Syracuse Community Health Center

819 South Salina street Syracuse, NY 13202
Outpatient
Syracuse Community Health Center - SCHC NY 13202

About Syracuse Community Health Center

Syracuse Community Health Center (SCHC) is located in Syracuse, New York, and serves adults who need addiction care, medical care, or behavioral health services. They may be able to treat a co-occurring diagnosis of mental health concerns alongside substance use. This facility provides specialized programs through outpatient care.

As a behavioral health facility, SCHC provides a range of services to individuals seeking specialized treatment for a healthier, addiction-free life. No matter an individual’s previous history, SCHC connects all clients to the care they need through thoughtful, evidence-based treatment options.

Some of the supports clients will find include individual and family therapy, trauma therapy, motivational intervention, or nicotine replacement therapy. With all treatment, SCHC employs evidence-based best practices to give clients the best chance at sustainable rehabilitation.

Finally, at the heart of these therapies is the push for recovery education. Once an individual has a grasp on the “why” behind their struggles, they’ll be empowered with the tools they need to navigate the road to recovery all while increasing their chances for sustainable sobriety in the weeks, months, and years ahead.

Latest Reviews

Carmen Kroll
1 week ago on Google
1
I don't know what kind of establishment this is but it is absolutely failing their patients. My mother was told by her doctor that she tested positive for colon cancer last month, about a week or so before Thanksgiving. It is now December 18th and the best that this establishment has been able to offer her, is a colonoscopy scheduled out in JULY! HOW IN ANY RIGHT MIND IS THAT ACCEPTABLE?! By July, if she really does have cancer, it may have spread to other parts of her body so then she is left with little to no options. She always has to hunt someone down to find out what is going on or if anything was scheduled, she didn't hear back until at least 3 weeks later about when they had a colonoscopy scheduled for her. This is absolutely inhumane and it's pointless trying to call anyone at this establishment because no one seems to have any answers or the ability to help! This message is obviously not a nice one but it is also a cry out for help. HELP YOUR PATIENTS! I would give negative stars if that was an option. No ones loved ones should have to go through what my mother is going through which is taking a huge toll on her mental health!
Rayven
1 month ago on Google
1
This place is awful and terribly run. Staff are either nowhere to be found or not educated or aware of the services they offer and will knowingly lie to you and give you attitude. You will never get them to answer or return your calls. This is the absolute worst place ever do not recommend it to anyone ever.
Jim Curran
1 month ago on Google
1
Absolutely pathetic... Made an appointment for my son to get working papers and due to uncontrollable events I was forced to TRY to reschedule but NO ONE answered the phone. After missing the appointment I finally (after almost a month) got a person to answer who then proceeded to chew me out for missing the last appointment and told me I could get him in for his physical in about 3 months, the end of December... I went down in person to speak with someone only to be treated like dirt. Totally ignored...My son lost out on his first real job because of their incompetency... AVOID AT ALL COSTS
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Ofrona Reid, MD, MBA, MS

President & CEO

John Milligan

CFO

Chima Chionuma

Chief Medical Officer

Jessica Yoxall

COO

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Phone icon (315) 476-7921
Building icon

819 South Salina street
Syracuse NY, 13202

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Anna Spooner

Reviews of Syracuse Community Health Center

2.9/5 (346 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
106
4
49
3
35
2
14
1
142

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (346 reviews)
Carmen Kroll
1 week ago
1

I don't know what kind of establishment this is but it is absolutely failing their patients. My mother was told by her doctor that she tested positive for colon cancer last month, about a week or so before Thanksgiving. It is now December 18th and the best that this establishment has been able to offer her, is a colonoscopy scheduled out in JULY! HOW IN ANY RIGHT MIND IS THAT ACCEPTABLE?! By July, if she really does have cancer, it may have spread to other parts of her body so then she is left with little to no options. She always has to hunt someone down to find out what is going on or if anything was scheduled, she didn't hear back until at least 3 weeks later about when they had a colonoscopy scheduled for her. This is absolutely inhumane and it's pointless trying to call anyone at this establishment because no one seems to have any answers or the ability to help! This message is obviously not a nice one but it is also a cry out for help. HELP YOUR PATIENTS! I would give negative stars if that was an option. No ones loved ones should have to go through what my mother is going through which is taking a huge toll on her mental health!

