The Guidance Center – North Vickey Street

2187 North Vickey street Flagstaff, AZ 86004
DetoxInpatientOutpatient
The Guidance Center - North Vickey Street AZ 86004

About The Guidance Center – North Vickey Street

The Guidance Center - North Vickey Street is a mental health and behavioral health center in Flagstaff, Arizona. They have services for clients of all ages including kids. Their drug and alcohol addiction treatment is for adults aged 18 and older.

If you’re struggling with substance use disorder, they have two options here. The first is their residential rehab for adults. In this program, you’ll live on the campus in a serene and therapeutic environment while you get treatment through individual and group therapy. You’ll have educational sessions to learn about addiction and how it has affected your body. You’ll develop relapse prevention skills and other life skills for long term recovery.

Most of the therapy here is based on acceptance and commitment therapy or ACT. But they also have therapeutic and fun outings regularly like trips to the park as well as hikes and holiday events. Throughout your program, they’ll provide case management to help you plan your recovery and connect with the resources you’ll need. They’ll also coordinate your medical care and psychiatric needs alongside your addiction treatment.

Other than residential treatment, the other treatment they have here is outpatient addiction recovery. This program is mostly focused on group therapy to help you work through the challenges that come up throughout recovery, while also sharing support with your peers. These groups are in the evenings, but they also have group therapy for various formats and needs. For example, they have dual diagnosis groups and meditation groups as well as exercise groups and groups for developing life skills.

While some clients report difficulty in reaching staff on the phone, many clients rave about the therapists. They say the counselors are knowledgeable and respectful professionals who have changed their lives for the better.

Latest Reviews

Jacqueline Brook
1 month ago on Google
5
Ive had a great experience with the guidance center so far. Went in 2 days to detox center, and because of that was able to do intake the next day for outpatient, therapy, and get a pcp and gyno all at the same building that same week, along with prescription medications to get my mind back in the right place. Everyone there is super polite and patient and don't appear to be judgemental or like they are talking about you behind your back.
Jeremy Bell
1 month ago on Google
5
The staff are very helpful, friendly and respectful, my experience at the guidance center was very professional, thanks to the staff the flagstaff guidance center Inc.
Mary
1 month ago on Google
5
Tgc has helped me in so many ways. I feel like I can and will rely on them regularly. Even during their renovation and COVID-19. I greatly appreciate the center now includes contact link in their phone message for the pharmacy. Now I do not have to memorize telephone numbers.The staff is available for help all the time. They are carrying and loving with what you need.I just lost my cat on Halloween and they were there for me as I was starting my grieving process. So I don t know what you re complaining about. I have gone to behavioral center here, Phoenix and Tucson and tgc is by far the best and most helpful.Thank you Guidance Center
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (928) 527-1899
Building icon

2187 North Vickey street
Flagstaff, AZ 86004

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of The Guidance Center – North Vickey Street

2.68/5 (103 reviews)
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Reviews

1

Making an appointment here is nearly impossible! Whenever you insist the staff gets all cranky and gives you an attitude.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (102 reviews)
Jacqueline Brook
1 month ago
5

Ive had a great experience with the guidance center so far. Went in 2 days to detox center, and because of that was able to do intake the next day for outpatient, therapy, and get a pcp and gyno all at the same building that same week, along with prescription medications to get my mind back in the right place. Everyone there is super polite and patient and don't appear to be judgemental or like they are talking about you behind your back.

Jeremy Bell
1 month ago
5

The staff are very helpful, friendly and respectful, my experience at the guidance center was very professional, thanks to the staff the flagstaff guidance center Inc.

Marci Wills
1 month ago
1

Mary
1 month ago
5

Tgc has helped me in so many ways. I feel like I can and will rely on them regularly. Even during their renovation and COVID-19. I greatly appreciate the center now includes contact link in their phone message for the pharmacy. Now I do not have to memorize telephone numbers.The staff is available for help all the time. They are carrying and loving with what you need.I just lost my cat on Halloween and they were there for me as I was starting my grieving process. So I don t know what you re complaining about. I have gone to behavioral center here, Phoenix and Tucson and tgc is by far the best and most helpful.Thank you Guidance Center

Teresa Kabe
1 month ago
5

carrie sharp
1 month ago
5

Jaden was amazing I highly recommend them helping to get help for your family they went above and beyond thank you Jaden and crisis team And Angela at the front desk

Lori Winkler
1 month ago
5

Kevin Parrish
2 months ago
1

Applied here then found out the original higher paying position was given to a candidate less qualified than me. They do promote from within, but I question how and when they do their reviews as the personnel here are definitely of a low tier quality. Do not apply here if you can help it, totally bias and unfair in their hiring practices and an overall air of superiority complexes intermingled with incompetent management.

Meg Eastwood
3 months ago
5

Really helpful so glad I emailed and got connected with a psychiatrist! It was just an incredibly difficult summer for me, personally. Thanks for being here!

Codi Fader
3 months ago
5

Charlie Hustle
4 months ago
1

Absolutely disgraceful customer service. My wife has been trying for weeks to contact Dr Sudha Dunn to simply RENEW AN EXISTING PRESCRIPTION but has been unable to get through. She has now been without the prescription for two weeks and we are looking to get in with other doctors. There are serious administrative inefficiencies at the Guidance Center and I would recommend everyone to avoid any care at this facility

Paca Ranch Girl
6 months ago
5

Excellent service for health issues.

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