The Village Family Service Center

2701 12th Ave S
Fargo, ND 58103

The Village Family Service Center

About The Village Family Service Center

The Village Family Service Center is the mental health counseling center in Fargo, North Dakota. They offer various outpatient (OP) substance use disorder treatment with licensed counselors trained to help individuals and families. The addiction program helps adults struggling with alcohol or drug use get the support they need through a comprehensive and confidential outpatient program.

Medical staff and licensed addiction counselors provide care for adults 18 and older. They are a nonprofit that begins your chemical dependency treatment with an evaluation or diagnostic assessment. This is the foundation of their customized outpatient treatment program. You may begin treatment in a partial hospitalization program or an intensive outpatient program.

Many go on to a low intensity outpatient treatment program before engaging in relapse prevention groups to support and promote sobriety and long-term recovery. Family education and support are available to families whose lives have been impacted by loved ones with substance use disorders or mental health conditions. The two hour chemical dependency evaluation begins your program.

Partial hospitalization programs (PHP) are provided 20 hours per week. Intensive outpatient programs (IOP) are designed to offer greater flexibility with day and evening groups available. The relapse prevention group is a continuing care group after you’ve completed your primary treatment. The group is open to people who have completed their program here or at another facility. When needed, you can also take part in a DUI seminar for education that meets the requirements of the courts or DOT.

They are a Blue Cross/Blue Shield preferred provider and work with other major health insurance companies including TriCare and TriWest. They’re also a North Dakota SUD voucher provider and may have additional financial assistance available when you qualify.

Latest Reviews

David Miller
3 months ago on Google
1
Michael Ahles
10 months ago on Google
1
The manager of the village told me that since covid, a pandemic that caused many people mental health issues, they have limited their access to providers. I was instructed by my insurance provider that the village accepted my EAP, which is a very large national insurance provider. They gave me the name of the receptionist they talked to and the provider to use. Upon calling them they told me they don't, my insurance reassured me they do and that all the village has to do is call them. So I call the village back and apparently that was to big of an ask. After many back and forth calls they told me they don't accept it and then told me they can do virtual only.... isn't that you accepting my eap?
Response from the owner4 months ago
Hi, Michael! We missed the mark here. Our goal is to provide accessible and quality care to all our clients, and we understand the process for insurance can be time-consuming. We sincerely apologize for any confusion and frustration you have encountered in trying to access our services. We value your feedback as we are committed to ensuring the best experience for our clients.
Sean Seifert
1 year ago on Google
1
Response from the owner2 months ago
Hi Sean, Thank you for taking the time to leave us a review. We continuously work to create a great experience and we're sorry to hear that we missed the mark here. Would you reach out to us at concerns@thevillagefamily.org with further comments or suggestions? We value your feedback! The Village Team

Location

Accepted Insurance

The Village Family Service Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs primarily serve clients who have just completed detox, those who are in crisis and at an elevated risk of relapse, and those who have a strong history of relapse. They provide a highly structured and supportive environment and intensive supervision. Residents engage in extensive addiction counseling. Many programs also offer recovery-focused life skills training to support clients' sustained sobriety. Holistic therapies, such as yoga and meditation, are available at many facilities.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program may be receiving outpatient treatment or they may have already been discharged from formal treatment after completing intensive inpatient and/or outpatient care. These programs are designed to support clients' long-term sobriety through a robust continuum of care customized for clients' unique and evolving needs. Peer coaching, career counseling, relapse prevention, and 12 step program induction are among the most common rehab aftercare services.
12-step icon12-Step
Recovery models based on 12 step programming combine intensive peer support with an emphasis on personal growth. Participants are expected to select a peer sponsor to mentor them through the recovery journey. 12 step recovery strategies are rooted in spiritual principles to promote self-compassion, acceptance, and accountability. Regular attendance at group meetings, which are free, anonymous, and open to the public, is expected. Specialized formats, including programs for seniors, youth, and families, are available in most communities.
sober-living iconSober Living Homes
Residents of a sober living home in North Dakota are often transitioning from inpatient treatment programs, but they're not quite ready to return home and live on their own. While living in the halfway house, residents must follow a strict set of rules and schedules, including maintaining attendance in recovery groups, participating in household duties, and, above all, remaining sober. Breaking established house rules can result in eviction.
partial-hospitalization iconPartial Hospitalization Program
In a partial hospitalization program (PHP), you'll experience intensive rehab with the ability to return home each day. PHP treatment is recommended for those with moderate to severe addictions that don't require 24/7 care. A partial hospitalization program serves as an alternative to inpatient hospitalization or as a step-down option. Throughout the week, you'll attend meetings for 4-8 hours each day, up to 3-5 days a week, for an average of 90 days. Medication management, evidence-based therapies, and relapse prevention are typical components of PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Medically assisted detox involves weaning your body off alcohol and drugs in a medically supervised environment. This is often the first step in the addiction recovery process. Abruptly stopping intake of alcohol and some drugs (like benzodiazepines and opioids) can cause uncomfortable side effects. In severe cases, withdrawal symptoms can even be dangerous. To minimize risks and discomfort, a team of medical professionals will monitor you 24/7, and may provide medications if necessary to ease potential withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Your dialectical behavior therapy sessions in North Dakota will include individual and group formats. During group sessions, you may participate in group exercises such as role play. You'll also have homework assignments each week to practice the skills you're learning and to keep a diary of your emotions. Diary entries will guide your weekly one on one sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing helps you find internal motivation to change. If you're feeling insecure about your ability to change or ambivalent about the need for change, this method can help you explore your options and motivations.

Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) is an evidence-based treatment for children and adolescents impacted by trauma and their parents or caregivers. The child and caregiver learn new skills to process thoughts and feelings around the traumatic experience. TF-CBT can resolve a broad array of emotional and behavioral difficulties associated with trauma, including PTSD.

Relationships between couples, whether you are married or not, are not easy, no matter how perfect you are for each other. In the course of daily interactions with your spouse or significant other, there are bound to be "troublesome" moments of confrontation, pain, aggravation and heartache. So, in addition to working with individuals, The Village is also here to work with couples. Their counselors can help you start treating the relationship you have with your spouse or significant other as the most important relationship in your life.

EMDR involves reprocessing memories that have essentially become stuck in the brain. Sessions involve stimulating the hemispheres of the brain through visual, auditory, or tactile means until the memory is less disturbing and more positive thoughts and beliefs replace the prior negative thoughts and beliefs.

A cornerstone of their work is Family Systems Therapy, which focuses on the family rather than the individual. They believe the symptoms of an individual in a family are the result of the pathology of the family, rather than the pathology of the individual. Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Incorporating recreational therapy into your addiction treatment program helps you rediscover joy, build healthy habits, and develop new interests. You may be exposed to activities like yoga, painting, and group games to encourage social interaction and improve your mood. These are essential skills for a successful recovery journey.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • car iconPrivate Transportation
  • recreation iconRecreation Room
  • meditation iconMeditation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

LegitScript has reviewed The Village Family Service Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in February 2020

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Dakota
License Number: 1142

Contact Information

Phone icon (701) 451-4900
Building icon

2701 12th Ave S
Fargo, ND 58103

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD

Reviews of The Village Family Service Center

3.45/5 (32 reviews)
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Reviews

5

They provide an excellent individualized treatment! It feels like home, they are very kind and caring. Outstanding experience.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (31 reviews)
Ryan Snyder
2 weeks ago
1

Response from the owner2 weeks ago
Hi Ryan, we re sorry to see you had a disappointing experience with us. If you re open to sharing more, please reach out so we can better understand and address any concerns. Your feedback is important to us!
David Miller
2 months ago
1

Michael Ahles
10 months ago
1

The manager of the village told me that since covid, a pandemic that caused many people mental health issues, they have limited their access to providers. I was instructed by my insurance provider that the village accepted my EAP, which is a very large national insurance provider. They gave me the name of the receptionist they talked to and the provider to use. Upon calling them they told me they don't, my insurance reassured me they do and that all the village has to do is call them. So I call the village back and apparently that was to big of an ask. After many back and forth calls they told me they don't accept it and then told me they can do virtual only.... isn't that you accepting my eap?

Response from the owner9 months ago
Hi, Michael! We missed the mark here. Our goal is to provide accessible and quality care to all our clients, and we understand the process for insurance can be time-consuming. We sincerely apologize for any confusion and frustration you have encountered in trying to access our services. We value your feedback as we are committed to ensuring the best experience for our clients.
Elizabeth Bahr
1 year ago
5

EAP is such a wonderful program! I loved my counselor and found such a benefit from seeing them regularly. Always a huge fan of The Village and their awesome staff!

