there due diagnosis rehab well that s untrue

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