This place is horrible, remember the times I was in I get chills, it was one of the worst experiences of my life! Please nobody come or send a loved one here, YOu'll regret it
About The BridgeWay
The BridgeWay is a behavioral health provider that offers support for children and adolescents in the North Little Rock, Arkansas area. The center provides comprehensive mental health and drug and alcohol addiction treatment, community care, and prevention services.
Addiction and mental health related services offered at The BridgeWay are provided in their 24-bed inpatient program. Serving children aged four to 12 and adolescents aged 13 to 17, the program includes mental health assessments, treatment for substance use disorders and co-occurring disorders, medication management, structured recreational activities, counseling, and educational groups.
These assessments help to assess mental health status and co-occurring mental health disorders. Treatment includes individual, group, and/or family counseling. Evidence-based therapies include cognitive behavioral therapy, dialectical behavioral therapy, and motivational interviewing.
The BridgeWay offers dual diagnosis treatment using evidence-based practices to treat addiction and mental health disorders. Their multidisciplinary team consists of nurses, psychiatrists, mental health technicians, substance abuse counselors, and licensed therapists. Treatment includes a comprehensive mental health assessment and individualized plan of care, individual and group therapy, on-site school, recreation therapy, medication management, and family support.
Staff psychiatrists can assess participants to determine if medication may be appropriate for the individual’s rehabilitation and mental health recovery process.
Latest Reviews
After you post a negative review they claim to want to talk to you. I filled out the contact form and someone from medical records called me back. I sent my contact info again, saying that they asked me to contact them, no call back. Not even after leaving a voicemail with the "patient advocate." I'm still waiting...
I got to admissions at bridgeway a little past 9pm on Wednesday October 9th. I didn't make it back to Unit 5 until around 5 am Thursday morning. I was informed it usually doesn't take that long but they were waiting on beds as 17 people had been admitted that day. My therapist office had called around noon Wednesday and there was supposed to be a bed reserved and waiting on me. The night shift nurses that were on unit when I got there were great which made me hopeful. But unfortunately day shift didn't compare. I have quite a few medical problems and typically take my morning meds at 7am and also had a brand new tattoo from the previous Friday. I had to wait until after I saw the psychiatrist (at lunch time) to get my meds so she could approve them. She also wrote an order for me to have my tattoo aftercare products but staff didn't get them to me until days later. I understand waiting on my psychiatric meds but not my other meds. But the time I got them after lunch my blood pressure and swelling were out of control. After taking my meds I passed out until dinner time. My breakfast & lunch had been brought to the unit for me as I'd be held in unit for blood work during breakfast and then to see the doctor at lunch. There was an intercom system that needs updated badly. I couldn't understand most announcements. I was not directed by staff about activities, therapies , or a schedule of any kind. They didn't follow the schedule that is posted anyway, so it would have been much help. I got a roommate and friend Thursday night. She helped me more than staff did my entire stay. She'd been there to the women's unit before it closed and had a good experience then and was expecting to be in the still advertised women's unit for this stay as well. It was more like prison than a hospital. We were left to entertain ourselves for the majority of the time there with what few card games & crossword etc that were laid out for us. One group was cancelled and we were just giving a mindfulness worksheet. We were told it was due to short staffing. But we maybe had 4 groups my entire time there. The yoga instructor was the only consistent group we had. I think his name was Jordan, he was fantastic. There are staff that care but they don't have the resources to provide the care patients need. There were two combative patients that were allowed to roam freely. One was a walking health code violation. They repeatedly defecated on and pissed on themselves and surroundings purposefully. They were only made to shower once. The smell of human waste is now a trigger for me because of my stay here, it was in fact a traumatic experience. They were allowed to go to the cafeteria in this state. The other combative patient was allowed to purposefully trigger others. I watched a new friend have a PTSD meltdown because of this combative patient. We watched both of these patients have to get shots. We were trapped in the quiet room for maybe an hour or more while the unsanitary patient tried to break down the glass dividers at the nurse's station and attacked staff. Mrs. Kay was fantastic during this incident and actively protected everyone and made sure we were okay after the event. The event caused another patient, that I'd become close to , to have a stress induced seizure after being a year or more without one. I was more helpful to the staff during his seizure than his charts as his seizure risk and treatment plan for after had not been documented. The other combative patient has thrown a tantrum because of her delusions , that staff aren't allowed to contradict , that ended in them getting a shot as well. I did not feel safe during my stay because of these combative patients.The day shift med nurse Ladona had gorgeous long stiletto nails, but didn't wear gloves when handling our meds and opened them with her nails. I'm highly surprised she's allowed to have these nails. My roommate had an asthma attack & was made to wait 5+ minutes by this nurse before she got her life saving inhaler. Out of room but more in-depth will be on my socials
Response from the owner3 weeks ago
Hi, Taylor. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.thebridgeway.com/contact-us/. Thank you for reaching out.