Aaron Ellingson
1 year ago
5

Absolutely amazing team here, very patient focused. Truly feels more like a family than a business. Keep teaching & healing!

Response from the owner1 year ago
Thank you so much, Aaron!
B E
1 year ago
1

Very Rude & Not Professional At all !!! No Customer Service Skills at all !!

Ava Lipari
1 year ago
5

Using EAP through The Village has been such a positive experience! Highly recommended!

Sean Seifert
1 year ago
1

Response from the owner1 year ago
Hi Sean, Thank you for taking the time to leave us a review. We continuously work to create a great experience and we're sorry to hear that we missed the mark here. Would you reach out to us at concerns@thevillagefamily.org with further comments or suggestions? We value your feedback! The Village Team
Brittni A
2 years ago
1

Treatment received was fine, everything on the office side though was rather disorganized which is disappointing considering they re dealing with some pretty heavy responsibilities things that affect peoples LIVES. Be prepared to be on their case to do their job and get your info sent off where it needs to be, if not chances are it s gonna negatively affect your legal consequences if that s what you re seeing them for.Update: go to ADAPT for your treatment services instead.

Carly
3 years ago
5

I am really happy with the mental health counseling services and ADHD diagnostic assessment I received from Alexis McMullen at The Village. Alexis was open, kind, and really upfront about treatment plans and possible costs. I really appreciate the guidance and support she gave me. Thank you, Alexis and The Village!

Response from the owner3 years ago
Thank you for your feedback, Carly! We are so happy to hear this and are honored to have been able to provide that guidance and support.
Alex Merrick
3 years ago
1

Not good so far. I booked my first appointment with them and tried to book the 2nd one right away so that I don't lose the time slot during the time frame that I'm able to attend. Although she was nice and courteous she said no "it's against policy" but said that she sees that that are openings and I should be able to book with him after my 1st appointment. Surprise surprise... After my intake appointment finished we could not find an appointment available in the same time frame for another month. VERY DISSAPOINTED. It's difficult enough to come asking for help but then arriving and to be told come back in a month is disheartening. I hope they revisit this policy.Update: Canceling my appointments further based on their response cuz clearly they didn't listen to my concern. The problem is that they aren't giving their clients the scheduling power and are assuming that the client is irresponsible and won't cancel the 2nd appointment if its not needed. I have also been able to book in advance with all other practices in the past. Good luck to you guys

Response from the owner3 years ago
Hi Alex, thank you for taking the time to share your experience, and for trusting us with your care. We understand it can be frustrating when there is an extended wait time between appointments. The reason this policy exists is because until the assessment is complete, we do not know what services the client needs, whether they would be better served by someone with different expertise or at a different level of care, or whether the provider and client will be a good fit. We hope your next appointment goes well and trust that you will have an easier time scheduling from here on out. If you would like to speak with someone about this further, our Chief Clinical Officer would be happy to give you a call.
Crystal R
3 years ago
1

This mental health clinic has it set up where their clients have to see separate counselors if they are using free EAP work benefit sessions. This means that if you want to use your EAP benefits, you need to see their licensed counselors, and then afterwards you will have to switch to a provider that is covered by your insurance to use your copay.They scam their clients out of their EAP benefits and act like it s normal to make their clients completely switch providers and have to start all over again with a therapist.Also, I m seeing a lot of reviews claiming their reception staff isn t good. These claims have held up in my experience, the receptionist I spoke to explained all of what I just shared above very poorly to me. While on the phone with her I was very confused and taken back by their EAP policy, and I was asking a lot of questions. She laughed at one of my questions in a way that made me feel ashamed.It s extremely important to have delicate and knowledgeable reception at a mental health clinic, so the amount of people complaining about their reception should be a big red flag for anyone considering this clinic as a source for their therapists. It s already so difficult to reach out when people are at their lowest, a poor reception staff can turn anxious clients away not only from the health clinic itself, but seeking care in general.

Response from the owner3 years ago
Crystal, we are very sorry to hear this. We expect our staff to provide excellent customer service and apologize that your experience was less than that.
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