Tremendous rehab. Incredibly limited in number of patients, provides an exceptionally one on one focused experience. Can not get much better.
About The Haven at Westchester
The Haven at Westchester is a luxury psychiatric rehab center that operates under New York-Presbyterian Hospital in White Plains, New York. They provide inpatient treatment services for adults on the campus of Payne Whitney Westchester. Here, clients can participate in a range of restorative and therapeutic treatments to help them overcome their conditions, including substance use disorder. They accept private insurance, self pay, and Medicare. There’s a daily amenities fee that clients must cover separately.
One thing that stands out to me about this facility is how esteemed and multi disciplinary the team is. Clients who go here will have access to some of the top psychiatrists in the country, including experts who specialize in mood and personality disorders. Each client receives a customized treatment plan developed by a diverse team of providers including social workers, nurses, and psychosocial specialists. Most plans include some elements of individual, group, and family therapy and pharmacotherapy. They also offer educational family programs to help loved ones understand how the treatment works and what to expect.
Another great aspect of this center is the state of the art living environment that clients can enjoy. All rooms are private and include their own baths and other amenities. They also provide computer and television access, along with personal concierge services. Other perks of living here include meals prepared by a gourmet chef and well furnished living and dining areas. Once clients are stable enough to walk around and enjoy the grounds, they can visit the gardens, tennis courts, pool, and even the on site golf course.
Interestingly, although the program itself is prestigious, client feedback on this facility is mixed. Some clients didn’t like the fact that the residence is co ed and said they didn’t feel safe. Others mentioned the lack of professionalism shown by the staff and didn’t believe their condition improved over the course of their stay.
Latest Reviews
Had someone I care about stay here...1- when there was a problem, the head nurse said "there is nothing I can do" so I went to the administrator. They told the nurse I had been there and then threatened the patient.2- for an eating disorder unit, you would think they would actually care about the quality of the food given, and at the very least making sure if someone is allergic to a food, that the patient is never given that food. this was not the case and happened numerous times.3- had staff lie to the patient and myself over numerous matters.4- if you enter the facility to visit the patient, and leave to get food as the "cafeteria" is horrible, you will not be allowed back in.5- there are heavy limits on how many visitors per day, so if multiple people want to visit, it HAS to be planned ahead of time.6- the place is well over 100 years old, and feels it...it doesn't feel like a hospital and certainly not like any kind of hotel. It feels exactly like it is...an old asylum. Nothing comforting or homey about it.7- calling the in-house number to report the nursing staff lead to them telling staff that I called and nothing being done.8- for any that might have an issue with this, yes this place IS co-ed. you may not have someone else in your bedroom, but there may be people of other genders right next door. it is an asylum, yet they can't see how that can be triggering for some patients?9- a patient arrived before dinner, but since the "on-boarding" (aka all the paperwork) took too long, the staff did not hold a dinner for the patient. this was a patient in the eating disorder unit.10- staff in the eating disorder unit just ate and drank next to the patients without a care. They also left food and drink in their office out in clear view for the patients to see.
was one of the worst experiences of my life, tho i actually made the most of it.
I ve been to many hospitals but never one as bad as this. When I went they would force us to stay in our rooms for the majority of the day, even though there was a common area. The staff not only hated their job but the patients as well and would go out of their way to degrade us. It was hell, and my anxiety worsened during my stay. And my depression as well. I hope that they get shut down because it really is a horrible place.
Gallery
Location
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting -
Luxury AccommodationsThe Haven is a deluxe inpatient unit featuring comfortable private rooms with baths, television, computer access, and other amenities in a beautiful, restorative environment. A chef prepares individually chosen gourmet meals. The dining and living areas offer comfortable settings for communal activities and visiting. Concierge services are available to arrange for personal needs, such as transportation or other non-clinical requests. -
Recreation Room -
Private Rooms
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(914) 682-9100 
21 Bloomingdale Road
White Plains, NY 10605
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner
