Terros Health – Stapley Health Center- Primary Care

Mesa, Arizona

1111 South Stapley Drive
Mesa, AZ 85204

(602) 685-6000

About Terros Health – Stapley Health Center- Primary Care

Terros - Stapley Drive Integrated Care & LADDER is an integrated care facility in Mesa, Arizona. They provide primary medical care and specialty healthcare services. This includes mental health counseling and substance abuse treatment. It’s especially convenient that they accept Arizona’s Medicaid and offer transportation assistance. Their comprehensive addiction recovery services help men and women overcome substance use disorder. These services include intensive outpatient and supportive outpatient care.

Both their outpatient programs involve proven treatment methods centered on group therapy that provide support, skill building and healing in a community setting. The intensive outpatient program is designed to guide you through withdrawal and provide structured support as you transition from more intensive treatment. This 12 week program involves nine hours of group sessions and one-hour individual sessions weekly. In these sessions, licensed counselors use proven therapeutic practices like CBT, 12 Step immersion and experiential therapy to support your recovery and personal growth.

Their supportive outpatient care provides ongoing assistance to help you maintain recovery after intensive outpatient care. It involves two group sessions weekly and lasts for another 12 weeks. The therapy focuses on life skills and reintegration into everyday life. Their integrated model of care incorporates medication assisted treatment. This evidence based technique uses FDA approved medicines and counseling to treat opioid addiction. The facility uses various medicines for this purpose. This includes Suboxone, Subutex and Vivitrol. These medications minimize withdrawal symptoms and curb cravings. This allows you to safely undergo counseling and therapy.

Their counseling is designed to help you develop life and wellbeing skills while addressing the underlying causes of your addiction. This program serves all populations including pregnant women and adolescents and is delivered by a dedicated team of physicians, counselors and peer community health workers. The facility also coordinates care and reporting for individuals with court ordered treatment plans. They partner with Maricopa County Adult Probation to deliver whole person care that satisfies the unique needs of judicially involved individuals.

Aftercare services include ongoing recovery support and connection to community recovery services. This may include housing, education and employment support.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

medically-assisted-detox iconMedically Assisted Detox

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Terros Health – Stapley Health Center- Primary Care works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

AHCCCS
Children's Health Insurance Program (CHIP)

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (602) 685-6000
Building icon

1111 South Stapley Drive
Mesa, AZ 85204

Call Now - Help is Available
Get Help Now - 602-900-1258
Question iconSponsored
Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

Reviews

2.7 (107 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (106)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
2.5

Some positive stuff is the good therapists and the wide waiting room that's not congested the majority of the times. Negative aspects are that they do not keep their facility clean, cleaning staff makes this experience frustrating for people like me that want a tidy environm ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted

Google Rating

2.7 (106 reviews)
Gabby Lindsey
1 month ago
1

This facility did not make me aware when they discharged me. My psychiatrist was very kind and helped me but I can not say the same about the other staff. The person that was helping me schedule my appointment made it seem like I was to blame for being discharged even when everything seemed normal and I was not made aware. He also gave me attitude when trying to schedule my appointment, he said that I was pushing it when I was inquiring about other times/days available. I should have listened to others when they said to not register here!

Response from the owner1 month ago
Thank you for reviewing our Stapley Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Yolanda Salazar
2 months ago
1

I LEFT FEW MSG SINCE LAST WEEK WITH THE SUPERVISOR AND MANAGER WITH NO RESPONSE UNTIL VM ON MONDAY. NO CALL BACK ON THEIR OWN OR AFTER I LEFT VM. THIS IS SAD BUT SEEMS TO BE THE QUICKEST TO GET A CALL BACK

Response from the owner1 month ago
Thank you for reviewing our Stapley Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Sonia Rosales
2 months ago
5

Response from the owner1 month ago
Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Joshua whitlock
2 months ago
1

Response from the owner1 month ago
Thank you for reviewing our Stapley Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Maryana Martin
2 months ago
5

Response from the owner1 month ago
Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Evelyn Chen
2 months ago
1

Response from the owner1 month ago
Thank you for reviewing our Stapley Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Adriana Olivares
2 months ago
1

I worked here for 3 yrs previously when they switched over to a more on and out clinic . Kathy was the manager at that time and I m sure still is, they keep her because she s used, but over all very micromanaging up front. I decided to leave and open my own business. It wasn t worth seeing the patients go without their meds and over all , it s not a place I would want my loved ones going. Also if you re looking to work as a receptionist there , beware, big turnover ,underpaid , overtime is offered but they ll still use you . Even the regional manager left to another company , and the CEO has changed. This is a sad place.

Lindsay Phelps
4 months ago
4

Response from the owner2 months ago
Lindsay, Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Evan
4 months ago
5

Terros will help you leave the Earth on Jump ! The rest is up to you.

Response from the owner2 months ago
Evan, Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Justin F
4 months ago
5

I went to this location for years to see an NP. I honestly love it. I see some negative reviews and that bums me out because they've always done such a great job for me and I would recommend them to anyone.

Response from the owner2 months ago
Justin, Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Mandi Huth
5 months ago
1

It's very disappointing when you try to reach out to get help for your child and no one can be bothered to return your call. I have called twice in the last 6 days and even filled out the thing online saying I needed to make an appointment. They say they will get back to you in 24-48 hours. They do not. I guess I will continue the search for another facility.

Response from the owner2 months ago
Mandi, Thank you for reviewing our Stapley Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Samantha Parker
6 months ago
1

I'm done with this place , just about every month I have to call multiple times to get my medication mainly, because I can never get an appointment before I run out even making them them same day and all, but a few times it takes me atleast a week for them to call in a bridge. This time they rescheduled my appointment a few hrs. Before my appointment I ask for a bridge which I'd called foe Thursday it's Monday they say sure no problem it's Thursday they only called in 1 medication that I'm not out of not what I've been out of. My Dr can't even adjust my meds because we don't know how I'm actually doing because my body is always having to adjust to being out and back on. It's bad for my mental health I'm trying to open a business and it's really hard when your body is always on a roller coaster. The only time receptionists take me seriously and don't just transfer me to a line where I'll leave a message unless I ask for a supervisor. Then has been an all around bad experience especially with the 1st Dr I had treating me like I had a drug problem, because I need my medication I've been on for over a year. This place has really done a lot of damage.

Response from the owner5 months ago
Thank you for reviewing our Stapley Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
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