Nasty, nothing was clean. They wiped up pee on the floor with towels. No groups, no therapy, all patients on one unit including patients in extreme psychosis, people sent from jail, and those of us with much more minor diagnosis'. The more ill people would yell at staff and patients, try to break the window around the nurses station, urinate and defecate. We asked to be kept separate but no luck. Most daytime staff is horrible. The med nurse, LaDonna, was the worst nurse I've ever had. I had to wait FIVE minutes for my emergency rescue inhaler, she told me to "just wait a minute." I was lured here expecting a women's unit and group therapy. I got neither. This is not a safe or therapeutic environment. One of the four groups I had at my 5 day stay was about religion and I and others are not Christian and have religious trauma, so that was triggering for some of us. Imagine how hard it would be to spend 16 hours doing nothing. The only things we could depend on were going to meals (although some were brought to the Unit claiming we couldn't come up to the cafeteria because they were short-staffed), taking meds, and outside breaks. That's a total of four hours and fifteen minutes. I require a special diet. Even after talking to the dietitian they never got my diet right. It's a hospital and I shouldn't have to tell you how to cook my diet, and even when I did tell them what to cook, they never got it right. On my last day there I was given grilled chicken and nothing else to eat. I hadn't eaten for five days. I was given a Boost one day. I lost 10 pounds in 5 days. My therapist said that this stay only added to my trauma. I wouldn't recommend this place to ANYONE. Most of the good staff members wouldn't recommend coming to this place. The CEO has been there for a year and a half. That place has gone to hell in a year and a half. You tell me, would you find this environment safe or therapeutic?
Response from the owner3 weeks ago
Hi, Mari. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thebridgeway.com/contact-us/. We hope to hear from you soon. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Outpatient services are known for helping individuals from all ages including children, adults and seniors. The OP is staffed by licensed therapists that are able to include a variety of modalities including cognitive behavioral therapy, dialectical behavioral therapy and trauma-informed care.
Inpatient Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.
Intensive Outpatient Instensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The IOP is able for adults ages 18 and more, who are struggling with mental health, substance abuse and/or co-occurring disorders.
Aftercare Support Clients in addiction recovery typically require robust, ongoing support, which rehab aftercare programs are designed to provide. These programs are premised on the idea that clients' mental, emotional, physical, social, and financial wellbeing is essential to recovery. Clients collaborate with their case managers and addiction recovery team to identify the rehab aftercare services they will need to thrive while in recovery. Clients may receive peer coaching, career counseling, and 12 step program induction, among other services.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHP is often a good option for those who are in transition from an inpatient care. The program plan is based on each person but all patients are expected to attend daily sessions for at least 6 hours. Lunch is provided at no additional charge.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. The medical detoxification treatment at BridgeWay is provided by a trained physician and nurses.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation. The treatment for dual diagnosis is based on the 12-step program.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Equine TherapyGroup therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Amenities
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Day School
Accreditations
LegitScript has reviewed The BridgeWay as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 514
Contact Information
(800) 245-0011 
21 Bridgeway Road
North Little Rock, AR 72113
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Edited by:
Quentin Blount