Rayven
1 month ago
1

This place is awful and terribly run. Staff are either nowhere to be found or not educated or aware of the services they offer and will knowingly lie to you and give you attitude. You will never get them to answer or return your calls. This is the absolute worst place ever do not recommend it to anyone ever.

Jim Curran
1 month ago
1

Absolutely pathetic... Made an appointment for my son to get working papers and due to uncontrollable events I was forced to TRY to reschedule but NO ONE answered the phone. After missing the appointment I finally (after almost a month) got a person to answer who then proceeded to chew me out for missing the last appointment and told me I could get him in for his physical in about 3 months, the end of December... I went down in person to speak with someone only to be treated like dirt. Totally ignored...My son lost out on his first real job because of their incompetency... AVOID AT ALL COSTS

Kamara Jones
1 month ago
1

This place is so unprofessional. U can never get anyone to answer the phone. Been trying to call for weeks to get my toddlers in for physical to start school. They need to do better it's no way at 8am and all day nobody around to answer the phone.

bender of wills
2 months ago
4

Stormy Dancil
3 months ago
1

I have a patient of Syracuse community health center for years. With that said they have very good doctors. However the receptionist, and front desk clerk are highly unprofessional and crass. Syracuse community health center does not answer the phone system. I tried to make a follow up appointment for 1 month. I left a voicemail and was sent my chart I ve made over 6 requests on my chart I still have no response. Finally I came in last week when my daughter had an appointment. I went to the front desk to explain the situation as I was speaking to the young lady the phone was ringing guess what she didn t answer it. She proceeded to instead rant about how they were short staffed. I informed her that I needed to drop paper work offf, and explained it s unacceptable to wait this long for an appointment. She then in a condescending tone preceded to tell me that my primary was leaving any way when I asked who would be replacing him she shrugged her shoulders and said no one s hired yet. Needless to say I reported this to the department of health. I have a health issue that can cause me harm at the moment and had to find my own specialist. This place has no respect for its patients and the front line staff treats everyone like they are ignorant or economically challenged. I don t recommend going here anymore

Heila Wilkinson
3 months ago
1

Worst place ever! how are they still open?the workers are all rude, the care is garbage, they don t care about their patients.And they give you a appointment and when you get there they cancel it..

Gloria Hunt
3 months ago
5

Alexander Middleton
3 months ago
1

Absurd wait times no communication no sense of urgency avoid this place like the plague last option.

Kate
5 months ago
1

I've called around 20 times at different hours of the day and no one ever picks up. I've left messages too and no one calls back. :(

Amber Lowe
5 months ago
1

If I cld give Zero starts I would. My experience at this clinic was absurd. The front clerk lady was friendly however in an unprofessional way. At first she made a comment about HIPPA law and masked people to move. However there is know where else for them to stand and wait toCheck. Then the volume of her voice carried so loudly tht it didn t matter where anyone was standing, becaus I heard her when I walked into yeh bldg but didn t realize it was here n till left out and heard her while walking outside. Everyone waiting to see DR and or waiting to ask a question, she was loudly asking the information and also repeated rx names and their preference of pharmacy s. When I patients asked to speak to DR. Becus they were confused that too was voiced loudly. So what is the point of confidentiality or privacy with such loudness taking over the check in and no space to have the privacy to give the information.. I think the best part of this experience is tht we didn t need to stop and reschedule, to avoid the waiting area learning all said info from the appt or next appt date.

Justin N
6 months ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Syracuse Community Health Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Twin County Recovery Services
Catskill, NY (518) 943-2036

Twin County Recovery Services

Twin County Recovery Services - Riverside Recovery Residence offers a halfwa... read more.
Catholic Charities of Orange, Sullivan & Ulster
Middletown, NY (845) 343-7675

Catholic Charities of Orange, Sullivan & Ulster

Catholic Charities Community Services of Orange County - North Street is loc... read more.
Northpointe Council
Niagara Falls, NY (716) 285-3421

Northpointe Council

Northpointe Council - The First Step Center is located in Niagara Falls, New... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?