Syracuse Community Health Center

819 South Salina street
Syracuse NY, 13202

Syracuse Community Health Center - SCHC NY 13202

About Syracuse Community Health Center

Syracuse Community Health Center (SCHC) is located in Syracuse, New York, and serves adults who need addiction care, medical care, or behavioral health services. They may be able to treat a co-occurring diagnosis of mental health concerns alongside substance use. This facility provides specialized programs through outpatient care.

As a behavioral health facility, SCHC provides a range of services to individuals seeking specialized treatment for a healthier, addiction-free life. No matter an individual’s previous history, SCHC connects all clients to the care they need through thoughtful, evidence-based treatment options.

Some of the supports clients will find include individual and family therapy, trauma therapy, motivational intervention, or nicotine replacement therapy. With all treatment, SCHC employs evidence-based best practices to give clients the best chance at sustainable rehabilitation.

Finally, at the heart of these therapies is the push for recovery education. Once an individual has a grasp on the “why” behind their struggles, they’ll be empowered with the tools they need to navigate the road to recovery all while increasing their chances for sustainable sobriety in the weeks, months, and years ahead.

Latest Reviews

bender of wills
1 month ago on Google
4
Stormy Dancil
1 month ago on Google
1
I have a patient of Syracuse community health center for years. With that said they have very good doctors. However the receptionist, and front desk clerk are highly unprofessional and crass. Syracuse community health center does not answer the phone system. I tried to make a follow up appointment for 1 month. I left a voicemail and was sent my chart I ve made over 6 requests on my chart I still have no response. Finally I came in last week when my daughter had an appointment. I went to the front desk to explain the situation as I was speaking to the young lady the phone was ringing guess what she didn t answer it. She proceeded to instead rant about how they were short staffed. I informed her that I needed to drop paper work offf, and explained it s unacceptable to wait this long for an appointment. She then in a condescending tone preceded to tell me that my primary was leaving any way when I asked who would be replacing him she shrugged her shoulders and said no one s hired yet. Needless to say I reported this to the department of health. I have a health issue that can cause me harm at the moment and had to find my own specialist. This place has no respect for its patients and the front line staff treats everyone like they are ignorant or economically challenged. I don t recommend going here anymore
Heila Wilkinson
1 month ago on Google
1
Worst place ever! how are they still open?the workers are all rude, the care is garbage, they don t care about their patients.And they give you a appointment and when you get there they cancel it..

Location

Accepted Insurance

Syracuse Community Health Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Phone icon (315) 476-7921
Building icon

819 South Salina street
Syracuse NY, 13202

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Anna Spooner

Reviews of Syracuse Community Health Center

2.9/5 (338 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
106
4
49
3
35
2
14
1
138

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (338 reviews)
bender of wills
1 month ago
4

Stormy Dancil
1 month ago
1

I have a patient of Syracuse community health center for years. With that said they have very good doctors. However the receptionist, and front desk clerk are highly unprofessional and crass. Syracuse community health center does not answer the phone system. I tried to make a follow up appointment for 1 month. I left a voicemail and was sent my chart I ve made over 6 requests on my chart I still have no response. Finally I came in last week when my daughter had an appointment. I went to the front desk to explain the situation as I was speaking to the young lady the phone was ringing guess what she didn t answer it. She proceeded to instead rant about how they were short staffed. I informed her that I needed to drop paper work offf, and explained it s unacceptable to wait this long for an appointment. She then in a condescending tone preceded to tell me that my primary was leaving any way when I asked who would be replacing him she shrugged her shoulders and said no one s hired yet. Needless to say I reported this to the department of health. I have a health issue that can cause me harm at the moment and had to find my own specialist. This place has no respect for its patients and the front line staff treats everyone like they are ignorant or economically challenged. I don t recommend going here anymore

Heila Wilkinson
1 month ago
1

Worst place ever! how are they still open?the workers are all rude, the care is garbage, they don t care about their patients.And they give you a appointment and when you get there they cancel it..

Gloria Hunt
1 month ago
5

Alexander Middleton
1 month ago
1

Absurd wait times no communication no sense of urgency avoid this place like the plague last option.

Kate
3 months ago
1

I've called around 20 times at different hours of the day and no one ever picks up. I've left messages too and no one calls back. :(

Amber Lowe
4 months ago
1

If I cld give Zero starts I would. My experience at this clinic was absurd. The front clerk lady was friendly however in an unprofessional way. At first she made a comment about HIPPA law and masked people to move. However there is know where else for them to stand and wait toCheck. Then the volume of her voice carried so loudly tht it didn t matter where anyone was standing, becaus I heard her when I walked into yeh bldg but didn t realize it was here n till left out and heard her while walking outside. Everyone waiting to see DR and or waiting to ask a question, she was loudly asking the information and also repeated rx names and their preference of pharmacy s. When I patients asked to speak to DR. Becus they were confused that too was voiced loudly. So what is the point of confidentiality or privacy with such loudness taking over the check in and no space to have the privacy to give the information.. I think the best part of this experience is tht we didn t need to stop and reschedule, to avoid the waiting area learning all said info from the appt or next appt date.

Shannon Richardson
4 months ago
5

Both times I've needed urgent care, SCHC got me in fast and took fabulous care of me (even better than my own PCP). What my pcp thought as only a virus, turned into strep for 8 days. SCHC gave me antibiotics and within 36 hours, I feel SO MUCH BETTER. I am switching my care to the health center ASAP!

Justin N
4 months ago
5

Chris Conti
4 months ago
1

If there was an option to leave 0 stars I would, one star is even too much. I have been a patient for years and this past year and a half it has went downhill. I have not been able to get my prescription filled on time not even once. I call call & call and always get the same answer I have sent a message to the nurse to get your medication refilled the medicine never gets refilled and always have to take time away from work to chase down someone to actually get it filled for me. Last month i was out of my medication for 3 weeks!!!! They said they sent it in and informed me it was Wegmans fault and not theirs and that took weeks to straighten out, they always think you are lying to them.Communication is an absolute 0 the pharmacy can t even get ahold of the place when there s an issue or mistake in medication dosage even a doctors office should not be gambling with the community s health especially with people who depend on medication to ensure their health is not in jeopardy. I had an appointment today at 11:45am and I am still sitting here right now and it s 12:43pm!!!! The place is just all nurses and 1 doctor who is absent everyday accept for Wed. Do yourself a favor and find another place to ensure your in good health.

Darnayshia Outley
5 months ago
1

The health center is the worst place ever to go to you do not want to go there. You ll be sitting there all day long. I came in at 11:45 waited two hours and 30 minutes I only got a set of vitals done. I had to get my children from school so I asked him how much longer was the wait. It s already 230! He said the wait was longer than 30 mins. So I left to grab my children from the bus stop and came back now I m being told I have 9 people ahead of me. They don t wash their hands. A nurse touch me with the same glove she touched her Previous patient with. I m never going back there I ll never refer anyone to go there as a patient. I wouldn t even bring my children there! I rate this place a 0 I had to put 1 star to move forward

trace tracee
6 months ago
1

How in the FUNKK DO U PULL 2 TEETH FROM SOME ONE AND NOT GIVE THEM IN PAIN MEDICINE. ABOUSLTE DISGUSTING A DISGRACE NOW YOU ARE CLOSED AND I HAVE TO WAIT TIL TOMORROW MORNING IF YOU ARE COMPETENT ENOUGH TO CALL IN A SCRIPT. SYRACUSE COMMUNITY HEALTH CENTER SOUTH SALINA STREET URGENT CARE. I'M IN A LOT OF PAIN THANKS 2 TEETH PULLEDAT THE SAME TIME

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Syracuse Community Health Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

New Hope Manor, Inc.
Barryville, NY (845) 557-8353

New Hope Manor, Inc.

New Hope Manor - Stabilization and Rehabilitation offers residential substan... read more.
Lionel R. John Health Center
Salamanca, NY (716) 945-5894

Lionel R. John Health Center

Lionel R. John Health Center offers outpatient services for individuals with... read more.
Credo Community Center – Donald F. Pond Men’s Community Residence
Watertown, NY (315) 788-3833

Credo Community Center – Donald F. Pond Men’s Community Residence

Credo Community Center - Donald F. Pond Men's Community Residence is located... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?